Category: | Drug Store |
Address: | 1631 Dual Hwy, Hagerstown, MD 21740, USA |
Phone: | +1 240-313-9165 |
Site: | walgreens.com |
Rating: | 2.4 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Jessie f
This place is the actual worst. Tricare switched from CVS to Walgreens and since then everything has been terrible. I cant even recount the number of horror stories Ive experienced here, from waiting an average of 15 minutes for service every time at both the drive through and inside, to never getting calls when our prescriptions are done. They have lame store hours so even when God sent down the Martins pharmacy from heaven, Walgreens still screwed me over by closing earlier than Martins so since my last prescription was filled by Satan-incarnate I couldnt get it switched over to Martins til the next day. They also apparently didnt have all my info, specifically told them to call if there was a problem, but still didnt get a call. Your local drug dealer would probably provide better service. Martins is our savior, bless them and their pharmacy service. In summation: Walgreens 0/10 would rather die from not having my prescriptions than go back, Martins 10/10 amazing experience.
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jasmin rosario
I was in line waiting to check out behind a young lady who was trying to make a purchase and using coupons. The manager was hovering over the cashier while she was checking the young lady out. The manager proceeded to be extremely rude to the customer and blurred out that she was not taking the coupons. I then overheard the young lady ask "can you please tell me why you will not accept my coupons?" the manager responded back "because its my store and I can-do what I want." I was mortified to hear how all of this transpired. That Is completely unacceptable and unprofessional. No one in a managerial position should ever treat a customer that way! I will never visit this store again!
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christina stuart
This is the worst place ever. The pharmacist is very rude. My sons Dr sent in a script 3x and even went back in after his office was closed to send it again because they keep saying they dont have it. So I call back after the 3rd time. The nasty pharmacist gets on the phone says he has 18 scripts holding in queue and has no one to help him. To call back later. Wouldnt even tell me if he has it. Mind you this has been going on for 8 hours now. Its 8pm and they close at 10. What an uncaring rude person. I will never ever use Walgreens again.
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Staci Harshman
Pharmacy very slow. Told to come back 1 1/2 hours later. Wait the time I was told, then wait in drive thru line at least 20 min longer, only to be told that I cant pick up for another day. Said they forgot to look at that and they were sorry. I dont care if I have to come a week from when its dropped off, but dont tell someone to wait around. A call, text, email notification would have been nice.
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Michael Smith
This place is always slow,even when there is little to no other customers. im never happy after leaving here. Several times I had to drive around to get behind vehicles behind me in the drive thru because they couldnt solve whatever issue they were having quickly. I also have on encountered a polite and knowledgeable associate once since coming here. I will not be back.
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Michael Rice
I was at the Pharmacy to get my prescriptions filled thy said that thy had one but not the other and thy said that thy would not fill one that thy had to fill them both now I am out of that one for three days that thy had .got one filled at another pharmacy but not the one that walgreens had.5/17/2015
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Tina Hayes
The employees always make it a point to say hi and welcome to Walgreens the moment you walk in the door! And then they always make sure they are there and ready for you to check out! There is no wait.
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Audrey Anderson
Both times I had to get my scripts filled here they had it done in less than 10 minutes. I switched pharmacys to this Walgreens for better service and because they always have my medicine
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Gary Austin
Not great! Slow,slow, and more slow. Poor management pharmacy techs try hard but are hampered by poor management.
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Kelli Martin
Waited 10 minutes for someone to finally come out of the back to assist me and then they completely skip over me
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Robert D.
Nice employees, about average service speed.
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Grace Staley
Some of the workers are rude.