Lakeside Books

Reviews 3

JA

Jason Walker

This place has alot of improvement that needs to be made. My issue started with them selling books on Barnes and Noble website as a third party seller. I seen them as a local business to my location and called to be sure they had inventory of what I wanted to buy. They claimed they have the listing made in error , but really didnt have the items in stock?? The lady on the phone said they may have more coming on truck. Hour and hours went by with no follow up. Had to call, but honestly nobody answers the phone at this business. They answer maybe one time out of four or so calls throughout the day (call and see for yourself). First day after many calls I find out they have nothing on truck, Day two many calls, no followup and nothing on truck. Day three not sure no followup and probably not on truck. Went elsewhere to Amazon to find this item and located another third party seller listed not as lakeside , but as Ambis with another post for this item. Come to find out it was them again, but on a different website with no avaliable inventory. Between advertising products they dont have, not answering the phone and poor followup I would recommend a different bookstore. This is the first review of any business I ever wrote a review for bad service. As a small business you need to get someone to answer the phones, monitor listings and put a phone call into IT to correct your fulfillment systems. At least thats what employee stated was the issue with the listings. Invest the money now before customers continue to get disappointed. This is something by the sounds of it that happens to often at your business with advertising of products you dont have.

JA

Jammey Lewis

this place is a joke. delivered misprinted product twice. was aggressive and rude in email. oh and the employees are the positive reviews. run away, give your money to someone else.

JE

jennifer werly

poor