Category: | Paint Store |
Address: | 4117 Browns Ln, Louisville, KY 40220, USA |
Phone: | +1 502-451-1333 |
Site: | hikespaintstorelouisville.com |
Rating: | 4.1 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM Closed |
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Jacqueline Hope Derby
The measure of how well a company does is often a result of how it handles problems, not how well it does overall. Lets face it: Benjamin Moore is exceptional paint. We went there because of the zero VOC paint, which is really evident in there being no smell at all once the paint dries and very minimal before. But we had a problem with the paint, which may have been partly our fault partly the paint. We really are not sure, but what we are sure of is that the store did EVERYTHING in their power to make it right for us. EVERYTHING, including the owner--Ann--coming to our home to make it right. And in the end that is exactly what a customer wants: for the product to work and for the company who makes it to stand behind it. Need paint? Buy it here. Yes BM costs more, but the paint is worth it. The customer service is worth it. The color selection is worth it. Your home and family deserve the zero VOCs and the quality paint, and your peace of mind deserves to work with people who are trustworthy, kind, and at the top of their business.
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molly magee
My husband and I are building a new home. Because my mom has had a great experience here in the past, we decided to go in to try to put together a color palette for the house. I had a few colors in mind that I really liked and asked an older lady working in the design center area in the back for assistance with choosing a third color that would complement the others that I already liked. She asked if I had pieces of my granite and/or cabinets with me. I did not have any samples, so she basically said she couldnt be of any help without those things and had quite a rude tone with me. I am baffled that she didnt even make an attempt to assist with what we asked for. This store has a wonderful selection of things, but I will not be purchasing from them simply because of the experience I had today. Simple courtesy and respect goes a long way.
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Laura Clark
Dages Paint Company is the absolute best! Im no expert in painting, but when I bought my house a year and a half ago I painted pretty much every room. Anne Nutt and the rest of the crew are very knowledgeable when assisting in picking colors to meet your needs and guiding you in the right direction for other supplies you may need. The paint is absolutely amazing... it goes on easily and is a great consistency. I just painted my bedroom and didnt even need a second coat! They are also wonderful in answering questions about any concerns regarding your projects. On top of all this, they couldnt be more friendly.. like family... which is just one of the amazing perks in supporting local businesses! I wouldnt recommend any other place for any of your painting needs!
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Kailey Christensen
This store goes above and beyond what one would expect. My husband and I purchased a fixer upper and have been to Hikes Point Paint & Wallpaper numerous times for our favorite Benjamin Moore paint. The quality of the paint is top notch but the best part of the store is the great service. The owner Tony went above and beyond for my husband this weekend. We stopped by on Sunday needing paint for our remodel not realizing they were closed. My husband got out of the car to check the hours on the door and Tony just so happened to be pulling out of the parking lot at that same time. He asked us what we needed, and opened the doors up for us and got us our paint when they werent even open! Talk about great customer service. Tony you are awesome!
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Rebecca Adams
Great store! Excellent service! Went in for paint for a house I was flipping and had a problem with pet odor in the house. Not only did I get great advice on a color scheme for the house, Anne also recommended a solution to spray on the floor to get rid of the odors! It worked and the house looks great!
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Lisa Austin
The salesman refused to sell me paint for my porch. It is what we have used for years but he said he would not sell me paint for my porch. It was odd. We have bought thousands of dollars in paint there (including porch paint) and never had such a strange response. They lost my business.
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M.E.B.
They matched up the color of my 20 year old deck for paint on the new section - perfect! And, it was the right amount to the brush stroke. Rain is already beading up after only one application, thanks guys.
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Susie Ansert
Great customer relations!! The best paint I have ever used! I never know what paint to use in what room and their expertise is excellent! Definitely help with making all the right decisions!
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Margaret Sperry
We have been custom at Hikes Point Paint for over 16 years. The excellent service and selection of high quality products keeps getting better and better . M Sperry
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Paul Kilkelly
Great place ,very nice and well informed.They know the product and are very helpful.Have been going there for years and plan to for years to come.
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mimi janson
Professional yet neighborly customer service. Knowledge from the staff really helped me remove old carpet padding from my hardwood floors.
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Elizabeth Black
Beautiful store with huge selection- very personal and customized for your specifics needs- the paint is perfect !
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Louis Senn
Very friendly staff and very knowledgeable... Always willing to go the extra mile to help you finish your project
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Heather Luby
Wonderful customer service! Friendly and helpful staff! Very happy with the quality of the paint!
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Jason Moore
Delbert is always spot on with any and everything you need!