House Of Arnold Florist

Category:	Florist
Address:	4109 Annapolis Rd, Baltimore, MD 21227, USA
Phone:	+1 410-636-5181
Site:	houseofarnold.com
Rating:	4.7
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–2PM Closed

Location

Photos 45

Reviews 17

Katherine Sand

Please do not use this place. I tried to order same day delivery flowers for my mom for when she woke up from hip surgery in the hospital. I paid for the flowers to be delivered on July 1st and was given a confirmation. I also paid extra for a get well teddy bear. By the afternoon of July 2nd, the flowers and bear were still not delivered. I called House of Arnold and spoke to a man who said the flowers were on the delivery truck. I told him "My mom has already been released from the hospital. She is at home now. Do not deliver the flowers to the hospital. Please deliver them to the following address...." He assured me they would be delivered directly to her home. They were never delivered :( When I called today, July 3rd, I asked for a refund. I am always very kind, give people the benefit of the doubt, and stay polite no matter what. The owner Suzanne was extremely aggressive, threatening, and bullying. She declared the flowers had been delivered to the hospital on July 2nd. I told her that was the problem. They were supposed to be delivered on the 1st or to my moms home on the 2nd. For some reason, she insisted on calling the hospital to prove that they were delivered to the hospital on the 2nd. I told her "My mom was already at home by that time. What good does that do?" I ended up having to call my credit card company to try to get the charge disputed but I am very concerned that Suzanne will simply lie. Its very sad that that is how a florist would treat the family member of a hospital patient. Whatever you do, do not use this business. They are scam artists and very bad people :(

Kenny Francis

I used House of Arnold Florist for the first time to deliver flowers to my girlfriend. Their customer service is top notch. Thank you Suzana. You are the best. I had to change the delivery date at the last minute because of schedule changes and Suzana was on top it if. She even offered to have them delivered late afternoon to accommodate but i chose to have them delivered the next morning, which was today. They delivered as requested and the flowers were beautiful and my girlfriend loved them. Needless to say, i will be using House of Arnold Florist every time i want to have flowers delivered to my girlfriend. I just want to thank them and Suzana again for exceptional service. This is hard to find nowadays. I highly recommend them to anyone.

Ann Z

Many thanks go to House of Arnold. My dear friend is extremely ill in Hopkins while I am out of town. I couldnt find a single national florist chain that would deliver blue roses on a short notice (her favorite flowers). I googled for a local florist hoping for better results and emailed House of Arnold to see what they could do. Suzane custom-dyed blue roses for us, crafted a lovely bouquet, and delivered them to the room with an adorable plushy bear and nice baloon. The price was reasonable and the customer service outstanding (entirely custom bouquet and everything arranged over email).

Katie Cavanagh

Susanna from House of Arnold Florist was amazing!! I had a flower delivery being sent to me and she went above and beyond to coordinate the delivery making sure it would be convenient for me! Ive never experienced such awesome customer service from a florist. They were really thoughtful and sweet! I would absolutely recommend them to anyone looking for not only beautiful arrangements (which they were!) but also for excellent caring customer service!!

Brian Phelan

I was overseas and my fiancee was also travelling in the baltimore area. I got the hotel name wrong so when house of arnold tried to deliver they obviously couldnt find her in the hotel. They promptly contacted me and organised for it to be delivered to the correct hotel free of charge despite it being my mistake. The flowers and hamper were awesome and my fiance loved them. House of arnold can be trusted and are very reliable

A Private User

For my 25th anniversary i ordered two dozen roses in a vase for my wife.The florist was very thoughtful and added one more rose to the two dozen to make it 25 that would represent the number of years we have been married.I think that was very considerate and thoughtful of them.The flowers lasted very long and above all it made our day.We appreciate the good services and their thoughtfulness.

Jon Lewis

Sent flowers to girlfriend for her birthday today. I just got a call, she went on and on about how beautiful and big the flowers are. I called House Of Arnold this morning and told them what colors and flowers she likes and how much I wanted to spend and they did the rest. Girlfriend says everyone at work is loving the flowers. I could not have gotten a better response.

Serah Daniel

House of Arnold Florist in Baltimore has very prompt and personal service.They told me the flowers they had in stock and they asked me what colors and flowers i preferred for my friend on her birthday. I was very happy with the great looking bouquet she received. It was very convenient and really made the day special for her. Excellent, fresh selection.

MSN

Mothers Day. Called 20 places before I reached these guys. All closed or would not deliver that day (are you kidding - hire some extra staff -its MOTHERS DAY!). Anyhow, spoke to a wonderful lady who accommodated me perfectly. Im in CA. My daughter and grandaughter are there. Arnolds (43 years in business) has a new customer. 5 stars.

Manu M

They did an amazing job!It was my mother-in-laws birthday and they made a birthday cake out of flowers.It was so pretty and unique and she absolutely loved it.I must also give them credit for handwriting the card which made my orders very personal.Great quality, great speedy delivery, and great service overall. I would use them again!

MATHEW JOHN

I received one of the most beautiful flower arrangement for my wife from this store today.I ordered it online and went to pick it up at the store today and was very happy with the excellent customer service and the quality of flowers.Very happy to see good customer service still exist.Will be back.

Ahmed Rajjal

They take care about your gift!!. I left a note that my friend would not be available on delivery time, then the lady called me and give an option to deliver on another day to avoid extra shipping date. I thought they will just leave it on the door step. That was very nice of her!.

Matthew Esposito

House of Arnolds Florist is great. Their arrangements are beautiful with great prices and they are very kind and friendly people...not to mention how fast the delivery was, and delivered in a beautiful vase. I would not use another florist, hands down best florist around!!

Dave Boellner

I ordered a floral arrangement for my wife, to be delivered on the day before Valentines Day. Everything went perfectly, and my wife tells me the flowers are still as beautiful today as they were the day they were delivered (four days ago). Great job!

Abdul Haqq

Great place, wonderful people and most importantly very courteous. I always come here for my floral arrangements and I absolutely love the staff. Definitely recommend this place to everyone.

Tom Carter

Beautiful arrangement as always. Nice to have flowers arrive in a vase as a opposed to a box. Thanks to Suzane, the owner, for her follow up of my special requests.

Christina Bailey

Always getting what I need beautiful arrangements prompt delivery been in the neighborhood for many years my family always get flowers from this terrific shop