Baby Wheels Orlando

Category:	Equipment Rental Agency
Address:	8556 Palm Pkwy, Orlando, FL 32836, USA
Phone:	+1 800-510-2480
Site:	babywheelsorlando.com
Rating:	4.9
Working:	9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed

Location

Photos 32

Reviews 6

Melissa Dauphin

I discovered Baby Wheels Orlando from an online forum on Facebook. It was the first time we would be taking my 2 year old daughter to Disney and knew it was important to have a stroller. I was originally going to rent a stroller from the park but decided to go with Baby Wheels because of all the perks and the fact that you could keep the stroller your ENTIRE stay and not have to return it in the evening when you left the park! My husband and I both commented when we were leaving after out 6 day stay at Disney that the stroller rental from Baby Wheels was by far the BEST decision we made! It was so easy and came in so handy! We had the stroller waiting for us at check in and then all we had to do was leave it with the luggage desk upon leaving! Can you say EFFORTLESS!!! The stroller itself was SO AWESOME and EASY to use. We had a single stroller with plenty of space beneath for storage and loved the COMPLIMENTARY cooler and extra cell phone and beverage storage! We traveled from the parks by the Disney buses and because you had to collapse the stroller to get on the bus this stroller was so AMAZING because with the pull of one quick swoop the stroller was folded. We watched others struggling with this big strollers and it didnt look fun! My daughter fit perfect in the stroller, it reclined, it had an extra sun guard if she wanted to nap. And if anyone has a two year old napping in a stroller would seem impossible.....not with this one! We would recline her, pull the the sun shade all the way and it was block her from everything and she would sleep! I am literally telling everyone I know about this and will use this service for ALL of our trips back to Disney! Thanks for the amazing service Baby Wheels!

Jay Vee

Baby Wheels Orlando performed as agreed and expected. We stayed at the Disney Orleans Riverside resort and our City Mini Double was delivered to the bell stand by 9:00 am on the first day of our stay. There was a little bit of confusion and panic on my part, because everyone was ready to go to Magic Kingdom, but I failed to tell Baby Wheels Orlando that I would need the stroller earlier than 9:00 am. It all worked out. The free cooler, parents caddy, and rain cover were life savers during our stay. The stroller itself was somewhat of a disappointment. Getting it to stay locked in an upright position was a challenge, but once I got the hang of it things went smoothly. I wish I could say the same for folding it down to get on/off the Disney bus. That was the biggest disappointment of all, because the stroller does not have any locking mechanism or strap to keep itself folded down. It kept opening whenever I had to pick it up. This was a serious drawback to the rental. I called Baby Wheels customer service and the gentlemen empathized with me and gave me some ideas as far as straps and things I could try. He was nice and one of his ideas made things better, but folding this bad boy became the bane of my existence by day 3. Baby Wheels is a good company and cheaper than the other stroller outfits I found in Orlando, and they are better in every aspect than the Disney park stroller service. It is convenient to just walk into any park and pick up a Disney stroller, but they are plastic, cheap, uncomfortable, and just plain overpriced for weekly service. Good job Baby Wheels Orlando!

Grace Talusan

Baby Wheels made Magic Kingdom a breeze with our 3yr old and 1yr old. The website was super easy to book what we wanted. They were helpful when I had questions. They delivered our double stroller to our hotel --- it was waiting for us at bell service with all the accessories, instructions and "license plate". Our kids loved it -- easy for them to get in and out of, easy to fold up (even the bellman and taxi drivers knew how to do it!), easy to push and maneuver through the crowds, and they even took their naps in it so I guess it was pretty comfortable for them! The only drawback was that the stroller got really hot, our kids would wake up sweating --- maybe the stroller should come with air conditioning (just kidding). And despite the crowds of people and lots of other people with similar strollers, ours was very easy to identify with the license plate they had on our stroller.... plus we tied a balloon onto ours, so it was even easier to spot! I would use Baby Wheels again in a heart beat! High end strollers that are clean, comfortable, loaded with accessories, and easy to push!!! Great service!

A Private User

Best customer service and great rental price! I have a 5 month old and a 3 year old. We wanted convenience without having to lug our own stroller through the airport. Found Baby Wheel Orlando and Amy was very informative when I asked her questions when booking the double stroller. I was really surprised how easy it was to meet her at the airport car rental desk when I arrived at MCO. She was waiting there to give over the stroller to us with a packet of information. Then she was prompt at picking the stroller back up at the end of our stay in Orlando, at our vacation home, since we had a cruise to catch. They are so accommodating to parents, I dont know why anybody else would choose to go to the parks to rent strollers. I own a city mini stroller, which is what they provide, and it is very easy to use and maneuver. Baby can recline almost all the way and the City Mini provides ample sun/rain coverage with a good size basket underneath. Will definitely use them again when I return to Orlando.

Michael Ferrara

I rented a stroller from this place and they dropped it off with no problem. we then returned it for pick up and according to Jessica, they never received it. then when I spoke to her, she revealed to me that 99% of renters buy the insurance. that week, only 3 people rented and we were the only people to have declined the insurance. so guess whose stroller went missing? i had the manager of the resort call her (for a manager, she really should learn to control her emotions. she was quite hysterical) and he told me that the resort will cut a check directly to baby strollers. on the following monday, jessica ran my credit card for the full charge. i left 2 messages, to no avail. i wanted to speak to the owner, but she said they were citizens of the UK and couldnt get back to me. I believe they have shady business practices and if youre going to use them MAKE SURE when you drop off the stroller someone signs off on it. i would not recommend this company solely based on jessicas unprofessional attitude.

A Private User

Outstanding service! We rented a double stroller for our 3 and 5 year old boys and they were very comfortable in the stroller. Our stroller was waiting for us when we arrived at our resort. It was very clean and easy to maneuver around the parks as well as in and out of shops. We added on the parent console and cooler to our rental for free. We realized that the parent console wasnt on the stroller and they offered to drop it off at the park we were visiting. (this type of customer service is what will keep customers coming back time and time again) I would without a doubt use Baby Wheels Orlando again and I am absolutely recommending them to all of my friends, family, and colleagues. At the end of our stay we just returned our stroller to the concierge. You have helped make vacation with young children more enjoyable with this amazing service.