AutoZone

Category:	Auto Parts Store
Address:	366 Eastern Ave, Malden, MA 02148, USA
Phone:	+1 781-388-0043
Site:	autozone.com
Rating:	4.1
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8:30AM–7PM

Location

Photos 12

Reviews 15

Jacqueline Q Morra

Staff is always friendly and helpful. They treat me like anyone else that walks in. They never try to upsell me. Thats what will keep me coming back. Some places have staff that talk down to women. That never happens here. I usually go in knowing what Im getting, but I hear how they speak to other customers and they are very nonjudgmental and helpful. If I needed something I dont know about, I trust them to not upsell. (Again, its not always like that at auto stores) Ive mostly stopped in for small stuff, but today I needed a special order and it was quick and easy to double check the part and Ill have it in two days.

Brendan Tanner

I thought visiting this AutoZone was a good idea based of the rating. Boy was I wrong. My wife brought our car back in after buying a battery last night was was told to come during the day to swap it out with the old one ." No problem" They said. Really professional to berate a DISABLED person for asking all of 10 minutes of help. To other coworkers right in front of customers no less. You might want your customer service skills dusted off a little bit. Feel free to visit this establishment if you want to have to convince someone to do minimal effort at their job.

sergio velez

Always a great experience. However they refuse to refund me taxes on a core charge. Stating that they do not charge taxes on cores. which Is FALSE. They most certainly do. Autozone is basically robbing people pennies at a time. Which for a company of this magnitude is alot of money. Otherwise its great.

fred blank

Its a well kept store, most of the time they have everything instock or can get it fast. Good helpful service

Juanita Wooden

Very good customer service love the place the workers are so cool they really give good help

Peter Hurd

Small place but usually have what I need. Same staff for some time so they know me now.

Manny Ejiofor

Roberto was very kind and helpful to my Husband and I

Amy Reynolds

Great employees very knowledgeable and helpful

Jerry Mello

Good products, fair Service