Category: | Optometrist |
Address: | 8537 US-42, Florence, KY 41042, USA |
Phone: | +1 859-282-0911 |
Site: | wingeyecare.com |
Rating: | 4.7 |
Working: | 9AM–6PM 9AM–7PM 9AM–6PM 9AM–7PM 9AM–6PM 8AM–2PM Closed |
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Karen Henderson
I walked in without appointment as I was experiencing pain in my eye. It felt as though there was sand in it and I was sure that I had a foreign body floating around. I asked to see Dr. Dayringer and even though they had a full patient load that day, the receptionist and the manager recognized that I was a true emergency and worked to get me to the doctor. My wait was less than ten minutes. When I saw Dr. Dayringer, he looked my eye over thoroughly and told me there was no foreign body and that I had somehow scratched my cornea. While it was very painful and there is no treatment except time, I was glad to know that there was nothing in my eye. I cant convey enough how much I appreciated the diligence of the manager to get me in. I realize how adding an emergency can really affect a work day but they did so and did so with sympathy and a smile. I will recommend Wing and will continue to be a patient there. Other doctors offices could take a page from Wings customer service manual.
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Brigette Kunkel
I have had vision problems since I was in the fourth grade and went to another eyecare center for a couple of years before we switched to Wing Eyecare. My experience at Wing Eyecare in Florence could not be better! I have seen both Dr. Dayringer and most recently I saw Dr. Lang. Both of these doctors are so caring and want to make sure you have the best experience possible. During my most recent appointment I let them know that my contacts had been bothering me lately because my eyes would get dry. Dr. Lang went through all of the options for different contacts I could try, what she thinks would work best, and the differences in price. She also said that I could try a certain pair and come back after a week to make sure everything was ok with them and if not we could look for something else that would work better. I would definitely recommend Wing Eyecare to anyone- they are absolutely wonderful!
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Michael Maxfield
I recently went to Wing Eyecare in Florence because I have had (my first pair of ) glasses for like 5 years. I couldnt believe the service I was given! The staff were extremely courteous and even helped me with tests I had never heard of (so I know I had never been tested on). The end result was a pair of Ray-Ban sunglasses that I REALLY like a lot (I havent been able to wear sunglasses and see for as long as I can remember). The service I received, I believe, was comparable to a 5 star experience! I would highly recommend Wing Eyecare (and especially Florence location) to anyone needing new glasses! Their selection of glasses was through the roof! So many to choose from, I was like a kid in a candy store! From your initial exam to picking up your glasses, (and everything in between), I honestly cant put into words how pleased I am! Thank you Wing Eyecare Florence!!!
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Gary B
Had an appointment for a "test". The machine that was to perform the test broke a few days before I was scheduled to have mine. No one called me to let me know. I took time off work to do the test, showed up to find it was broken. They sent me to local hospital to get it completed... The bill for doing after my insurance so totaled $292.80 - They provided ZERO instructions to the hospital on exactly what was needed. I had no idea doing this at local hospital would be so expensive. No more Wing Eye Care for me.
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Hannah Hilgeford
They are impossible to work with. The Doctor was wanting to change my prescription over the phone without seeing me in the office to verify the prescription strength first. And then the office staff gave me a very hard time after I asked to come in and double check the prescription when I wasnt happy with my over-the-phone change. Absolutely Unprofessional. Ive been wearing glasses for the last 20 years and have NEVER experienced such poor service and attention to details.
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Robert Giltner
Took my family to have their eyes examined and to get new glasses for my daughter and myself. They worked with us to get just the right kind of glasses and the right prescriptions to fit our needs even worked with us to get us the best deal they could on the glasses! Very friendly and very aware that not everyone can afford to spend a mint on a new pair of glasses! They will be getting our repeat business!!
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Sarah Hamilton
Thank you Wing Eye Care! I have worn glasses off and on since grade school. I had a thorough eye exam today, (wonderful Dr. and staff). Instead of trying to sell me glasses ( for $100s ). The doctor told me I just needed reading glasses..., she told me the strength I needed.....you can get them anywhere. So off to CVS I went....$10 later and seeing just fine So nice to have an honest professional experience
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Amber Thompson
Prior to Wing Eyecare I always went to Walmart and had HORRIBLE experiences. The entire staff at Wing Eyecare is excellent! I will most definitely keep coming back for my eye care needs. Everyone is professional and more than willing to listen to your concerns and needs. I already have, and will continue to recommend to others!
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Suzanne Rolph
The staff at the Florence Wing Eyecare rocks! If you decide to visit this office you will have a minimal wait, a thorough and professional exam, and a contact/glasses fitting that will make you wonder WHY you ever went anywhere else!!
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Krystal Schleier
Had a wonderful experience with the Florence store getting new glasses and contacts. All the staff there are friendly and Tom is very helpful. Definitely going back when I need to.
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Meg Baker
Everyone I dealt with from reception, doctor and the person who helped me with my contacts was great. I will recommend them to my family and friends.
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Judith Anderson
Over joyed with the care and service my family has received from Wing Eyecare in Florence! I recommend them to all my friends and family.
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A Private User
Overall experience was great from flexible scheduling to excellent staff. Everyone was extremely nice & very informative. Katie S.
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Anna Lafferty
Me and my family has been going there for years, and we have always been satisfyed. Great new location an excellent staff. :)
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Terry Leming
Excellent doctors - they explain the entire process and offer innovative new ways to evaluate your eye health!
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Stewart Lozensky
Had a positive experience with friendly staff. I thought the exam was very thorough.
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Joe Malje
Great staff and exam. Wish I would have found this place sooner. Thanks
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A Private User
Everyone was very nice! They shipped my contacts to my house!
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A Private User
Always very friendly and helpful. Love everyone there! BenE.
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A Private User
Flexible scheduling, wonderful employees, excellent Doctors!
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Courtney Wilhelm
Love this place. Great staff and service.
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funny zombies54
Wonderful