Cold Stone Creamery

Category:	Ice Cream Shop
Address:	1809 Reisterstown Rd, Pikesville, MD 21208, USA
Phone:	+1 410-484-3030
Site:	coldstonecreamery.com
Rating:	3.5
Working:	11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM

Location

Photos 18

Reviews 15

Claire Nakazawa

Tried to kick me out because of my service dog, even though I specifically stated ADA laws. (They didnt even notice my service dog was there until I was smack dab in front of the glass counter...because shes a service dog, specially trained to be in PUBLIC environments.) Not until a woman next to me started complaining that they were breaking the law, and until I told them denying me access based on my service dog was grounds for a lawsuit did they let me stay. I was treated with disrespect as though I was the one in the wrong. 0 out of 5 stars.

Megan Willey

Wow. Just waited 10 minutes....4 people working not a hello we will be right with you ..nothing! I left.....horrible service! And when I called and asked if they has cakes Kosher for passover th ey said yes--- which was a lie! Horrible!!! (Know your product and greet customers)

Alisa Corso

Customer service is the worst there!! I waited 15 minutes for them to finally notice me and still didnt get too far...Had to walk out without ice cream after the ridiculous behavior of a worker!

Racquel H

The ice cream here is delicious, though a bit over priced. I stop by occasionally when in the mood for some real ice cream. The service is good and usually fast based on what time I go there.

Alex Monét

Very rarely do I go and theres not a line, but staff is pretty quick, and theyre friendly so I dont mind the wait. Overall, really good place to go for cold treats!

A Private User

Worse customer service, the ice cream and milkshake were not made right. I should ask for refund. I will recommend to everyone not to go to this coldstone.......

Ryan Zheng

I have gotten a cake here and it was decent it had a unique flavor unlike any other ice cream cake I have, it was odd. It was pretty good.

Jae Reaves

Best ice cream Ive ever had! The flavors and the variety of mix-ins make it possible to have a different combo 365 days a year!

Roy Goldstone

Product is good however the odor that we experience every time we go is a major turn off!!

Baine Childress

Ice cream is great and always well prepared. The staff is hit and miss with timeliness.

Sal Lae

They kicked me out because of my service dog, while I was having a panic attack.

Eliezer Levine

Delicious Ice cream with fast service.