Sally Beauty

Category:	Beauty Supply Store
Address:	215 Market Pl Blvd, Cartersville, GA 30121, USA
Phone:	+1 770-382-6395
Site:	stores.sallybeauty.com
Rating:	3.1
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM

Location

Photos 11

Reviews 10

lalita murphy

Terrible service. My mother asked the manager Dayna if they have a Sally in San Antonio Texas. Dayna says she doesnt know but there are thousands in California. My mother asked about San Antonio not California. Then Dayna says but you can look it up on Google. So, my mother spoke softly to her and mentioned that it would be a good idea for costumer service to help customers them when they ask questions like that. She proceed to get loud and said did you expect me to use my data on my phone. My mother said, still speaking calmly, no I did not ask that, could you use the store phone to look it up. She said no I can not. She then called my mother rude so I stepped in and said no, you are being rude and I think you need to go ahead and give us our product. Then addressing me, she then said I wasnt talking to you. Then another associate says do you want me to call John and then Dayna said yes. So, John the security guy comes and in the end takes our side and says we are right and should call customer service and complain. I asked her what was the number of her boss and she gives me the wrong number. To sum it up, the manager is rude, unknowledgeable, and unmoving. The associates seem to be afraid to stand up to her when she was in the wrong because all that needed to be said was yes, I will consider your suggestion.

powell passion

Told the staff I was looking to dye my VIRGIN hair maroon.....guess whos hair turned carrot orange?! Went to a professional to get it fixed - $120 later, my stylist told me whoever told me to put bleach on virgin hair for 40 minutes was absolutely crazy! Its a good thing I only left it in for 20....or else my hair would have been so damaged, the only option would be to shave it!!! If you dont know what youre doing, dont trust this staff to give you advise when it comes to products and how to use them.

slmoten

The sales woman that assisted me was very helpful. She was informative and knew her stuff. She helped me make an informed decision about the product I purchased and even gave me samples of other products to try for my natural. I left a happy customer. I wish I wouldve gotten her name to refer future customers

A Private User

I love Sally Beauty Supplys Products, but this staff was very disappointing. They did not seem knowledgeable about the products at all. Also, they YELL like crazy across the store at one another. Extremely unprofessional. I will never go back to this location.

Aaron Allred

The ladies there are very knowledgeable and have the nicest store Ive seen. Very well stocked.

CARIS DULCE

I like Sallys beauty supply store. However

tommy bone

Dana was very rude to me . Sandra

Ryan Wallace

love sallys great costumer service

Jessica Burk

staff was very rude.

Anne Lohse

Small