Arnold Motor Supply

Category:	Auto Parts Store
Address:	610 N Ankeny Blvd, Ankeny, IA 50023, USA
Phone:	+1 515-964-3039
Site:	arnoldmotorsupply.com
Rating:	3.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–4PM Closed

Location

Photos 7

Reviews 4

Maxwell Perkins

I have tried giving these guys business on three occasions now, and have had an extremely poor experience every time. I am working on a motorcycle rebuild and sought them out to do some work on the engine that their website says they can handle. On all 3 occasions, I called ahead and explained the work I was looking to have done. On all 3 occasions, I was told it would be no problem and to stop on down. On all 3 occasions, LITERALLY, I met with the guy in the shop and was given wishy-washy answers, was told they couldnt do it, and/or was told itd cost some ridiculous amount. I am not exaggerating, case in point: I had my valves done and cylinders honed (the first job these guys failed at) by another shop. I then had the rest of the engine case parts blasted and cleaned by another guy. Unfortunately, he did not mask the engine case correctly and some of the media got into the case. It did not do any damage, but needed to be cleaned before reassembly so that the blasting media didnt damage the internals down the road. I do not have the tools to pull valves and simply needed Arnold to pull the valves, hot dip the case (as well we to remove some residual gasket and paint that was missed), and put it back together. Oh, I also forgot that I needed them to simply check that the new valve stem seals were seated fully, because they looked a bit crooked when I inspected earlier. Still, were talking well under an hour of work for a professional in a fully outfitted machine shop. The engine was fully disassembled with the one exception of the valves being installed. They had very little disassembly to do. On the phone, as mentioned, I was told this would be no problem. When I got there and talked to the guy in person he started giving me excuses about how the tank dip wouldnt clean it at all (even though Id taken it to another shop and they used that method flawlessly), itd ruin the aluminum (I mentioned it was aluminum on the phone), how it doesnt matter if the stem seals are fully seated because "they will give enough", and so on. After asking a few more questions he then informed me that they could do it, but itd cost $350+ because otherwise there just wasnt any money in it for them. So maybe thats what this is about. Money. He flat out told me he didnt want the job but would take it if he had to. Im guessing he was trying to deter me by giving a high price, and it worked. This is the last time I will step foot in this store. I have given them 3 chances and they have failed to perform every time. How these guys stay in business, I will never know.

Kyle Byrne

These guys are able to do things everyone else cant. Their machine shop has always done right by me and their staff helps with finding my antique car parts. This is always my first stop for auto parts.

Mrs. Durbin

Clean store. Employees are friendly and welcoming. We purchased some brake pads and rotors. We will return for future needs.

Curtis Werner

They went above and beyond and I really appreciate it. Service like this is hard to find anymore.