Category: | Florist |
Address: | 1100 Johnson Ferry Rd #250B, Marietta, GA 30068, USA |
Phone: | +1 770-579-2342 |
Site: | flowersofmarietta.com |
Rating: | 4.2 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8AM–3PM Closed |
MA
Marilyn Johnston
5/29/15 Flowers guaranteed same day delivery. Did not come. Flowers arrived late in afternoon next day with absolutely no water in the vase. Snapdragons were wilted, lilies were bruised, and some of the roses were on their last legs. Quote from enclosure: We have built an excellent reputation on beautiful flowers and prompt service. Of we ever fail to meet your expectations, please let us know. It was a pleasure to give your order our personal attention. So I called. No name given by whoever answered the phone, Described situation and he said he had arranged them, himself. There had been water in the vase. Put me on hold. Came back giving minute details of the order, stalling and wasting my time. Never was there any, any, any kind of an apology. Not a smidgeon of one! Nor were pleasantries such as, "please" or "thank you" EVER said. I just hung up as I could see that the man wasnt interested, whatsoever, in upholding what is printed on their card! Am I a liar? Am I not due courtesy? My daughter performed surgeries all day the day the flowers WERE to have come and found out VERY late in the afternoon that they had NOT been delivered. And she was embarrassed, I can tell you that! I am going to contact FTD and let them know of the whole unpleasant experience. Now, since I tried to handle this myself, do I even tell my daughter about the dying arrangement and the non-service, service? She has enough to do without dealing with such incompetent, non-caring companies. Money down the drain. A disappointed mother and treated very poorly by FLOWERS OF MARIETTA!!!!!!!!
ME
Meg Robe
I phoned in an order from Kansas for an arrangement for my mothers birthday. The man I spoke with on the phone was so helpful, as this was a last minute order that I needed delivered that day. Not only did he deliver a stunning arrangement in less than 2 hours, but he personally called me to let me know it had been delivered and who answered the door. I was a florist for 5 years, and can say that customers like myself are difficult to please. I was happy enough that my last minute order would be filled. I wasnt however, expecting the level of customer service I received with a personal phone call. What a delight! I would recommend Flowers of Marietta to anyone who values a quality product and superb customer experience. Thank you! Megan Napolitano Wichita, KS
AN
Angie Miles
I received a medium sized flower arrangement from this shop in August 2013. When I received the arrangement at 2pm in the afternoon, the flowers were warm, one rose bud was torn and two flower stems already broken. Six days later the entire arrangement was falling apart and the rose buds wilted before they ever opened. I had to toss the entire arrangement less than a week after receiving them. The flowers were delivered by someone in a 4-door sedan so perhaps the transportation heated the flowers and broke the stems. Ive had flowers from Publix last longer! Overall, it was a very disappointing experience.
JA
Jacob Jacobs
I just walked out of the store after having spoken with the owner asking to get an arrangement wrapped but he insisted that he can only make an arrangement in a vase. After I explained that Im not interested in adding any more vase to my vase collection he said that he cannot and will not make any arrangements wrapped for carry out considering this time of season and how busy they are. I guess you lost my business I used to buy from you guys for many years and I would always buy in advance. I guess I have to rethink who I buy my flowers from. If I could, I would give zero stars
LI
Lisa Ludwig
I live in CA and needed flowers delivered to my step sister on her birthday. I didnt think of it until after the online cutoff time for same day delivery so I called around to several different shops to see if anyone could get them delivered that day. I found Flowers of Marietta and not only did they say they could deliver them that day, but they were cheaper than anywhere else I found, and they even called me half an hour after I had placed the order to confirm than they had been delivered! Thank you for they try amazing service, even from 3,000 miles away!
A
A Private User
Flowers of Marietta really helped me out of a jam! It was the night of my parents big anniversary party and I wanted to bring them flowers. I had been busy the days prior to the party. I quickly called up Flowers of Marietta and they were very kind to me. They understood my problem and quickly came up with a solution for me. They gave me very fresh and beautiful flowers and all night I got compliments on them! My parents thanked me for the flowers and said that the flowers made their night. THANK YOU FLOWERS OF MARIETTA!
TR
Tracie Lee
I wanted to purchase flowers for a friend so I searched for florists in her zip code. Flowers of Marietta showed up at the top of the list in customer service so I chose them. I am so happy that I did! They were great to suggest options in my price range and then they were able to process the order and deliver the order within an hour. I can see why they are award-winning, and I am definitely adding them to my contacts for future orders. Thank you so much, Flowers of Marietta!
MI
Mitchell Griffin
I bought flowers here for my fiancée while I was living abroad. I have to admit, I was not an easy customer to deal with and wanted many details specifically. This company did everything to try and make sure the order was as it should be and truly cares about customer satisfaction. I will be using them in the future.
TH
Thomas Conley
I order flowers from them multiple times. Each time they get to my girlfriend on time and look amazing !! Im out of town sometimes and they never issues with my order or the location ! Amazing shop !! Also prices are great compared to other shops Ive looked at .
JA
James Fallon
I ordered the Love-Struck Rose Bouquet about a week before Valentines Day for my girlfriend and they arrived on Valentines Day. The arrangement looks exactly like the pictures online and I couldnt be happier. More importantly, my girlfriend is loves them.
JA
Jay Gleason
I had a last minute order for my Moms birthday and Rich came through for me with flying colors ( a beautiful bouquet of colors!!!! ) My mom loved her flowers and I thank you Rich for going the extra mile for me and my mom! Highly recommend!
A
A Private User
Flowers of Marietta is trully a special place. The owner is willing to go out of his way for his customers. The prices are great, and the quality is very impressive. I am so glad to have found this place!
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Shawna
EVERYTIME I call Rich or his staff at Flowers of Marietta they deliver an excellent product in an efficient manner. Customer service is outstanding and its made a happy customer out of me for years.
CH
Chris Klbecka
I dealt with Rich when I was in a real pinch for time. He came through in a courteous and caring manner. You will have my business in the future. Great job Rich.
LI
Lindsey D
I have used this company for a few years worth of anniversaries and birthdays. They have always been dependable and provided beautiful arrangements.
A
A Private User
I ordered a premium arrangement, but received a basic arrangement. I tried to fix this through FTD, but the florist failed to address the issue.