Category: | Clothing Store |
Address: | 2625 Piedmont Rd NE, Atlanta, GA 30324, USA |
Phone: | +1 404-995-8545 |
Site: | rossstores.com |
Rating: | 4 |
Working: | 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11:30PM 8:30AM–11:30PM 9AM–10PM |
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Alex A Ryans
I had the most unpleasant experience at this location and a very bad encounter with the manager SHANIKA. Having shopped at next door Marshals, I went over to Ross and spent about 40 min. shopping for brand names items... socks, t-shirts, underwear, T-SHIRTS, pants and two brand name BASEBALL HATS. I asked if i could take the hats with me so i could match them with 5 of different t-shirts. Obviously it makes to sense to run in and out to see myself in the mirror with a hat on!!! I think my request made directly to the manager made perfect sense, since the hats HAD ALARMS attached to them! I didnt ask to take socks or underwear and i think given the fact I had a lot of things I wanted to buy she could have accommodated the request, INSTEAD she was quite unfriendly and declined. I said thanks then i wont shop here, and she said she didnt care. I went back to next door Marshals and spend a few hundred bucks there instead! I feel the manager was quite unprofessional, she was in the position to allow me to take these hats so that i could match them with rest of the clothes, she decided to decline. I understand the manager position as a position to resolve possible conflicts and ensure customers satisfaction, her attitude was anything but. Which might have costed the store loss of profit the store could have made otherwise. I hope in the future they will hire a more understanding a skilled manager though. Very VERY disappointed to have wasted my time choosing clothes there and end up spending the money at Marshalls.
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Tony Bellamy
This is a good store with good customer services. The ones who putting bad reviews are the ones who coming in store throwing clothes on floor and walk on them, and when asked can you pick up they get attitude. No other customers want buy nothing off floor that you throw down. What they need do is make sure they have some kind of manners when they come to store. The manager and staff are nice and work hard every night to recovery the store so that when next customer comes in and shop he can shop with dignity.
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Lenn Wilson
The manager LaRon does not know how to talk to people. On a register with a fan straight on him. Yells at you to go to the girl working across the way like cattle. Then when you dont move cause she already has someone he gets even louder. Being in customer service myself he was ridiculous. Theres also a sign on the door saying now hiring.... I can see why. No one probably wants to work with him. He also answered his personal phone as he was checking the customer out.
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Brittany Pate
This is by far the worst ross location Ive ever been to. I come here often because I live right down the street, but every single time I am here I leave angry because your workers are so rude, never friendly or helpful, and always have stank looks on there faces. Id rather drive across town and waste gas than come to this store again. Fix your employees.
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Amber Dicks
I went in there and the security guy named Tony was very rude I want an item in there and it did not have a price tag on it and he was very rude and loud and Obnoxious I would never go in there ever again horrible customer service I am very disappointed !
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Karla Martinez
I love it most of the ross stores near me are so unorganized you cant find anything all the good things are taken. So I look up this ross and decided to go I loved the service its well organized and t he best part I found variety of almost everything!
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Sam L
I never expect to find exactly what Im looking for at any Ross. But thats OK - I know that before going in. With that being said - this locations as good as most. If your looking for something in particular go to the Marshalls down the street
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Norris Wong
A normal Ross which includes below average organization. If you find what you need, its usually a good quality item. Clothing is an average selection but if you look for your needs and find it, it works out much better.
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Chris Jones
Only have one register open - one - with 11 people in line. Made a return and the cashier charges me for the item I was returning. Thankfully I caught it, then she had to two returns for the same item.
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Deaf Emily
While this is one of the nicer Ross stores, their racks and shelves appeared thinned out. I thought I would not be able to find "suits" on a bare rack. But surprisingly I did and it was $24.99.
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Jeovany Ramos Belén
Buen Lugar para Comprar .. Variedad En Ropa y calzado a buen Precio..
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Nique Fashola
This store is a hit or miss, some days they are excellent at customer service other days not so much. Policies change depending on the cashier / manager servicing you.
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Krayo Capone
Clean store, they need a better restock team. Or just a better delivery service. The store was pretty bare. But once they are stocked, Im sure its worth 5 stars
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Carlos Saldana
If you like searching through rack to find stuff at a low price then thia is your place. Just remember with the prices you get what you pay for.
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Angela Panama
Ross is like a box of chocolates, u never know what ur gonna get. Although whatever u do find will most definitely be super cheap.
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John Robison
Some people are crazy about this place. I dont get it, I guess. Its dark, theres not a big selection compared to Marshalls.
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Nummyp Pacheco
Siempre buenos precios Más por menos
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Sol Saucedo
Es muy padre comprar en Ross I love
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Hector A Parayuelos
Nice and clean store, and open 2 hours earlier than the nearby Marshalls on Sundays. Very helpful
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L. Scott
Clean and bright store with a wide selection. The store was neat and the service was friendly.
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Wilson Evans
Always looks like it has been hit by a tornado and picked over like a Goodwill
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Victor J
This location has a better selection that other locations do. Great prices
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John Mcgriff
I love Ross. This one is just okay though never got any super deals.
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amal Z
I like this Ross location. I always find rare good items for cheap.
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David Vaughan
Why does it have to be a mess composted to the Marshalls next door
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KeMaya Chantal
Love this location and the store. Great service and great prices
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Marizol Mendoza
Bien buena
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Shelana Poindexter
Good selection of name brands at discounted prices!
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Robin Sells ATLANTA
Can really catch some great Designer Deals at Ross
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Alba Perez
Quality clothing at inexpensive prices.
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Jessie McLaughlin
Great name brand finds for great prices
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Yusuf Dodson
Clean spacious great customer service
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Virginia Sanford
Found a couple tops and a cute bird
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Noreen Smith
Very affordable and great quality!
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Elad Asulin
Always good brands at fair prices
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Christian Ball
Good Ross as far as Rosss go!
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Ellaha Sadat
Good place for less price
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Billy Ray Register
Pretty fgood selection.
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Zep White
Needs to be organized
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Mama Johnson
Same as any other Ross
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Gayla Alex
Love to shop here
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Courtney Platz
Love this store!
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Mayen Ekpo
Love the dresses
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Cameron Shaver
Good Prices
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Mostafa Sliouat
Good deals
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Anil A
Nice