Category: | Sporting Goods Store |
Address: | 50607 Gratiot Ave, Chesterfield, MI 48051, USA |
Phone: | +1 586-598-7700 |
Site: | playitagainsportschesterfieldmi.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–5PM |
DH
dharville1
I just contacted the store located on 50607 Gratiot Ave in Chesterfield, MI. And had a horrible encounter with the salesperson. I had just called my normal location trying to find baseballs for my son and they were out. So I called Chesterfield. I asked the guy that answered the phone if he had any baseballs and he sarcastically said "yes of course we sell baseballs". I told him that I had just contacted another store and they were out. He asked if I wanted new or used and I told him I would take used if they were in good condition. Then he said "we would not sell them if they were not in good condition". What a jerk! Im done with your stores. I will just use a coupon and buy new baseballs at Dunhams or Sports Authority. I am definitely posting this experience on my Facebook Page.
JO
John Davidson
First time joining a drop in adult hockey league and I needed all the gear, I only had skates. I went to this store to get used equipment and was worried I would be stuck with cheap worn options; that was not the case. I was impressed with the options they had. New and used and the used items were for the most part in great condition; some things only used once. Not only that, but I went in with a check list of all the stuff I needed not knowing sizes/fits or anything. The store associate, Jake helped me get the right sizes, made sure I had what I needed, and was finding me good deals and not pushing brand new stuff at me for the sale. He was very patient with me and all of my questions and was also professional. Good place I would say with this experience.
LA
Lauren McDowell
Came it to purchase skates for our 3 yr old,prior to purchase we asked a sales associate whats the return policy and he said 10 days. Never once did he say "for store credit only". If we had known that we wouldnt have purchased the skates. I retured the skates 48 hrs later because they hurt her feet. The lady working the counter said "we have signed posted". Completely disregarded the fact that her sales associate didnt mention this when ASKED. Wont be returning due to lack of customer service.
BR
Brian Link
Play It Again Sports - Chesterfield. This location is my go to store for all sports stuff I need, even if that means just tape its well worth the trip. The sales team here is very helpful always giving world class customer service. Nick is always giving awesome advice for equipment. I recommend this store location for anyone who needs anything sports related and great service.
TY
Tyler Seamans
I went in to the chesterfield location today to sharpen my skates and while I was waiting I picked up a new helmet and visor. The two ladies working were very nice and professional with the help they provided. I had a lot of questions and they answered them all. The manager there gave me a really good deal as well so hats off to chesterfield store. Thank you!
MI
Michael Antos
Staff was good, owner was even better. Came in with a situation that required patience, and understanding after my first visit. They were more than reasonable with helping me out! I used to work over 10 years of retail, and I was impressed by the time I left!
CA
Cassie Smykowski
I got great service! I noticed that the cleats I wanted for my son didnt have laces so they not only gave me laces, the assistant manager laced them up for me.
MI
michelle pretty
They are so helpful and went beyond to help me get everything I needed for my son, when I didnt have a clue where to start! Awesome customer experience!!!
JO
Joe Hanson
Awesome service by the manager. He helped us properly fit my son for his 1st season of baseball. Highly recommend them.
CL
Clayton Putsey
Used junk for retail prices. Go buy new. What u buy is what u get.
PE
Peter Roberts
The fellas in there knew their stuff and were very accommodating.
BO
Bonnie Conroy
They have a nice selection of gym equipment at a good price!
BE
Ben Fallarme
Staff was super friendly and helpful! Great experience.
TI
Tim Prill
Great experience..Staff very helpful..
MI
Mike Novak
Excellent service
KE
kevin gano
Overpriced