Related: | best buy in snellville |
Category: | Cigar Shop |
Address: | 1630 Scenic Hwy S E, Snellville, GA 30078, USA |
Phone: | +1 770-978-0006 |
Site: | thecigarconnoisseur.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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A Private User
So here is my story. Hugely lacking in friendliness. On the 3rd of September I had my friends all the way up from Miami FL and decided to go to one of my local cigar shops in Snellville. We decided to head over early enough so that we could sit in there for a bit until it got busy. When we got to Cigar Connoisseur we were greeted with an unpleasant, "What do ya need?" Really? So I asked the owner, David, "Well, are you open?" He replied, "Yes." Ignoring the rudeness I basically continued telling him that I brought some friends up from Miami to visit me and thought Id bring them here. Boy I was mistaken. We made our purchase and sat down for about 15 minutes before I had to just leave. I made a decision to go to Tobacco World in Marietta. Good choice. Heck of a ride but, not a bad ride. Customer service was very good there. In short, very stuffy and rude. I have catered to Cigar Connoisseur in the past but, this was the final straw. I am done dealing with this kind of attitude. Im not paying for rudeness. I dont see eye to eye with those kind of people. You could ask David about any cigar and he would treat you like he couldnt believe that you knew nothing about that cigar. My thought, go in, buy your cigar, dont talk to the owner, leave and go home and sit on your own porch and enjoy some quite time. I hate leaving something like this but, I have had it. I have a suggestion for his shop........quit, sell your shop and head on out West. Cigars and meeting friendly people are not up your alley. Go down to Miami and find out how a real friendly cigar shop is supposed to be run.
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A Private User
Excellent selection! They have a large seating area right when you walk in that you are welcomed to sit in. 2 large flat screens and comfortable seats. They also have a nice selection of humidors and affordable lighters. I spoke with the owner, David, at length about the cigars I had tried in the past and he was able to direct me to a lot that were higher quality and less expensive than the ones I had tried. After finishing my second cigar and watching the UGA game in full, I left completely satisfied. Its great to find a friendly place to hang out with other cigar enthusiasts and talk or watch your favorite game. Ill definately be a return customer!
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James Meers
The place has a good selection of Cigars; however, not very friendly. Im almost in my 30s and from the moment I walked in I had a guy standing 3 feet away from me at all times. At first I thought I was in his way in the humidor, then I relised he was actually staring at me and watching my every move. Made me uncomfortable, didnt feel free to look around. Wanted to leave immediately however being the only place around I grabbed two cigars and made my way to the counter with the guy still right behind me. Cashiers thanks of "coming in today" fell on deaf ears. You lost my money that day and the possiblity of future purchases.
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Benny McCollough
Great selection. However, you go in looking to buy a specific cigar and this guy alway tries to make you feel like youre wrong and that he has something better. Ive never been impressed with the service. When you walk in you have to walk across the front of the big screen while all of the smokers huff and puff like you just made them miss the play of the century. Then once David gets off his butt hes all over you in the humidor like he thinks you are to steal something. So glad I found Cigar House on Sugarloaf Pkwy!
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Andy Jones
owner was very nice and knowledgeable about what his products were and quality. Even though Im kinda of a newbie in the cigar world this shop didnt make me feel like I was unwelcomed many in the gwinnett area are. Wish he carried Gurkas thats my only complaint really. He disproved several of the cigar myths on flavor is on color. Will be back and will stay for a smoke to learn the crowd. This and Sals are my favorite humidors
JO
John Clark
We just moved to the area and luckily I found this shop. Great selection. Dave and staff are very helpful. These guys have been here for a very long time. They really know their stuff and it shows. Very comfortable and inviting lounge. Enlightened conversation. Great crowd. Perfect to stop in and relax for a while after a long day.
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A Private User
My first visit was a very pleasant one. The gentleman at the counter was very helpful, I had no experience with fine cigars. He showed me a few sticks that would be a good starting point to get acclimated to the cigar scene. Prices were slightly high compared to what I saw online, but the service more than made up for it.
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A Private User
What an amazing shop! I have done a lot of travel and visited numerous cigar stores in the US and abroad, but I have not found a more welcoming or accommodating location than the Cigar Connoisseur. David is both knowledgeable and helpful, and provides a relaxing oasis to enjoy a cigar. Thank you David!
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A Private User
Came into this fine shop back in August looking for a small humidor and found the staff extremely helpful and full of advice. Bought a great humidor and some fine sticks to put in it.Will always stop by this shop when Im in the area!
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Cezar Pagan
Was greeted in the store very rudely as we walked in. We were also treated as if we were going to steal from the store, even though we spent more than $40 worth of cigars. We will never return to that store again.
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Brian Hubbard
Went in the shop and met Howard, and Dave, very nice gentlemen! Experience was excellent! Top notch selection! Prices were excellent! Brian Hubbard
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Justin Cutrer
Very knowledgeable the products and attentive to the patrons. Great atmosphere very friendly. Look foward to my next visit.
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A Private User
excellent atmosphere and open at all the right times! swinging through before hitting the links is a ritual now..Joe K
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Tom Marasco
Very welcoming and relaxed atmosphere. Comfortable seating. Reasonable prices. I highly recommend this store.
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Leonard D Jones
This was my first time there good atmosphere great smell. Was treated very well cant wait to return.
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Chef Devin
Excellent selection. They had Anejos which is a plus. Nice chill place
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A Private User
Great place! Very friendly even to a young guy like me! (Im 18)
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Cedric Vinson
The owner David is not pleasant at all.
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A Private User
Best selection in Atlanta Metro!
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Janae Bayford
Had upass!!!