Direct Phone Repair

Reviews 42

KA

Kathy Martin

Derek and Matt are phone geniuses. Both young men are friendly and very attentive to their customers needs. I am not an electronics expert, they not only fixed my cell phone problem, (which the Verizon store said could not be fixed).. they were able to save information on my cell phone that I thought would be lost forever. They also took some time to teach me how to save and move files from one phone to another. I cannot recommend these two young men highly enough. The pricing was very, very reasonable for the labor and parts that had to be purchased. I would trust them with my cell phone, laptop, tablet. Direct Phone Repair is the best, not only for WHAT they do, but HOW they do it. Thanx so much, gentlemen. You are the best!

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Adrian Gonzalez

This place is awesome, I was in and out in 15 minutes and they had any and all the accessories that I could want for my iPhone. Not to mention the techs are very likable and knowledgeable. You cant beat there prices because they will price match with any other repair shop and plus they actually have a warranty unlike so many other places Ive been to that just push you out the door. I would highly recommend this place to anyone, very comfortable and affordable repair shop Ive ever been to. Thanks guys

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KB

Kbird Stratton

This place is AWESOME!!! I called at 2:00 p.m on Sunday and was told to meet at the shop at 3:45!!!! My screen was broke and I was upset but now less than an hour after my appointment I am HAPPY HAPPY HAPPY! Customer service is THE BEST! The store is clean and comfortable! I will definitely let everyone know to come here with all phone needs! Thank you for putting your customers first even on a rainy Sunday!!! I love it here!

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justin cruz

Fast and great service. My phone fell in the pool and then when I attempted to get it out of the case I wound up dropping like 5 feet and the screen got all cracked. I thought the phone would be unrepairable I showed up here from a friend the guy had me in and out in less than an hour and fixed my brand-new iPhone 6 from scratch for a great price.

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CA

Cathy King

They were awesome I dropped my Samsung Edge I thought it was beyond repair. Looked like some shot it with a BBQ gun. They fixed my phone it looks brand new. They were very knowledgeable and polite. They told me things about the Edge I wish I had known before I bought it. Cant say enough good things about this place. They work on computers as well.

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Andy Krzys

I was only able to get to the store an hour before it closed but they still offered to stay past their closing time so that I could walk out with my repaired phone rather than wait until another day. They were incredibly accommodating and phone looks brand new.

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Dani B.

Friendly, helpful, knowledgeable about their business, quick turnaround and reasonably priced, i come here once about every few months and always leave satisfied, its thru my own fault I keep coming back but they fix my phone right up back to new every time

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Hunter Dembeck

After the phone was repair it cracked in my pocket due to a shoddy repair. When contacted they said it was not under warranty and insisted I pay another $90 after spending $130 to repair it in the first place. Will never recommend this place to anyone!

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Olivia Baines

I love this place I went and got my screen fixed he was really nice and knew what he was doing I mean my phone was messing up really bad after and I took it back and he fixed it and now I love it! He really did an amazing job thanks!

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Ashley Gerami

DPR is amazing I wont go anywhere else to get my phone fixed! Customer service is exceptional and they fixed my phone in no time, as well as explained everything that was wrong with it and ways to prevent future breaks! Thank you!

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Rachel Winters

Daughter cracked her iPhone 5C, fixed same day and we had a new battery put into the phone too. Very helpful and knowledgeable. Will definitely go back for any future problems with any of our phones.

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James Thomas

What can I say? These guys are phenomenal! If they cant fix it, throw it away. So nice to go to a repair facility and have a friendly atmosphere . Derek and Matt will fix it for you.

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Chris Walker

Great customer service. Returned from vacation with an inoperable/severely cracked screen on my work phone. Derek replaced the screen within a half hour so I could get back to work.

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Kanani M

Very nice owner and very knowledgable. Great service! Fast service, all.imds of repairs available including computers. Lots of protective accessories available.

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Derick Greenfield

Called multiple times, didnt get an answer until the 4th call. Seemed to not know what they were talking about. Made my phone worse than before I took it in

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PA

Patrick Cerreta

Really knows what hes doing, very nice and helpful. Other places just cut corners so you spend more but DPR is the place to go if you want it done right.

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FI

Fiona Aldrich

Great service, small family shop local in Pasadena that we go to for all of our phone/tablet repairs.They always do a great job and fast. Thank you

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ArTzyyy OG

Derek was very friendly and helpful. My phone was repaired while I waited, under 15 minutes Great Job!!! I totally recommend this business!

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CA

Cassidy Riddle

They were so nice. They fixed my phone quickly and it works just like new. I highly recommend going to them for any repairs they are great.

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kelly seckman

trust me when I say Im a klutz. This is the only shop I let fix my phone. Happy with the result and the service is fast and great.

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MI

Micki Dulski

Phone looks amazing, quick and easy , great customer service, was running late and they even stayed over a little to wait for me

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YU

Yu Tingwei

The guy there is so nice and professional, patient to explain all my questions. And only 15min my phone done! Tah-dah!

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H D

Excellent work overall and I couldnt be happier with my experience. They had my phone repaired within a few hours!

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Alyssa Brumwel

Amazing place great on time, friendly customer service. Very fast whatever you need you can ask and get the help!

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KA

Kathryn Owen

This place is quick, efficient, and priced very competitively. Changed a battery to extend the life of my phone.

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AA

Aaron White

Super friendly and nice and they did an awesome job on my iPad. Would take my repair work there any time!

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Felicia Blackmon

Nice atmosphere and employees. Clean efficient and very professional. Great price matching also..

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The broken Pickaxe

Well done guys. Very quick and timely. Fair price and done when they said it would be done.

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Debra Chamberlin

No appointment needed they fixed our phone at a good price and got us a good case!

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KI

Kimberly Shavatt

Very friendly staff. They are very quick and reasonably priced. Highly recommend!

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DA

Dawn Pinto

Awesome quick same day service! Cheaper than sending away for insurance claim!

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DE

Derek Chenowith

Great service and prices. Family friendly and a lifetime warranty cant beat it

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Trudy Pastine

Extremely knowledgeable but most important patient. Fixed our phone quickly.

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Kaitlyn Edwards

great customer service!! great prices!! will defiantly be coming back!

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Bryan Stanley

Great customer service and they quickly replaced my cracked screen.

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Kelsey Lupinek

Fast and incredible service. I was in and out in 10 minutes.

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MI

Michael Care

Treated me right the 1st time! Definitely coming back

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VI

Vicki Mull

Awesome experience. Nice staff and quick service

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SO

Sonya Davis

Awesome , Fast & Friendly highly recommended.

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SA

Samantha Gail Gunther

Always fast, reliable and good quality work!

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Troy McNeill

Awesome, great customer service and quick

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Madeline Couch

Great service and quick repair

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