DSW Designer Shoe Warehouse

Category:	Shoe Store
Address:	630 SW 145th Terrace, Pembroke Pines, FL 33027, USA
Phone:	+1 954-431-7672
Site:	stores.dsw.com
Rating:	3.2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 72

Reviews 12

LaVonda Campbell

In this day and time many people still can’t fathom the fact that RACISM IS ALIVE AND WELL. It’s in our communities, in our educational institutions, in the media and even in our workplace. Recently my 19-year-old daughter experienced her first real encounter with blatant racism. She had been recently hired, along with another young African American woman, as a part time sales associate for the DSW shoe store located in Pembroke Pines, FL at the Shoppes of Pembroke Gardens. Needless to say, my daughter was very excited about earning her own money as the beginning stages of gaining her independence. On June 2nd my daughter reported to work for what would turn out to be her second as well as her last day on the job. At DSW all associates and managers are required to wear a headset and mic while working in the store to help expedite customer requests. During my daughter’s shift, while wearing the headset, she and other associates as well as managers overheard a conversation with very racial overtones. Two Caucasian sales associates were discussing one of the newly hired African American sales associate. One of the women working for DSW made the statement “Hey do you see the new black girl? She’s sweating like she just finished picking cotton from off the plantation”. Both African American associates, along with the manager on duty heard the comments made by the white associates. My daughter expressed her discomfort and immediate alienation to the manager on duty. DSW being represented by its manager on duty ultimately decided that the racist environment which had been created was not an issue and told my daughter that if she was uncomfortable she would have until June 4, 2016 to decide if she would remain in this hostile environment as an associate or quit. The manager did apologize for the comments, but decided that it was not serious enough to discipline any of the parties involved nor does corporate feel that the situation is of any importance. I am 41 years old and I personally haven’t experienced that degree of racism in my life. This is definitely not how that situation should have been handled and in my opinion. The manager along with the employee that made the comment should be fired or have some type of disciplinary action taken to let them know that this type of behavior is unacceptable. In writing this I hope that this opens the eyes of anyone that may turn a blind eye to racism because it does exist.

Loren

Magnífico experiencia yo como cliente lo aseguro que todo cuanto consumo en DSW es de calidad garantizada además de un excelente trato en cualquier de sus miembros definitivamente 5 ☆☆☆☆☆

Valerie Tatum

Wish I had read these reviews before spending my money at this store. This was the worst experience I have had with a DSW store, management need to step in and check their staff. I will continue to go to the Boca store where they make my shoe buying a wonderful experience.

Manuel Ramos

Excelente presentación c productos de alta calidad en precios razonablrs

Marco Terenzi

Si sos mujer y te gustan los zapatos, no te lo podes perder.

Dulce Quesada

Just read about the racism incident. I shop there all the time. Will never go back to such a degrading, despicable place.

Jennifer Bermudez

This is a shoes lovers paradise. Quality shoes and great clearance sales as well.

Abraham Feraudy

Want to be ignored and mistreated??? Ask for Jessica.

Pedro Camacho

Staff is great even thought its a self sell store.