Advance Auto Parts

Category:	Auto Parts Store
Address:	3105 Cranberry Hwy, East Wareham, MA 02538, USA
Phone:	+1 508-291-0827
Site:	stores.advanceautoparts.com
Rating:	4.2
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 9AM–7PM

Location

Photos 12

Reviews 16

Ive ordered many parts from this store such as a complete exhaust system from this same store in the past using the same phone number ,& my name. They called me when my exhaust came in 3 days later. No problems.Fast forward to this past 2 weeks. I called to order a part,they didnt have it in stock... so I was told by " MIKE" my part would be in in 2 days We will call you when it comes in @ and he even verified my phone number. Yup I said thats it I said and we both hung up When a week & a half went by and I received no phone call on this particular part I decided to call to check on on it. Again Mike answered the phone. I asked if my part came in ? Mike asked me for & I gave him my name and my phone number calm and cool as a cucumber as I like to be. Keep in mind this part is fr a small gas engine I have... so its no rush I dont HAVE to have it so im in no hurry to get the part.So there was no sence of ergency on my end. Right off the bat I sense an attitude from this "MIKE" guy There was even a sigh of stress as he answered the phone Sunday morning at 9:05 am He asks me again can I have your name and number again so I give him my name he says number I say 508-295-,, he says "WOAH ,WOAH , WOAH... hold on guy... jeez he says Im only a human being here slow down " "& a dumb one at that apparently" I refrained from saying! Now when I give my number out most people can jot down more than 3 numbers at a time "most take 6 numbers usually like 508.295 pause then the last 4 "as I was saying my number he was repeating it back to me so he couldnt hear the next 3 numbers I wanted so much to say " if you close your mouth you may be able to hear the next set of numbers instead of talking over them" but no he had to repeat every 3 numbers so I went along with this strange method of number taking. He seemed to be doing it to aggravate me Id say 508 - he says 5.......0........8....yea? id say 295 . .He goes 2.........9.........5... . Then he tells me we have no record of you in our system ..I said thats funny I got a phone call from Drew " I think he said his name was" 3 weeks ago telling me my exhaust system was in on this same number Ive had for over 10 years .. Well Im telling you SIR we have never had this number in our system.... I said Mike you personally took my number a week ago i remember talking to you because you did the same 3 digit number read back thing you just did. . Then Im thinking to myself but didnt say out loud ... " I dont know how you could screw a number up when it takes you 5 minutes to jot the number down in 3 number intervals I never criticized his number takeing method in case hew was numerically challenged or something I didnt want to belittle him. I did feel like saying if you just shut up and listen you will get the numbers so much easier Its called paying attention .So my dealing with this store have been ok except when A guy named Mike answers thew phone .. Hey Mike if you dont want to be there quit and let someone who wants to work have your job sir!!! Sincerely Rick M.

Flyfisher1976

Very friendly and always willing to help. They get to know you. They treat me as a friendly, familiar face ....more like a friend....than a customer.

Sean Smith

Amazing place. I drive past auto zone to come here. The service is amazing and they always help you find the parts you need. Highly recommend

Christopher Peznola

Great experience. These guys are great, lent me a tool to fix an issue on my car, prices are very good. I highly recommend them.

Jonathan Bleakley

The guy shawn that works there is completely rude and not capable of doing his job right and is not friendly at all

Kendra Chase

A good Auto parts store. The guys are on the ball. We go there often enough.

Rich O

Wiper Blades a 5.00 rebate taken on each blade that the guy put on for me.