Category: | Beauty Supply Store |
Address: | 3895 Cherokee St NW, Kennesaw, GA 30144, USA |
Phone: | +1 678-996-0499 |
Rating: | 3.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12AM–6PM |
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SHANNON LOWE
I have been a customer for a while with this beauty supply store. The staff has always been great. However, the manager is another story. This is a very mean and disrespectful woman. I went into the store recently with my 19 month old daughter. I walked in and gave a greeting and asked the manager if they carried Loc spray. She waved me off rudely and told me to try aisle 5a. That should have made me leave. I went on down the aisle anyway. I am looking for the spray and holding my daughter the entire time. I find a product that I may be interested in, but its leaking so I look for another. I am squatting down to look and I still have my daughter in my arms. I mistakenly knock over a PLASTIC bottle while reaching for another. She comes over to me and says, "Could you watch your child because she is touching all of this and these are expensive and she shouldnt be touching anything." I am first dumb founded because my daughter hasnt done anything. I tell her this and she says that she has something in her hands now. I tell her its a product that I was about to buy. She walks off and I of course put the product back because at this point I am so upset and I know that I will not be purchasing anything EVER from this store again. I am walking out the store and I couldnt leave with out telling her that what she had done to me was rude and disrespectful and was not called for. I told her that she was very condescending to me and that wasnt right. She told me to control my kids. Now, my daughter was in my arms the ENTIRE time and was the only child with me. I told her that we give you business daily and this is how you treat us.She ignored me. I have never felt so mistreated and will never give her my business again. She made an assumption and it was wrong. Thats not okay.
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Marsha Coletrane
I used to be a regular customer until today! I never write reviews but I felt soooo descrimated against. My child, who is only 20 months old was in a stroller, and she happened to pick up a jar that was on a shelf. I didnt notice at the time and had I known I wwouldh have put it back, but before I could the owner came over and moved my stroller and toke the jar out of my daughters hand. It toke me a while to process this, but once I did I put everything product back that I was going to purchase and left the store. I have always been a respectful and a valued customer and do not allow my children to mishandle store items, or misbehave. I will NEVER go here again!!!!!! Sallys beauty supply from now on!
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Briana Johns
Just left this store. They close at 8:00pm on sat I arrived at 7:50 only to get a spray bottle. The lady told me no they only serve people who are already in there during the last 10 mins. I told her I only wanted a spray bottle and I wouldnt be browsing. She said no we open a 12 tomorrow. To me that is very bad business, sounds to me they dont appreciate their customers enough to ring up one little spray bottle. I would have paid and been out of there before 8:00 smh. I specifically looked up their closing time and went there knowing I would make it in time just for them to say no before their closing time.
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Crystal Hurt
I live 40 minutes away and called to get a price on some hair before i made the long drive and they would not give the price over the phone. I usually shop here and always spend over $100. Even after telling them how far my travel is they still wouldnt give the price. I spoke to the owner and she was very rude. I will no longer be spending my money with them .I will find another shop
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Natasha Reymond
I had been a regular customer until the owner was very rude and condescending to myself and my child. When given an opportunity to apologize, she refused and turned her back on us. I would not spend my money here again. I will not support a business that doesnt respect their customers.
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Nichole Hughes
I have been a customer for many years and have always had a great experience with the staff. They are always very helpful and have a nice variety of products at reasonable prices. Best beauty supply in the area.
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Jakia Conley
They are helpful and have skills in cutting and styling the wigs. The selection is good and I can find my favorite products. Hawaiian silky is hard to find in the area but they always have a good stock.
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V Max
very NICE staff. Always helpful.
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Trinise Robinson
Friendly and great selections!