Pep Boys Auto Service & Tire

Category:	Car Repair and Maintenance
Address:	555 W 1st St, Sanford, FL 32771, USA
Phone:	+1 407-322-2821
Site:	storelocator.pepboys.com
Rating:	4.5
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–4PM

Location

Photos 7

Reviews 24

Josh Edwards

Got a great price for tires on my truck. Was then talked in to an aliment on my truck. The tech was new and appeared to have never done an aliment. took a trip to Tampa the next day and had a bad shake in the front end. Stopped at 2 pep boys on the way home. The first one didnt have time or even wanted to look at my truck. The 2nd one looked at my truck and the hubs where shot. I am not blaming pep boys for the hubs but you cannt do an aliment without checking everything. It took the 3rd pep boys 5 mins to find the issue. I wouldnt let them touch a gocart.

Chris McDeed

Ive been having work done here on my car for the past 2 years and have not once had a bad experience. Their extended hours are wonderful for those of us that work late. I came in for the first time at 7:30pm after they closed up with a tire going flat, with no charge and no assurance I would come back they put my spare on for me and gave me a quick assessment on the spot. Ive been back a number of times and their service has always been top notch at reasonable prices and honest assessments. Truly appreciated.

A Private User

Customer Service CAN NOT BE BEAT. From the manager to the techs, great service and attitudes across the board. Extremely accommodating. Took a look at my tire and let me know the issue right on the spot. Listened to me and even chatted with me. Extremely pleased. Went out of their way to get my part in and get it on my car the same day. Worked to find me the best deal. Theyve got a lifelong customer in me.

Tim Steflik

They were very quick with my new tires and very affordable. They are very honest and did not try to up sell me on something I didnt need. I feel like I could trust them with any family member and would recommend them to friends as well. Chris was the one we dealt with and he was very good from start to finish. Im not used to having this kind of experience from a car shop so I will definitely recommend

Matthew Mordecai

This place is great! They were overbooked for duplicate appointment but still got everything done. Chad got me a bunch of discounts and savings, and Richie was quickly at work on my car. Overall A++ experience and highly recommend. This was my first time at Pep boys and Ill definitely be using them again in the future.

Brett H

Had a nail in my tire causing a very slow leak. called ahead and was told patches are $20. sounded reasonable. showed up, dropped off the car and went for an enjoyable walk down town. came back and was told there was no charge. they pulled the nail and plugged the leak, but no charge...? WOW love this place now.

Danielle Escayg

Awesome customer service. Chad was great, we pulled in right before closing needing a new battery before a long trip up north the next day. He gave us a great price and quickly installed it while our tired, hungry kids waited comfortably in the car. Thank you Chad and Pep Boys!

David Torrey

Chris, the manager, upgraded the alternator on my Honda at his expense, due to an obscure problem. This is how a pro does business. Ive already recommended this Pep Boys center to others. Completely satisfied customer.

Jacquelyn McNeill

Chris is great! This is my choice to get any car work done. Reliable and customer service is much better then surrounding competition. Thank you chris for always being so great!!

Tom Rusk

Drove five miles to this store after making an appointment on-line. No record of the appointment, and wouldnt fit me in. This is the last time Im taking my business there.

Abby Langevin

We were 2 hrs away from,home and got a flat . They got us right in and out with no problem ....Quick service.... Thank you so much

Shaniqua Lloyd

Great and very fast service. I was in and out in no time! The store manager was very helpful and provided great customer service!

Gabriella Moser

They really do care about you. Thank you Chad for helping me understand why certain things were important.

G R

Chris is the most genuine manager. Unbeatable price for BMW batteries, great customer service.

Wil C

Not a customer oriented place. Decent service. Prices are not the best.

Diana Han

Favorite pep boys because of their excellent customer service!