CVS

Reviews 8

BO

Bob Consorti

Unbelievable incompetence and laziness. How do you give a zero star review? They surely dont deserve even 1 star. Went to get an antibiotic prescription filled. Waited about 15 minutes in the drop off line. Finally got to the front and the woman took the script and my insurance card. After a few minutes she said there was a problem with the card and shed have to call the insurance company and asked me to have a seat and that they would call me at the checkout line. Waited another 30 minutes and the clerk asked if I had been helped and I said the other woman was helping me and was supposed to have called the insurance company. This new one took my card, went behind the counter and said there was a problem with the card and that it usually means that the company was sending a new card. Said Id have to either pay full price or wait for them to call the insurance company which the first woman was supposed to do. Since they were too busy to call I took my card and demanded the script back and went home. Called the insurance company and they said there was no problem with the card and they must not have entered the correct information. Thanks CVS for wasting over an hour of my time driving there and waiting for nothing. I concur with the other reviews - the staff at this CVS dont know what they are doing and are lazy. I will not go back there again and my family wont either. Good job at losing our business. Update - I went to the Walgreens about 200 yards away from CVS and they took my card, validated it was fine and filled the script in 15 minutes. Anyone in Wilmington using CVS and accepting their lousy service should go the extra traffic light to Walgreens. They were courteous and knew how to do their job. CVS = lousy Walgreens = great

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RU

Rusted Moon

AVOID. I think these guys have a double-payment scam going on. Mysterious payment problems when there is no insurance problem are usual here. I only chose this place because they are 24 hours, but it is absolutely not worth it. You will have to come back during the day anyway to speak to a manager, and lets not forget time spent on hold with the insurance company to confirm that there is no problem and that CVS is just jerking you around. Expect to pay full, uninsured price for your medication. If you are persistent you can get your money back, but seriously! This seems to happen way too often and to too many different people to be a coincidence.

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CA

Carol Ann Demetrio

Quick and efficient!! Friendly and competent! Get all our familys prescriptions here. Dont know why the other people writing reviews are having such problems. Have never had a problem here. I mostly go through the drive through where you can also drop off a prescription and pick it up shortly after. Wouldnt go anywhere else!

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MI

michelle dussault lynch

I will never step foot in this store again. went to fill a prescription tonite 9/7/16 and was told they needed my insurance card because the info is not on file and I only filled one prescription before. I have been going here for years and am so pissed off right now, took my prescription back and will now go to walgreens.

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CO

Colleen Saengvanich

Worst pharmacy I ever used! Horrible and they dont care. Moved all our meds to Walgreens in the next town over. The store part is fine, cashiers are friendly. But DO NOT bring your scripts here

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TI

Timothy Sutherland

Ive never once had a prescription filled on time. I quit. Ive never seen a pharmacy unable to fill an automatic renewal in which we also confirmed over the phone before we came. Unbelievable.

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JA

Jason Corbin

Unfortunately, this pharmacy is horrible. They are usually understaffed, rude, unqualified etc.

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RA

Ralph Vitiello

Incompetent people every time I deal with them!

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