Total Wine & More
| Category: | Wine Store |
| Address: | 87 Boston Worcester Turnpike, Shrewsbury, MA 01545, USA |
| Phone: | +1 508-363-3690 |
| Site: | totalwine.com |
| Rating: | 4.5 |
| Working: | Closed 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 10AM–8PM |
Location
Total Wine & More: A Comprehensive Review
Introduction
Total Wine & More is a wine store located at 87 Boston Worcester Turnpike, Shrewsbury, MA 01545, USA. The store has garnered a rating of 4.5 and offers a wide range of alcoholic beverages including wines, beers, and spirits.
Customer Reviews
Quality of Service
Customers have mixed feelings about the quality of service. Some find the staff to be incredibly helpful and knowledgeable, while others have had experiences where the staff did not seem to care.
Availability and Selection
The store is praised for its extensive selection of wines, beers, and spirits. Customers appreciate the variety and find that the store stocks brands that are hard to find elsewhere.
Pricing
The store's pricing is generally considered reasonable. Some customers even mention that the prices are the best they've seen in all of Massachusetts. However, a few customers have noted that some specialty items might be overpriced.
Staff Knowledge and Helpfulness
The staff's knowledge and helpfulness are frequently mentioned in the reviews. Many customers have had positive experiences with staff members who were proactive in helping them find what they needed.
Location and Accessibility
The store's location is a point of contention among customers. While some find it convenient, others mention that the parking lot is congested and hard to navigate, making the overall experience less enjoyable.
Additional Services
The store offers additional services like wine and beer tastings, as well as classes. These services are generally well-received and add to the overall shopping experience.
Table: Summary of Customer Reviews
| Aspect | Positive Reviews | Negative Reviews |
|---|---|---|
| Quality of Service | Many | Few |
| Availability/Selection | Many | None |
| Pricing | Many | Few |
| Staff | Many | Few |
| Location | Few | Many |
Special Features
- Wine and beer tasting stations
- Classes available
- Cigar shop on site
Photos 100
Reviews 43
MO
mongish kelly
At first this place was like liquor heaven to me good prices good choices every weekend I went there .last Friday I went again bringing my step sister who is underage we went around the store I was wine tasting I found it odd I had to tell the vendors my sister was underage since they were ok to offer her samples didn’t care to I’d I got what I needed proceeded to check where at the counter the guy asked for my I’d and my stepsister which I told him she is not of age and he refused to sell me the alcohol cause I was mother parent which was ok but so your ok to offer her sample tasting which I stopped them but you don’t wanna sell me the liquor cause you think am going to give it to a 14 year old but your store is ok to let her sample wines which I kept repeating she is underage I was so humiliated but I learned a lesson New is not always good am back to Austin liquor’s which I love
CH
Chau Tran
WORST EXPERIENCE EVER. Staff did not care to help me even when checking out. Talked to each other instead of tending to the customers. Had better deals at Austin Liquors so I ended up not buying alcohol, yet had to be carded twice and questioned of my information! Store manager was also rude, no eye contact or sympathy whatsoever. Completely embarrassing. A friend of mine told me that they PHOTOCOPIED HIS LICENSE when he bought alcohol. He did nothing wrong, so isnt that illegal??? Absolutely hate that store. NEVER AGAIN. If I could rate 9 stars I would have.
NI
Nick H
Total wine is definitely challenging Austin for the title of best wine/liquor/beer stop in Shrewsbury. The selection is quite big although its hard to tell if its smaller or bigger than Austin, maybe Ill update if I do a comparison. Prices seem low or at least fair. The space is big but definitely feels cramped compared to Austin. Possibly because its new and therefore there are a lot of visitors right now. There are two different tasting stations: one for wine, one for beer and there are multiple places with registers. Overall, definitely worth checking out
EI
Eileen Kelly
This place is great. Just left with a great quality half case of wine for $70. I didnt think it was possible. The staff was incredibly helpful, especially Catherine (or maybe its Katherine or Kathryn. No name tag). She knows everything and gave FANTASTIC feedback and recommendations. She was especially helpful translating what I described into the tasting vocabulary so I could find what I like. Ill be back.
TO
Tom Passarini
I dislike huge businesses putting small business out of business but this store has a big selection and low prices. They use the buying power of hundreds of stores to put competition out of business but they do it with excellent stores and very professional employees.
JA
James Glavickas
Great selection of all different liquors beer and wine. Helpful service. Classes are available and wine and beer testing. Prices are very reasonable. I found stuff there that Ive been looking for months now. Very happy that they are there. Will repeat my business.
CO
Connor Ross
This store is amazing. They have a great selection of nearly every brand youve every heard of at the best prices Ive seen in all of MA. They have a very knowledgeable staff and an atmosphere that makes you feel classy while you stock up on $3 bottles of wine.
