Walmart Supercenter

Category:	Department Store
Address:	9450 Joliet Rd, Hodgkins, IL 60525, USA
Phone:	+1 708-387-2090
Site:	walmart.com
Rating:	4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 11

Cecilia Sanchez

Whoever is managing this store after hours doesnt know how to operate. Clearly their team lacks communication and common sense. Tonight was a busy night and instead of having all cashiers on deck, they only had 2 and their self check-out was being "fixed". The time to wait in line was 30-45 minutes and they still refused to open the check out in technology. I literally only had 5 items in my cart. When I went to the tech section a man was covering since he is not trained to be a cashier. Nevertheless I saw the store manager running around and her assistant manager, Daisy, told me to my face that the manager would be back in 15-20 minutes to check me out at tech. I waited along with 5 other customers. When the manager came back she didnt check anyone out. I explained to her what Daisy had said and she said "I dont know why she would say that". Clearly no communication whatsoever! I get to a register finally, and the manager asks Daisy if she had said that. Daisy lies to her managers face and mine. I let her have it because I will never come back here again. If they werent going to check me out at electionics thats all Daisy had to say. #TeamTarget

Karen Kratschmer

This store was quite loud inside. Not just customers yelling for each other. The store doesnt really have control over loud shoppers searching for todays missing mother. Im referring to a few other distracting noises. One was the overhead pa system. A constant barrage of requests for help or for calls to be picked up. (Sports had 3 calls holding at one point, which seemed to surprise the girl making the announcement! "Sports, you have a call on line 2. Sports, line 2. Oh, and line 1, too. And line 3! Sports, you have 3 calls holding!) I actually laughed out loud at that one. The other distraction was during the few seconds between announcements. Your speakers are old and they crackle and the music was too loud for what they can handle. When I got to the parking lot I took a deep breath and felt like I had to decompress. Youre driving people to rush out of your store. Dont you really want them to stay inside to browse and spend more money? Youre missing the mark.

Betty Steppie

The store was ok even tho they are changing things around went and got package lunch meat the lady was vary helpful went to get in line 10 items or less girl in front of me had at least 15 -20 items casher was vary nice and respectful she owed me 2.09 all she had was a dollar in her drawer so she asked manager on call for change it took them for ever casher kept saying she was sorry finally got fed up and said forget it keep the dollar when I walked away manager finally came with the change handed me the dollar and the casher said 9 cents too I told them to keep it i dont blame the casher I blame the managers taking to long with the change took so long that the casher rang up three more customers before the girl came with the change

Tina Bina

I used to LOVE coming here... The night managers are great as are the night workers (I usually only shop between 10pm-2am) unfortunately Walmart has since removed their price match lowest price guarantee... Since they did that I can no longer shop at night when there are less people and less heat to help with my anxiety and severe asthma... Which means I no longer shop Walmart... I refuse to shop here where THEY choose what sales prices to honor and what to ignore with the savings catcher (that does NOT honor ANY chain sales or pharmacies or anything further than 10 miles away) so they have lost a LONG term customer to the sales that keep my family fed affordably at local stores.

Sharon Poage

As Walmarts go it is fine. No auto services, so dont drive around looking for that door. Be sure u keep your receipt if u buy meat and u have to return. I bought neck ones that had an expiration date for a week later but whenever I opened them they were bad. I took them back and because I didnt have a receipt they refused to e change or give me a a credit because they said gthey dont own the meat department. I wasnt happy since this info isnt shared with consumers until after the purchase. Place is pretty clean but popular items are often not on shelves and customer service isnt great about answering questions. But its Wslmart!?!

Jackie Miller

Great prices and theres an awesome added bonus of Savings Catcher. If you enter your receipt online they will price check competitors and if they find a lower price you will get refunded the difference. Sometimes its a few cents, sometimes is a few bucks. I have the funds transferred to an e gift card and over the last year Ive saved a little over $20. Nothing big, but something for a rainy day. My only complaint for this location ous that the self checkout needs some serious improvements. Some only take cards and a few only take cash...even fewer take both. I hope they fix this soon.

Annette B

A walmart associate was crying in the frozen section and had customers stop and were giving her symphony...which is nice but unprofessional. Then the cashier wouldnt take no for an answer regarding opening a Wal-Mart credit card because they are in a contest then was rude about not opening one. When leaving she didnt even say have a good day! Your associates are not very people oriented, I do not plan on shopping at this particular Wal-Mart. Poor Sam Walton would be so disappointed in the way your employees act, the store manager should care, what a way to represent your store!

Ashley Britt

Usually clean and friendly service. Conveniently open 24-7. I do get frustrated by the inconsistent door guard. I like to put money and receipts away and get keys out before leaving the store both for safety and organization. Randomly there is a door guard that demands to see your receipt before leaving. If it was consistent I wouldnt care but it seems random. One time there was no one at the door checking so I moved to the side, packed away my receipt and as I started to leave a woman started screaming at me to stop. It was both frustrating and embarrassing.

Mike Michalski

This store has everything you need at the lowest prices on a daily basis. Other stores may beat there prices on sale items or loss leader that bring you to the store for that sale items and hope that you will spend your money on other things in the store at higher prices. The one thing that Walmart has started is adding 12 self check out lanes and opening less cashier lanes taking jobs away from people making less jobs for people and making more money. For Walmart.

Scott Dresmal

Absolutely horrible! Theyre in the process of a very extensive renovation and they have nobody working. Cashiers are all complaining. People are complaining. Management answers it with you can use self check out. Now why would I go stand in line and wait to check myself out? Absolutely not! Self check self check out puts people out of work and I refuse to be a party to that Walmart makes enough money they can pay people to work.

Charles Wilson

This place is the absolute worst. Website is clunky and store associates are unwilling to help; in fact they are the least knowledgable people ive ever come in contact with.. ive had more productive conversations with a brick wall. Walmart = epic fail. Do yourself a huge favor and never set foot in the store; also I would recommend shorting the company stock as they seem destined to go out of business any day now.