Category: | Tattoo Shop |
Address: | 3750 Venture Dr, Duluth, GA 30096, USA |
Phone: | +1 770-495-1420 |
Site: | tattoofiesta.com |
Rating: | 4.6 |
Working: | 12–9PM 12–9PM 12–9PM 12–9PM 12–10PM 12–10PM 12–8PM |
SA
Samantha Sheppard
Let me just start by saying I am almost 30 and have NEVER written a bad review for any business in my life. This experience I have to share. I went in to get my nose (nostril) pierced towards the end of April 2017. The piercing was quick and I tipped well. This was on a Saturday. Unfortunately after looking at my piercing by that Sunday the very next day I realized the stud was very crooked and I had to get it fixed... I mean it is in the middle of my face and all. So I drove back in and talked to a very nice gentle man at the front desk who I shared what I was experiencing and that I wanted it redone. He told me in his own words that he could tell just by looking at it that it was in fact crooked. He went towards the back of the shop and spoke with some guys in the back then came back to me and apologized for the messed up piercing and said I could take it out and come back in a couple weeks and they would redo it for me at no charge. I asked him if I could get something in writing so I wouldnt have any problems and he said its okay it wont be a problem they will remember me and I would have no problem. I told him to please at least let me write my name on something with a date of our conversation and when I would come back. He allowed me to that and kept the paper. Yesterday 05/10/2017 I called the shop and told them who I was and the back story it was the same guy I spoke with and showed how badly crooked it was. I told him I just wanted to make sure that I could come up tomorrow 5/11/17 and have someone other than the original piercer take care of me. He said it was no problem to come in. So I went up there today on my lunch break and told a different guy at the front who I was and why I was there. He proceeded to grab some lady to come to speak with me. The woman came up to me immediately with an attitude and made me feel extremely uncomfortable saying stuff like they do not do piercings for free and telling me the price I needed to pay. I tried explaining the story to her but she brushed me off as if I were lying and making all of this up. She asked me who my piercer was I did remember his name because it was written on my yellow receipt paper (I will not disclose his name) she proceeded to point to the guy whose name I said and she said so this guy right here... much to my surprise IT WAS NOT THE GUY WHO PIERCED MY NOSE! So not sure how its my fault they wrote down the wrong piercers name on my receipt!!! She asked who I had spoken with when I came in to show that the piercing was crooked, of course I didnt remember his name but I did know exactly what he looked like and described him to her. He just so happened to walk in as all of this was going on so I asked him to please come help me. Him and the lady, which come to find out was actually the manager, had a conversation and she handed me the paper and said fill this out and well do it for you..... AS IF SHE WERE DOING ME A FAVOR!!?? She is the reason I am writing this bad review, not because my piercing was crooked, not because I had to take time to go out of my way and waste gas, not because I had to tip the second piercer that took care of me today, but because I have never felt so uncomfortable and out of place as the CUSTOMER. The guy explained to me she was on vacation and thats why she didnt know the situation. Well as a manager of somewhat "customer service" dont you think you would be polite to the paying customer, try to find out the situation first before you are rude to the CUSTOMER. I was so upset and embarrassed because everyone in the shop was staring at me as if I were crazy that I was shaking with how she made me feel. I will never return to this shop because of how I was treated and how she made me feel and I will make sure that everyone I know doesnt ever go there either.
YE
yessica alvarado
Walked in and went up to the counter where I suppose the tattoo artist were to explain what I wanted but as soon as I walked up to him he seemed annoyed and greeted me and my husband really blandly and then when I went on to tell him what I wanted he immediately went to say that it was impossible and that he couldnt do it and that I needed to choose something else or change the spot and to basically change everything about what and where I wanted my tattoo. He was really rude and was basically having a either you take my idea or you can leave attitude so me I did leave after that encounter and then went to the tattoo fiesta at plaza fiesta with the same idea and the gentleman there did an amazing job with my EXACT SAME TATTOO IDEA AND LOCATION! I just think this guy didnt want to take the time to do what I wanted would never go back there or recommend anyone to go there. I would actually recommend them not to go!
KA
Kaylajh bevDeveau
Came here a few years ago for a tattoo and a piercing. I got a very basic tattoo lol but they did a great job. I also got my belly button pierced. The tattoo was great :) unfortunately a spider bit me on one of the birds and theres a piece missing out of its wing now. The belly button ring I didnt realize it but my mom pointed out a couple of days later that it was crooked lol so i took it out but just have bad posture so ehhhhhhh thats most likely on me. The prices were GREAT and 4 years later the ink on the tattoo is holding strong despite the fact that I went thru a tanning phase lol. I will be coming here in a couple of weeks to treat myself for my birthday to get one smaller tattoo and a 1/4 sleeve :D super stoked and I recommended this place to my friends. They were very helpful and nice
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the dinosaur Squad
First and foremost the appearance of the shop made me feel comfortable and the staff are very welcoming. I came in from out of town and wanted to get my very first tattoo and my nipples done. wicho did my tattoo exactly as I wanted it. It was a very great experience and my tattoo came out fantastic. When I got my nipples done I was so nervous but I was taken care of and it looks amazing. if I decide to get another tattoo I will most likely do it when I come back to GA and come to this shop. Its the only place Ive went to that was as clean as this one and very welcoming. BTW everyone loves my new tattoo and I always get compliments on it. Thank you guys.
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April Befort
I love Tattoo Fiesta. The tattoo artists are very professional. They worked with my on several different tattoos to get the designs just right for me. The shops always clean. I have tried to visit some other shops in the neighboring cities, but I was never able to personally speak with the artists; I am always made to discuss everything (costs, designs, & questions) with the teenagers behind the counters that have never tattooed. I like that I can actually speak with the artists here about cover ups, specifics of a design, & the different artistic strengths of each artist at Tattoo Fiesta. I would highly recommend them.