4 Wheel Parts Performance Center - Indianapolis

Category:	Truck Accessories Store
Address:	9470 E Washington St, Indianapolis, IN 46229, USA
Phone:	+1 317-890-8100
Site:	4wheelparts.com
Rating:	3.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 100

Reviews 12

Nolan Lunsford

In short: pretty terrible purchasing experience, but my jeep rides INCREDIBLE. Long version: i purchased a teraflex long arm lift, which requires a lot of modifications (unfortunately some expensive ones that were unforeseen) i was told 4 days, but once it slips past the designated time slot other jobs are coming in and its harder for them to get to, so it turned into 4 weeks. I felt like I had to call a lot to know what was going on. But other than that, (which was rough) they are nice guys that try really hard to only do it the right way and not just get it out the door. 4 weeks (which a lot was shipping new parts) was a little long, but better than the alternative. They ended up dumping probably 3 times the amount of estimated time into it, and an additional $1500 or more in parts, but got me out the door only $800 (10%) over the estimate. That showed me they really didnt want to screw me over, and I feel they honestly took a bigger hit than I did to make me happy. And like I said, the Jeep is awesome. Its a four-link rear (which is very tricky to get the geometry setup correctly) and they nailed it. Id trust them to build another jeep in a minute. Just dont be surprised by delays on a complicated build. Id say the possibility of the complications should have been a expressed a little more upfront.

Jay Schuler

Worst experience you could have buying auto parts! I ordered an edelbrock efi system because they are an edelbrock dealer so I was told a price told I needed 50% down gave them more than that down was told it would be 2 weeks ended up being well over a month! So when I go to finally pick it up im told a completely different price and after a few words the guy goes to the office and comes back with another price! So when I argue the difference im told well thats our price I cant sell it to you for that? So im screwed outta my efi because he CANT SELL IT TO ME FOR THAT PRICE even though that happens to be the price they gave me sorry but where I come from you sell for the price you give but I guess these assholes are from somewhere else I wish I could give them no stars never will I go here again never will I tell anybody I know to go here BIG MIDDLE FINGER FOLKS. Not to mention thier mark up on the part was real close to 100% nice job ripping people off 4 wheel parts and another thing dont give them cash deposits you wont get it back in cash, what a rippoff Jay Schuler

joey woodruff

Ive been dealing with four wheel parts for several years, they have very competitive prices which is why I go back. The positive stops there. I recently put a deposit down on tires which did not come in when they were supposed to. I waited for several days and called. Store manager could not tell me when they would be in or how much they were going to cost (was promised a sale price during their most recent sale but not told what it was). I wait another week.... No word. I call back again to find out my tires had been in the store for two days. I ask what the price would be. I was told they could do half off mount and balance. I was already told by the manager mount and balance was free!!! Let alone the "sale price" I was going to be given. I am done. This was the most pathetic display of customer service and organization I have experienced. If youre going to buy thousands of dollars in parts, maybe you will have a better experience.

SWAT Diesel

Scheduled an alignment for my 2006 Dodge Ram 2500. They couldnt get me in for over a week. Which I understand theyre busy. Guy I talked to on the phone was rude and didnt seem interested in helping me. Go in for my appointment and they say they cant do my alignment because my upper and lower ball joints are bad. I just had them replaced 10k miles ago. XRF ball joints were installed. The guy asked me what kind of ball joints were installed I said XRF. He said he never heard of them before. I was like really? He said we usually install moog and thats when I grabbed my keys and left. I dont recommend going here the guys up front are rude and treat you like youre an idiot. I will not be giving 4wheel parts any more of my business.

Kelly Zimmerman

As a jeep owner I am very demanding!! You guys are awesome and always go the extra mile for me. thanks for everything you do not only for me the high maintenance customer but for the community around us. You do good things keep up the good work!! if you are reading this and considering 4WP for you next mod or upgrade you cant go wrong with this group of wonderful people! PS I appreciate the extra mile you guys took to try to get me the soft top parts I needed. THANKS!

Braulio Aleman

My expierence was terrible i went to get a front level kit for my f-350 and they came up with issues that had nothing to do they said the gearbox,tightrods,balljoints,wheelbarings and the frontshaft from the 4x4 needed to be replaced but it had nothing to do with the level kit because the level kit is not a moving part and after i helped them from losing another customer with a good chunk of money invested in his order i still didnt recieve good service.

Mark White

This place looks great from the outside, but what you get is not what you see. Very poor service, misleading and out right dishonest. I will never go back here again. There are better ways to waste your money. I have spent thousands of dollars at this place and yet they still cheated me, I do not understand there business ethics. If your a business major like I am this is a great example of how not to run your business

A Private User

jeff clayton i have a 1997 ranger it was rock stock but from California i went to 4 wheel parts east wash. indpls. thay hooked me up with every thing i needed to do my truck i even had trouble with the tail gate light bar but thay guest sent it back time and time again till it was rite great guys great shop cant say enough about them 100 %

Christopher Lane

Had a really tricky driveline problem with my Cherokee. Many had tried and failed. Daryl stuck with it, used his off time to get my driveshaft sorted and got it running right once and for all. So so appreciative. And they didnt send me to the poor house either!!!! Great experience. Cant wait to go back for some upgrades.

A Private User

Save yourself an agonizing headache and do not step into the shop. I recommend you do all of you ordering through the catalog or online. If you thought you were treated badly by the employees save yourself the trouble and do not ask for the manager for he is the worst.

Kessie JeepFarm

This establishment has the corner on the market in my area. However, they repeatedly fail to provide the service they advertise. I have stopped going to this business. I have tried to convince friends and co workers to stop... they continue to be disappointed as well.

Todd Megyese

This place sucks. They sold me a lift kit that comes with new spindles so I cant fit stock wheels back on then they tell me they cant do an alignment with my new wheels