| Category: | Discount Store |
| Address: | 820 Lane Allen Rd, Lexington, KY 40504, USA |
| Phone: | +1 859-313-5094 |
| Site: | local.biglots.com |
| Rating: | 4 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
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Bryant Jones
Great Furniture - Even Better Customer Service. We like Big Lots furniture. They are very sturdy and extremely long lasting. We just moved and wanted to update our bedroom furniture. The nicest bed we saw was there at Big Lots, and it was a great deal. We bought it and a chair (and put some new mattresses on layaway). No one is perfect. The telling point of anyones mistake is how they deal with it. We bought our bed on Saturday evening. Its a big, queen-sized sleigh bed. When we got it home, I immediately started putting it together. Uh-oh. they sent the wrong baseboard. Not just the wrong color but a completely different style. My wife imediately called, as we needed a bed to sleep on that night. It was 5 minutes to closing, but the staff took our call and searched and searched for the right part. They called us at 10:15 and asked if we wanted it that night? So I went and picked it up from them - and they were right there, an hour and a half past closing time on Saturday night. I wish I were better with names, but I would really like to give proper recognition to the management and staff. Thanks so much for helping us with our problem.
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eNkrypt
I just recently purchased a couch from this location and paid $70 for it to be delivered. Upon delivery the couch had noticeable external damage, when I contacted the store explaining them my situation they offered me a refund. However, they would not reimburse me for the delivery charge. This makes no sense! It would be one thing if I got the couch and just didnt want it - I wouldnt expect them to refund the delivery fee - but that was not the case. The couch was delivered with huge defects (a rip in the leather on the back, and one of the cushions ripped off of its seams) and because of these defects I had to send the couch back. Because of THEIR mistake I had to pay for delivery. Completely not fair.
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General Krull
Not much to say. You go here when youre broke. No other reason to go here. It has that air of desperation and despondency inside. It smells like broken dreams and shattered hopes. The only customers are single moms, single broke dudes, crackheads and older folk who look like theyve just got in a fight with a pack of wild feral donkeys. If youre rubbing your last two bucks together this is a place where you can get a four course meal, a tv and a good nights sleep in the piss soaked restroom and have change left.
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Heather Shinall
Its a closeout store with very good variety. I usually find what Im looking for and some things that I didnt know I was looking for. Probably my favorite place to buy gifts for people for whom I have no idea what to get. My dad is getting an electric bug zapping fly swatter that looks like a small racket. Ha! He doesnt have one of those yet!
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Kyle Hagan
Ive never had a problem at Big Lots. Theres always very nice employees that work there. The random snacks and drinks Ive never heard of are fairly interesting, but sometimes theyre not always winners. Its a clean store with great cheap prices on products that you dont normally see at other stores (because no one buys them...)
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Steven Kage
GREAT STORE! Actually MUCH better prices on many name brand items than Walmart! (and none of the crowded hassel!) AND the absolute best imported food items section in town; Europe, Asia, the Middle East - check it out if youre tired of the same ol American fare!
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Jeremy Parker
Jeremy- dont know what johns talking about never had to wait long to be checked out...the only complaint I got is they neverhave anything im looking for...they dont stock much her...but good service and good prices...plus its close to work
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marcia hurlow
Fun store to explore for bargains, but not always clean. Be sure to check the regular price of the items you are looking for before you go. Impulse shopping is tempting here.
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A Private User
You can check in... but you Cant Check OUT!!! Ever. Takes a year for these slow pokes to ring customers up. But it isnt just this Big Lots. Its all of them! Slow as shiq.
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amy fambrough
Clean and friendly staff. Lots of deals and really cute inventory! Found all kinds of goodies for Easter and warm weather!
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B Allan
Store stock is limited. Deals can be found, but prices are not better than competing big box stores.
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Rafael Villegas
Me gusta el servicio público
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Jason jmack1
Love this place, plus the manager is awesome...theyll bend over backwards to help you.
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Terrence Clay
Best store in town....Furniture DEPARTMENT AND DELIVERY SERVICE IS THE BEST EVER!!!!!
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Tinsea Crutcher
The store is clean prices are clear and easy to see. Staff are friendly and helpful
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alecia owens
Please get electric scooters for post surgery shoppers and handicapped shoppers.
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I Am Groot
This store is great, its clean and the staff is nice but not overly friendly.
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PurpleReign1982
The store is kind of outdated but they have a decent selection of products.
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Tarri Buttolph
Store was clean and well stocked. The staff was very friendly and helpful.
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Shera Jones
Good place to buy snacks while kids are out of school for the summer....
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Jennifer Bradford
The staff at this store is always very friendly & helpful!
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Stacy Anderson
Staff is rude and the lines are always ridiculously long.
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Clementine Still Not Bitten
It is a good place to go shopping with my family
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Frances CLAY
Friendly, Clean and the staff was very helpful
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Iza VanClief
I love Big Lots great deals on everything!
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Frankie Abaddon
Its Big Lots. Has some nice things cheap.
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Brittaney Seidel
Cheap price home goods and on bus routs
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Teresa Wright
just doesnt have the deals it used to.
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Wendy Moredock
Like bigot sales stuff have good deals
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Andy Kwan
This Place Is Run Down Need To Renew
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Joyce Boyer
Always deals. Clerks are so nice.
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sandra pearson
I like big lot for some things
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David Adams
Staff very helpful and friendly
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Bill Taulbee
Its a great place for bargains
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Tonya Merriam
Good Variety. Kind employees.
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Amanda Wallace
Good food and furniture deals
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Gilbert Aranda
just OK nothing spectacular
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Bernard Perkins
Great prices and inventory
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Doug Young
Clean and well-organized!
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JohnnyRags
The people who work there
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John Shipley
Very friendly service
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Glenn Dougherty
Easy 1 stop shopping
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Sean Hicks
Slightly ratchet
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Ken Harp
Great service
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[email protected] Lynny536 @gmail.com
Great!
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Donna V
Clean