Category: | Drug Store |
Address: | 1461 W Schaumburg Rd, Schaumburg, IL 60194, USA |
Phone: | +1 847-923-9183 |
Site: | walgreens.com |
Rating: | 2.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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Kelly Ford
I called the pharmacy tonight (6/2/17) from the ER to get a list of my grandmas prescriptions as she had just been admitted for a stroke. The female pharmacist started out cooperative and asked to speak to a nurse. I stated the nurse was very busy and asked me to call for her. She began to list the medication very quickly so I asked her to slow down and spell the names as they were very long and complicated. She said in a very rude tone, "Thats why I asked to speak to a nurse." After spelling one medication, I indicated that I believed there were more to which she responded, "Youre talking so much that I cant tell you the next one." Finally, after spelling a very complicated medication I asked for verification that it was one long name. She then said, "No, its two. When I stop talking, you stop writing. When I start talking again, you start writing." She spoke with such attitude and disgust that I was truly appalled. Absolutely not the way to treat a family member of a patient who has just had a stroke.
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Greg Jakubowski
We live within walking distance of this Walgreens and have had to move our prescriptions to other shops. Weve had had to return up to 4 times on more than many occasions get a refill completed. We get calls that a script is ready and when we get there we find it has not been filled AND it is not in stock. The staff does not communicate with each other. When told by our doctor that a script has been called in, they tell us they did not receive a call. When we pulled out the phone to call the doctor, suddenly the filled script appears on the counter. No reason to stop here. There is nothing to see.
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Michael Nejman
My elderly mother was suffering from nausea (from an antibiotic), sinus headache and congestion, and dehydration on a Sunday (no available doctor!). I asked the pharmacist Anneliese for advice and guidance, and she was very helpful and informative. She took the time to explain my options and help me to best choose a few solutions. Mom was on the mend within hours and I am grateful for access to such a wonderful resource. Thank you Anneliese!
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jeff testolin
Located in a prime spot and service and store is pretty much what you would expect. The workers were friendly and the store was clean and well organized. Good bargains to be had and they have a wide variety of anything you might need, with usually less wait than visiting a supermarket. Weve been in countless Wallgreens and theyre all pretty standard. This one is in a nice part of town, and Id also recommend it.
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Tracy T. B
I think its clean, has lots of items to choose from. They have some discounted and sale items that are great. The staff is so-so. But, I go in...get what I want and leave. Im not expecting the same service as I would get at Coach or TUMI high-end store. Its a local drug store. This Walgreens serves its purpose. A fan from the community.
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Andrea Turner
The staff are rude and incompetent. Dont ever call, you just sit on hold forever. The drive-thru wait is always long. This location has just a bunch of stupid people working there. Go to another Walgreens, or better yet, find a CVS. After going here for the past few months, I have decided to take my business elsewhere.
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Dee Ind
This location is by far the worst location of walgreens in town. The staff is really rude and they always act busy .. ACT BUSY.. they always take a longgggg time to just help you with the simplest thing. This location needs some serious help with this pharmacy staff and their customer relationship management.
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Jimi Yu
TERRIBLE! Worst, more incompetent and rude pharmacy staff ive ever encountered. One horrible experience after the next. Ive complained many times and Im finally gonna be going out of my way to the nearest CVS dont waste your time this Walgreens SUCKS I wish I could do 0 stars
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dan dillon
Waiting over 20 minutes only person on drive thru. Chronic under staffing. Finally got someonee it took less than a minute. Worse part I know this location is awful. Accidently sent RX to this time vacum.
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Tamaia Mallett
All the workers are very nice! And every thing is in order!!!
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Palak Desai
Worst Walgreens Pharmacy around. Avoid.
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Guy Pearson
Curious staff. Well organized.