Barnes & Noble

Category:	Book Store
Address:	6501 Grape Rd #1200, Mishawaka, IN 46545, USA
Phone:	+1 574-247-0864
Site:	stores.barnesandnoble.com
Rating:	4.7
Working:	9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–8PM

Location

Photos 100

Reviews 24

Jeff Weber

I love coming here to peruse the books and magazines, especially the kids book selection. A few things that bother me about this location are (1) the mens room is seemingly always in need of attention or short on supplies; (2) the staff is extremely over-eager to sell some Nook tablets. I cant help but notice a gradual increase in annoying PA announcements about the Nook, and forget about trying to actually test a Nook out - within a minute youll be bombarded by a salesperson trying to sell you one. I only wish the general staff thats responsible for directing customers to books they cant find was as attentive as the Nook salespeople; (3) service at the cafe inside can be utterly slow at times. This location is, however, one of a few spots in the area to chill out and surf the web for free without interruption, which is a main reason why I keep coming back.

Melody DuVal

Its a book store and they have tables and chairs so people can study and read, which would be nice if they didnt keep treating their store like a community center and kicking people out so they can use the space for book signings and community theater. I was just in there, got up for some water and came back to see a jerk in a reddish polo shirt and idiotic hair moving my things from a table to a chair. Having completed this important task, he stepped back and explained to everyone that they were going to move all the tables for the South Bend Civic Theater- who has its own building and doesnt need to help Barnes & Noble ruin its store any faster than they are doing on their own. I told him it was really frustrating that they do this and he said "Goooooood!" in a voice as fruity and condescending as his hair is badly combed.

Carmen Macharaschwili

I had an unbelievable customer service experience at Barnes and Noble. It is amazing! To make a long story short, they had made an error on an order I had filled online. Three people tried to help me when I went to pick it up at the store, but it was something I needed right away so I left disgruntled. I received a phone call from Jim Emmons Community Business Development Manager, who 1. Gave me a deep discount 2. overnighted the order 3. Gift wrapped and delivered the order in person! Amazing. I am very appreciative as to how this was handled.

Adam Noble

The staff are very willing to assist you in finding what you want, and they always ask if you need anything else, and if not, theyre more than happy to check you out personally. Makes you feel like you mean more than just being a customer. The experience was very one-to-one, personalized, and kind. I dont usually read, but my girlfriend does. So usually, Im here with her. They dont judge based on what you read, in fact, they might inquire as to what youre reading, perhaps with interest on reading it themselves. Very, very friendly.

Eric Deniger

Now that Borders is gone, B&N is the best bookstore in the South Bend, Indiana area. They have a great reading area and a comprehensive periodical section. The staff has always been helpful and very knowledgeable. This location does offer a Starbucks licensed (not the same as a Starbucks) cafe. Wireless connectivity can be unreliable. Parking at the University Park Mall must have been designed by someone with a sick sense of humor or total incompetence since getting in and out is beyond challenging during busy times.

A Private User

Since they moved to the University Park Mall the WiFi is a lot better. It is a great place to read and browse books and the such. Love it. It is great to be able to sit and read then walk into the mall to get something to eat and then go back to the bookstore. Better than their old location where you had to drive somewhere to get something to eat. Greatest bookstore in South Bend/Mishawaka area.

One Goofy Dad

Super clean, staff was nice and attentive to any questions. Was there until closing and never felt rushed...but did leave before they officially closed. Always glad to see a large selection in the clearance aisle as well! Nice location attached to mall if you need to continue shopping elsewhere.

Lorie Freet

The childrens section offered nothing new. The displays were of old titles and out of style reading. Had to hunt for non-fiction section. Used to be a premiere bookstore, now appears stuck in an arcane easy of thinking. I have not been in awhile. Disappointed, very disappointed.

Captain Rex

Love to go there! Every time I leave there I feel inspired to write. Theres too many inappropriate books and aisles in there, unfortunately, but theres still a good selection. And a nice area for more juvenile and childrens books. Id go there all the time if I could.

Dave Pestrak

Wide selection going way beyond books! Puzzles, games, DVDs, toys, and books for all ages and styles. How-to, fiction, puzzles, magazines, adult coloring books, self-help, graphic novels and some collectibles. Plus a coffee shop & reading area and digital section.

Shane Stuck

Great place with large selection of books and other things. My wife and kids love going here! We have had one single bad experience by an EXTREEMLY rude employee they juat highered. Though we never seen here again so we assume this store fired her. GREAT book store!

JENNIFER FIERO

Said 30 percent off in HUGE letters however, I missed the very small print which said when you buy "2" ugh!! Also, my educator card was expired (I had no idea it could even expire" disappointed.

_VICTORNADO_ S.

Typical bookstore. Lots of book signings. The employees here were not very polite during my visits. You might think that had just sat on a tack before they were inconvenienced by my questions.

Delta3984

It is a great place to browse, sit, and purchase books. Also many other things. Like, what home wouldnt be complete without Game of Thrones Monopoly. Seriously enjoy. No one will bother you.

Robert Veal

Great help from the help desk. Fun cashier very in touch with her customers. $2 drinks cashier suggest Mango Blk Tea wow it was everything she said it would be. Just a great visit...

Andrew Helms

They have an amazing selection of books. I could spend days walking around this place and never get bored. Theyve also got a pretty decent collection of toys and board games.

Karl Miller

I like it because the people who work there actually read they arent doing it for the money they actually like what they do makes for better workers and a better experience

Michelle Bohlmann

The staff is very helpful but doesnt bother you. The childrens section is a great place to sit and read books with your kids! It has an adorable Pooh Bear theme.

Ben Wilson

I love Barnes & Noble, they have tons of options in every category. It is well stocked and the coffee shop are is perfect for reading or using their internet.

ashley hughes

Priced a bit higher for some things, calander books are by far the best priced. Good selection of Magazines. Staff is helpful and friendly.

David Tschida

Great quiet environment. Spent a few hours catching up on work in the Starbucks there. Nice productive day thanks to B+N

Jasmin Martinez

Love how everyone is minding their own business and respectfuI and I can get coffee and school work done here.

Seth Behnke

Great book store but it also has a really neat selection of other items like collectables, games and puzzles.

sharla Meyer

I needed a kids book about trains immediately. They had more than enough. Super staff. Great atmosphere.