Real Optics - One Hour Optical

Reviews 12

RO

Robin Krumm

I took my daughter there to get glasses, we took a day off school and drove an hour to get there so she could get them in one day well it was hours we never made it back to school and 5 hours later we got a pair of glasses she could not see out of ! I paid cash more then I have ever paid for a pair of glasses (nearly double) and they were done wrong we took them back they said they did not have the right lenses (then why did they just not say that so we ordered another pair and waited another week and the second pair also are bad she cannot see well out of them .. > It is an hour to desmoines now I am bringing them back,, they say No refunds Well I want a refund !! we could have gotten glasses my daughter could have seen to of for half the price and less time if we had just gone to walmart Like we did last time with no issues!!

---

AD

Adam fitzpatrick

I bought a groupon for one hour optical. They were very friendly and helpful. I had a very short wait before seeing the optometrist. She was awesome, and very nice. Once I was finished she gave me two pairs of contacs to get me through until they could order more. When I went out to look at glasses I was astonished at the high prices. But they were designer frames. The staff was very helpful, and even took about 30 mins out of their day to help me decide on which frames looked better on me. Asking everyone from the receptionists to the optometrist herself. I would greatly recommend one hour optical for anyone getting contacs.

---

A

A Private User

I should have done more research, I was taken in by the One Hour Optical logo. None of the glasses I ordered were made in one hour. I am hard on glasses and I dont like to spend a lot of money on them, I would rather replace them. Well they suckered me! Then they call to tell me glasses are ready only to find that the entire order isnt complete. I have to go back! The sales clerk had an attitude, the manager has not telephoned per my request, and I still do not have my glasses. Really poor customer service! I am so disappointed I will encourage everyone I know to go elsewhere if they even think about having glasses made here.

---

HE

Heather Hansen

I love One Hour! This is the only place I take my family and recommend to others. You cant beat locally owned and they always take the best care of me. They have an awesome, modern selection, they find the perfect frames for my face and the price is still the best I have found in town. Thanks One Hour, I still get tons of compliments on my glasses!

---

JA

Jamie Helstedt

The optometrist was great the glasses are great. Just feel like I was over charged. I paid $377 after I was supposed to get $150 off for a living social certificate that I paid 25 for. So with out the living social they been $527. Beware of this "deal".

---

RO

Robin

I was impressed with Penny and the rest of the staff ~ very professional and I was very pleased with the service they gave. I will (and have) recommended One Hour Optical to my friends and colleagues.

---

A

A Francis

Great selection and staff really took the time to help me find the right glasses for me. They took my price range into account and found my insurance easily. Highly recommend.

---

MI

Michelle Price

Never had more fun buying a pair of glasses! Everyone was professional, courteous and knowledgeable! Thank you!

---

JO

Jon Schreiner

I liked the optometrist, knowledgable, kind and fair priced. Just recommended it to a friend.

---

EM

Emily Betts Susanin

Super nice people and a beautiful, clean space with an awesome selection.

---

JE

Jeri Sue Noah McGinnis

Penny is the reason to go❣❣❣

---

MA

Matt Karamanlis

Went well, no complaints.

---

---