Category: | Coffee Shop |
Address: | Library Ln, College Park, MD 20742, USA |
Phone: | +1 301-314-0371 |
Site: | dining.umd.edu |
Rating: | 3.5 |
Working: | 8AM–2PM 8AM–2PM 8AM–2PM 8AM–2PM 8AM–2PM Closed Closed |
AR
Arial Holtzclaw
I ordered a Caramel Coffee, the only Caramel drink on the menu. The cashier misunderstood my order. It was house Grand and she just added syrup("caramel"). When I pointed out this mistake, she said that I would have to pay the difference for a drink that was her mistake. I then requested to talk to a manager- explaining it was her mistake. The result was that I would still have to pay difference! It should have have been excused since it was their misunderstanding. This is bad business and confusing, if there is a different Caramel drink they should post it on the menu. The Manager said the extra syrup is 40 cents. Coffee is $2.45. So the Caramel drink cost $4.65. It is bad customer service.
MA
Margaret Hwang
When Terps love to have a Starbucks coffe or to supply a little necassary energy, this is one of ideal stores in the University to stop by.
DA
David Dennis
Coffee and assorted snacks, bagels. Can get busy at times.