JO
Joe Samalis
Its very hard to get in and out of the parking lot. The parking lot itself is very congested and a big hassle with the many business there. It takes a long time to get in and out of there. In my opinion, its not worth the aggravation to save a few bucks.
OD
Odysseas Litis
Τέλεια κάβα πολύ καθαρός ο χώρος πλούσια ποικιλία κρασιών και μπύρας και πολύ καλές τιμές. Μου αρέσει.
PA
Paul Toombs
This place is overwhelming with selection and abounds with good deals in every category. The staff is proactive in helping you find what you need. Quick checkout. This is a must shop experience for the consumer of any alcohol products.
AD
Adam Orlando
At 28 years old, my fiancé was with me and we both were turned away because he didnt have his ID. Price Chopper down the road has cheaper prices too. Youre store policy not only made you lose one customer but two.
CH
Christine Drolet
Just opened a few months ago, if you love Wine, this is your must go to store. Over 3000 wines , and over 2500 Beers. Of course they do have whiskey, Rum, Vodka, and much more. There is also a cigar shop on site.
TA
Taryn Fernacz
Such a wide selection of popular and not as well known brands. Great environment, interesting aesthetic. Interactive and fun. Good to quickly pick something up but honestly I couldve spent hours in here.
RU
Rusty Worrell
Exceptional selection of wine , beer & spirits. Everything from inexpensive domestic up to Petrus. Craft beer availability was exceptional and good cigar selection. Friendly knowledge staff.
AN
Andrew Keefe
Great selection, but has a bit of a corporate feel to it. I got a good Rose, but Rye selection was the same as anywhere else. Good place to go for gifts though.
HE
Henri Hoàng Diệp
They have all kind of wines, liquor, beers , even cigars, with all quality you would like. Enjoyed to shop and walk around to learn and taste wines.
HU
Hunter Foote
Amazing selection. Dont think about going anywhere else, except maybe Yankee Spirits in Sturbridge. Smaller stores just cannot compete.
RA
Raw Zoots
Unbelievable selection, decent prices. Staff is helpful. Wine tasting area and layout is great. Could spend hours looking around.
SE
Selim Tanriverdi
Imagine all the liquor you want at the best prices youve ever seen. And all the knock off brands are right next to the real ones.
AM
Amanda Johnson
Very large selection and very helpful staff! Cannot give it quite 5 as they did not have a couple beers we were looking wanting.
JO
Joshua Graff
Great selection, clean environment. Prices are exceptionally normal, but the selection creates variation across the scale.
NI
Nicole Dupuis
Huge selection of wine and a good selection of spirits. Very friendly and knowledgeable staff. I will be back.
TO
Tonya Cronin
Huge selection, informative staff. Very clean and they have Wine Tastings: Friday, Saturday and Sunday.
HA
hamish ewart-smith
Great selection....pricing is good, but check unusual finds...payed way too much for a Piontage...once.
RA
Rachel Rodriguez
Amazing options you can find anything you need in here. Staff are friendly and extremely helpful
WI
Williams Lakeisha
Great prices! Lots and lots of choices! Id love to meet the owner! People are helpful.
LE
Learama ws.
Love love LOVE this place! They have the best prices in the area on Remy Martin. :)
KI
Kim Rizzuto
I was wowed the minute I walked in! There is almost nothing you cant find in here.
SH
Sheryl Chapman
They have every kind of wine at great prices. Employees are friendly and helpful.
PA
Pauline Abbis
It has the most variety of wines & beers. And the employees are extremely helpful
DA
Dave Burkhardt
Selection is amazing. Prices are at or lower than anywhere else Ive been
MI
Michael Porcaro
They have every alcohol imaginable. Its the unicorn of liquor stores!
JO
Joseph Wykes
GREAT prices, staff helps...gotta pay for throw away cigar boxes.
GR
Gregory Hylton
Like a toy store but for adults and instead of toys its alcohol.
KA
karthik hubli
Awesome collection. would need lifetime to try everything here.
JO
John Drolet
They have a huge selection of alcohol and knowledgeable staff
ME
Melanie Kollet-Smith
Huge selection of beer, wine and spirits at fabulous prices.
LU
Lucy Njeri
If your looking for a wide variety of WINE, this is the spot!
AN
Andrew R Rudzinski
They have everything and prices are extremely reasonable.
JE
Jean-Philippe Pauillac
Great prices huge selection. Visit it starting 2/23/17.
AM
Amy S.
Best selection in the area! Best customer service too
DA
Dakota Amato
Great selection of craft beers cant beat the prices
MI
Mike Blake
The newest wine store in town. Many wines to choose.
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