Category: | Shipping and Mailing Service |
Address: | 8348 Little Rd, New Port Richey, FL 34654, USA |
Phone: | +1 727-849-4544 |
Site: | theupsstorelocal.com |
Rating: | 4.2 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8:30AM–2PM Closed |
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Ryan Yates
We use UPS a lot usually the store in Trinity and have always had a great experience but at this store #5895 New Port Richey my wife went in because she was in the area to send off 2 different packages to each parents in Maryland and California asking the employee if they would be a cheaper or comparable option to USPS and they replied yes. When my wife got home I saw the receipt and I nearly fell out of my chair. $62.31 to send a package to Maryland and California. What a cheaper option that is! I called my normal store and they said each store adds surcharges cost but I was shocked to see we were charged $6.99 per box (USPS box is free) + to Maryland and California it was $19.89 & $24.25 and then if wasnt enough we were CHARGED ADDITIONAL $1.50 SERVICE FEE PER PACKAGE. I checked USPS website for what it would have cost and total around $25.00. OH AND I LEFT 2 MESSAGES FOR THE OWNER TO CALL ME BACK AND NEVER HEARD BACK FROM THEM. DONT RECOMMEND THIS STORE AND WE WONT BE BACK. DISSATISIFED CUSTOMER.
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Pamela Hanna
I have to say this was the best experience I have had shipping anything especially during the holidays. My daughter dropped off two packages for me to be shipped. I had some concerns and called and spoke to the manager Dave. What an awesome representative of his store. He confirmed when each package was shipped and called me to confirm and sent an email. One package was going to my 19 year old son and the other to my best friend of 45 years. Way to go Dave! Thank you again for a fantastic experience.
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scotty18411
Had a set of clubs dropped off to ship to myself out of state. Customer service was very polite and helpful. Would recommend and will use again. Thanks!
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Debbie Allen
Ive never had a problem with this location. The clerks are friendly and they get the job done right.
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Donald Duck
Always a pleasant smile, extremely helpful and knowledgeable. Could not ask for more.
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Joe Caruso
Dave is always willing to help and go above what is expected. A great UPS store!
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lisa jimenez
Everyone there is very helpful and always friendly.