SEPHORA

Reviews 7

NA

Natalie Allen

I went in the other day with my sister and cousin, like we have many times before. Every other time we have gone in we were welcomed and asked if we "needed help" with kindness and respect. However this last visit was far from the norm. When we entered the store we were greeted by the sales team, which I appreciate, but what transpired next has shaken me to my core. As my sister, cousin and I walked around the store testing out lipstick colors, we noticed a bald light skin male lurking near us. As we went to different areas of the store, this man continued to follow us. We continued to walk around and test our theory, and everywhere we went, he followed. After my sister bought her eyebrow pomade, we left the store and the man went back to the back of the store. We reentered the store to tell one of the sale associates about our experience and were told "well thats the manager so..." The bald man named Kenny came out and we asked him why he was following us through out the store. He proceeded to say with a sly attitude "this is my store and I can walk where ever I want" I told him thats he was being inappropriate and that he made us feel uncomfortable. He then tried to flip the blame on us saying If you werent doing anything wrong then you shouldnt have felt bad. So not only did this manager Kenny not introduce himself once or ask us if we needed any help, he tried to blame the victims for why he was being rude and racially profiling us. 2 college students who work there tails off and a middle school teacher. I am very disappointed with this experience and this manager Kenny. I do not feel comfortable going back there or thinking about my students going there after this incident, which is saddening because Sephora was the place where I fell in love with makeup.

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RA

Rated by Hanna

The Sephora at Legacy Place may not be as large as some of the other locations (i.e. Prudential Mall) Ive been to, but I usually enjoy my visits here as a self-proclaimed makeup junkie despite the hectic parking situation. Also in many instances when limited edition BI/VIB gifts are released it can sell out quickly at my home Sephora (Chestnut Hill) so this is my backup option to see if they have the items available! Most of the staff/cast members are friendly and helpful. Ive come here with one of my friends and she was looking for makeup wipes and she was able to get help immediately and view the variety of options that the store had. My favorite part is probably scoping out the small section of sales near the back that has some gems from time to time. Ive seen some great deals that sold out quickly on the website and were still available in the store!

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Sheila Fulks

I went into the Dedham Sephora because I wanted to get my daughter a mothers day gift. I am am Beautiful Black Woman and was stocked by the manager to the point of no end. Even as I paid for my items by which came to 116.00 dollars she was not satisfied. Even the clerk who was so friendly to customer before me, gave me vibes and the. After spending so many years in Dedham, I was shocked to see how so called better than my hard earned dollar that have become. I will be contacting the Corporate office. This is not over. I did nothing wrong, and I was alone, I had a coffee in one hand and my pocket book in another. I called her and she knew exactly who I was, all she could do was listen because she was so shocked that it was me on the phone. She thought that I didnt notice.

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Faith Thomas

Honestly the girls are so rude. I asked a simple hey do you have.... question. It took them 20 minutes and me asking them 3 separate times at 8pm at night. The girl behind the counter said "oh shes still here, ha. Can you just tell her." So I walked out.

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Temi Ogunbodede

I Love this Sephora! They had the make up and perfumes that I love. Also, the associates are very nice, friendly and welcoming! They made sure that I got all that I needed. And if you ever need a sample, they are more than willing to give it.

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areana morgan

It was horrible one of the girls Sydney she had a big curly Afro she was rude they didnt even have my appointment and she was about to do a half done look on my sister because she didnt have enough time.

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MsTrinibeauty

Its so hard for someone to answer the phone

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