Edible Arrangements

Category:	Gift Shop
Address:	2910 Maguire Rd #1005, Ocoee, FL 34761, USA
Phone:	+1 407-296-7430
Site:	ediblearrangements.com
Rating:	1.8
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM

Location

Photos 3

Reviews 13

Elaine Andrews

From thr moment the phone was answered the woman murdered and I kept telling her I couldnt hear her. She had no customer service skills whatsoever and sounded very annoyed that I was bothering her by calling to make a purchase. She was very unhelpful with choices, borderline hostile and not forthcoming with any helpful ideas. After making up my mind it took her 10 minutes to take my info and the recipients info and then tells me there are no birthday chocolate pops left in the store for the birthday arrangement ! SERIOUSLY ??! The phone went dead and I gave her the benefit of the doubt but when it happened a second time I realized I had been hung up on. I called back 3 times only to realize that she wouldnt answer the phone. I ended up calling another store to place an order. I can promise you that I will never use Edible Arrangements again because they dont deserve my $80 business until they can train people properly on how to be at least decent to customers. MANAGER: HEED THIS ! THIS WOMAN SHOULD NOT BE WORKING THERE ! Its really sad because receiving a fruit arrangement is a delightful experience.

TRISH M

THE ABSOLUTELY WORSE store around. Not only did I make the order for my boss on April 10th to be delivered on April 14th paid $104 to be delivered to his wife for Valentines day/anniversary. As we waited for the order to be delivered it never showed up but I get an email at 7:43pm stating it was delivered. Nothing - I contacted the store of course they were closed and voicemail full, so needless to say nothing was resolved. I then spoke with a Kesiah which stated to me that it was never delivered and she will make it larger one without having to pay for it. I was then transfered to a "manager" name Troy who was absolutely horrible not only did he not want to change the order nor redeliver on grounds it was "suspicious". So he canceled the order. I have not only called corporate at 1-877-363-7848 and filed a claim against the store and this manager Troy but I am also writing this complaint. For any manager NOT to go out his way to fix the initial missed delivery especially on such a big holiday is mind blowing. Stay away from this store and I suggest going to Claremont their Customer service is amazing!

Rebekah Blake

Absolutely horrible experience! I ordered something for my boyfriends landlords as a thank you and surprise. My boyfriend was the only one home so he was waiting for it to be delivered. The driver stated he rang the door bell and no one answered. He was the only one and each time the bell rings or someone knocks the dogs bark like crazy and that never happened. He drove away and claim that he came back again and knocked but nothing. They werent going to deliver it until tomorrow and I needed it there that day as they were coming home from vacation that evening and wanted it as a surprise. It didnt get delivered until a couple days later even though they said the next day. After contacting Edible Arrangements numerous times, they said they couldnt give me any kind of refund when they didnt deliver it the day I had it planned to be delivered! I then emailed corporate and they wouldnt even email me anything! Horrible experience and will never purchase from any Edible Arrangements again!

Bryan Gelfand

They couldnt delivered as promised. I gave them two chances to deliver the package before a certain time. If they had told me that was not feasible then I would have been fine. BUT they told me "no problem." When they didnt deliver it to my wifes job in time I was told they got on the driver real bad and that he would be on his way to my home to deliver the package to her immediately. The driver was only 20 to 30 minutes away from my home. Well 2.5 hours later the driver had not made it there yet. hmmmmmmm? Wonder where this driver is going or doing that he cant make it 15 miles in 2.5 hours. Do not place your order with this establishment. If you have to order edible arrangements then do it as a pickup and pick a different office...

Tyler Blossom

I purchased an order for my mothers birthday, 4 days prior. They promise same day delivery, meaning they had ample time to deliver. After my mother not receiving her arrangement, we called and they said they would deliver the following day, the day after the order was supposed to be delivered. Once again, it was not and they did not have the courtesy to give us a follow up call. Alternate delivery options were given. I live out of state and I paid almost 100$ for the birthday package to make sure my mother got some love on her birthday. It seems all they care about is your money and once they get it, there isnt much concern for the product which is sad because the product is meant entirely to show someone how much you care

sammy hashish

didnt receive what I ordered didnt include 1/3 of what is displayed in the picture not can included as a base, I paid for extra things such as balloons, Number 40 in pineapple and extra dipped pineapples...nothing showed up except a sloppy extra small arrangements of poor quality fruit. I called the driver right away and she said to send her a picture for proof to see what want delivered; I said you just delivered it and it didnt include what was on the receipt and then she was just plain stupid. Save your money folks this place is a scam and they will tell you your wrong....they also sent the extra small when I paid for a large.....

marash whitt

This store is horrible. I placed my order to be delivered the next day, and when I attempted to contact them all day I got no answer. I later contacted another store to see if they were all like that and they picked up on the first ring. I was referred by them to the call center and was given the information that I needed. After that I called the store back and spoke with a female named Tadaja, she was just as Ghetto,rude and disrespectful as her name sounds. At the end of all this I still didnt get all of stuff I ordered.

Jessica Romo

Worst experience. Only half of my order was delivered when i called to speak to the manager he indicated i was lying because he was prepared it himself. I asked for him to come and ppick up the order so he can see it and he said no. I will mpw have to go the store and bring it to hin go proof it.

Michall Werle

Never delivered and never called. Went to store to try and pick up and was asked to leave as the store was closing and they could not help. No one ever called and had to dispute charge to get a refund. 20th anniversary gift a bust.

J Scott

I have used them a few times but keep getting disappointed. Orderd are never ready on time, deliveried often late, etc. Would not recommended using this location.

Rich Donley

Poor planning for inventory = lost business.

Julie Cuervo

Spoke to Ashley who was very helpful

viviana ahumada

Horrible. Fruits Are not fresh