T-Mobile

Category:	Cell Phone Store
Address:	2903 E 10th St, Jeffersonville, IN 47130, USA
Phone:	+1 812-725-9505
Site:	t-mobile.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 9

Reviews 17

TakeAChance

This was the most horrible experience I have ever had with ANY phone service. I went to the store to pay my bill and stood there for atleast 15 minutes before someone even came out to help me. I hear multiple people talking and laughing in the back but nobody cared to come out to help someone that makes it possible for them to have a job?? After standing there for 15 minutes im furious and leave and as im walking out someone comes out and says welcome to T-mobile. "A little late dont you think??" Then try to call the store manager and explain to him what happened and immediately he gets snotty with me saying Ummmm.... I am the manager I asked if I could help. "As I was leaving. Needless to say I will Never be back to this store!!!!!!

Katt Muir

Normally going on to deal with a cell phone provider is right up there with kicking puppies as far as how much fun I find the experience (note: I do not enjoy kicking puppies, its heartbreaking). However, this specific t-mobile outlet was not only helpful (as in, they completely fixed the phone that a different store had declared FUBAR), but friendly and efficient. I plan to frequent this store, despite the fact I actually live in Louisville and not Indiana. Leaving here with a spring in my step instead of cell phone homicide related fantasies is a fantastic change. Go T-Mobile go! :)

Zachary Carson

Hello, I am sorry to hear about all of the previous bad customer experiences. I wanted to take a moment as the Assistant Manager over here to reach out and say that all previous problems have been addressed and we have high expectations for all of our Sales Associates. Come in and see us and see for yourself. We aim to help out all of our customers and want to see you leaving our store with a good experience. Once again, sorry for any dissatisfaction.

Raymond Webb

I dont know what Scott is talking about. I have been up there three times in the past week and had nothing but great customer service. From the associates like Zac and Cathlyne and the store manager Mathew did everything he said he would do and some. I have always had great customer service with t mmobile and this store falls right in line. Will definitely will return and refer my friends and family there.

Yemetri Russell

Hate this place with a passion. Only reason why i have it is because my mom doesnt want to switch companys. My bill is extremely to high for two phones *$200 a month*!! Without unlimited data and stuff. ITS OUTRAGEOUS. But they do have good friendly workers, only good part about going in there.

becky Kimsey

Love this store!!! The two Js, Jeffrey and Josh go above and beyond to take care of their customers, they certainly did take care of me. I appreciate you guys and thanks for your time and effort.

George Hall

only a one because it will not let me do a zero. Dont believe anything they say they are full of crap and you should find a different store to shop for a phone.

Scott Jake

T-Mobile has some great plans, but watch out for the management at this store, they make promises that they do not intend to keep, pretty sad.

Alyssa Allen

The customer service is great. Josh helped me get a new phone and was very nice. I will be returning for any of my T-mobile needs. Thanks!

Katarzyna Yarbrough

OMG I just wonder from they get their employees, they dont know what they doing and smart as** I will never refer this story to nobody.

Dustin Meadows

Jeffrey Kirksey is a great help Ive opened 3 new lines this week because he is so nice and helpful!

Jane Mayberry

This store had really good customer service. Joshua was great and very friendly

KATHY CARUSO

this store has friendly awesome customer service. i love the new team