Category: | Furniture Store |
Address: | 3232 Lake Ave, Wilmette, IL 60091, USA |
Phone: | +1 847-853-1900 |
Site: | shopthegreatescape.com |
Rating: | 3.3 |
Working: | 10AM–4PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11AM–5PM |
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John Edwards
Do not buy a pool from this place Ian makes you think you are getting a great deal for a great product but the reality is Ive had my pool for two years Ive already had to replace the insides of my heater the ladder has already broken because it is made cheaply, The Ledges are already loose, the automatic cleaner did not work, I feel like they had just sold me the leftovers in their stock I found that the heater they sold me was already out of date when they sold it to me, they told me installation was included but I still had to give the people that installed It $60 cash with no receipt. Do yourself a favor research everything that you need for a pool do not get the pool packages and you will be much happier customer. And for the record the filter and heater and chlorinator and ladder were all out of the elements for the winter time so they cannot blame the weather
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Robert K
Great Escape was Horrible !!!! Needed a Whirl pool for a handicap kid. When I called, I spoke to someone who agreed to come to give an estimate at 8:30 am last Wed. I was waiting till 930 am. I called and They told me they knew nothing about My appointment and immediatley said that You dont have an appointment and then tried to muscle me to buy a Jacuzzi with out Any estimate and then hung up. Didnt even apologize or try to fix the problem at all. Extremely UNPROFFESIONAL Stay away from these crooks
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michael hopkins
Awesome stuff!
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Jerry Nelson
Cool guys