Palm Auto Brokers

Category:	Used Car Dealer
Address:	10201 Seminole Blvd, Largo, FL 33778, USA
Phone:	+1 727-202-5565
Site:	palmautobrokers.com
Rating:	3.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM Closed

Location

Photos 23

Reviews 6

Rachael Way

I purchased my car from Palm Auto Brokers 5 months ago and let me tell you I absolutely LOVE it. Not only is it a good, reliable car but its gorgeous. I want to share my honest experience that I had with this business but first some background on what kind of situation I came to them with: Back in 2012 I went to Park Auto Mall in Pinellas Park. I was 21, I had never bought a car before, had absolutely no clue what I was doing. Long story short, I spent 9 hours there, ended up with a car I didnt like ("you can always trade it in later") that the entire 2 years I owned it could never get the check engine light to turn off, no matter how many times I took it in, and it was wayyyyyy over my budget because my budget was "unrealistic" (now that I know better, it wasnt unrealistic at all). Well shocker! I couldnt keep up with the payments and it got repossessed. My credit took a nose dive, I now have $200/month car payments for a car I do not own anymore and for two years I spent 4 hours a day taking the bus to and from work until I finally was at a point where I could financially take on another car payment. Which brings me to Palm Auto Brokers. I pass by their car lot a lot and they have nice cars that would catch my eye. I was apprehensive about going to another car lot and I was embarrassed about my bad credit. I found a car of theirs I really liked and I decided to fill out their form online just to see... Kristine contacted me shortly after by phone. I explained my situation and she got some information from me. Throughout that day she would text me with questions and she had me phone interview with two finance companies, one of which accepted me. Within just a few short hours, without me even going there I had been approved for a loan, they lowered the car price to fit within my monthly budget and all I had to do was come test drive my car and fill out a little paperwork and it was mine! Just like that. The experience was so easy, not stressful at all. I ended up with a car I absolutely love, that I can comfortably afford. I also would like to say that the people who work here are amazing. All of them. They are so nice, down to earth. They never were even the slightest bit judgemental. When I came to pick up my tag, I was actually sad that I wouldnt have to go there again unless I buy another car. I just felt so welcome. I would recommend this place to anyone.

Chris Flores

GREAT SERVICE......and thats about it. They will tell you anything to get you in the door and than they will show up with hidden fees including Tag fee that is "Cash on delivery", which is another way of saying that they refuse to pay for anything and any little fee or detail is all on the consumer. Even if you give money down which I gave over $1,300 down for (Tax, Title and Fee). I should have done my research before hand, they sold me a car about 3k over the blue book value and they did not provide all the information on the vehicle. I asked for the Car Fax multiple times and they stated they will pull the report and email it to me. The car looked nice on the outside but I recently pulled the information and found out the Car Fax (after paying it myself) that the car has been involved in 3 accidents and has a maintenance service of 26 times in the shop in the past 2 years. The car has nothing but issues and now the dealership nor the bank refuses to due anything nor take it back. But its ok, Attorney time due to the Lemon Law. DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! RESEARCH FIRST AND MAKE SURE YOU DO YOUR HOMEWORK!!!!

William Chamberlain

I am now on my second car from Palm Auto and I am elated by the experience. This is the first dealership I have ever purchased a car from, so initially I was on edge about the sales process, but the salesman was able to recommend a very cost-efficient solution for my drives across the Howard Frankland to work and back, with very affordable payments and even address my initial concerns with the car with same-day repairs. The car had high-mileage so there was some understandable wear but it did help me until I had paid it off IN UNDER A YEAR to get another car from Palm Auto. Though the sales staff appears to change somewhat frequently, Kenny is the rock that keeps customer satsifaction at 100%. Very understanding and helpful with credit situations and income, they actually care about the individual driving off the lot and not just closing the sale. I will continue to use Palm Auto for my car needa in the future!

Chris Casillo

THIS IS JUST A WARNING FOR FUTURE BUYERS!!!! DO NOT PURCHASE FROM PALM AUTO BROKERS!!! ALL THE POSITIVE COMMENTS ARE DONE BEFORE THE CUSTOMER LEAVES SO THEY APPEAR TO BE GOOD COMMETS! THE FACT IS THEY SOLD ME A VERY UNSAFE CAR FOR ME AND MY TWO KIDS FORGET THE FACT THAT I SHOULD HAVE TOOK IT TO MY MECHANIC SOONER THE PEOPLE AT PALM AUTO BROKERS DO NOT CARE ABOUT THE CUSTOMER THEY ARE EXACTLY WHAT PEOPLE WARN YOU ABOUT WHEN IT COMES TO DEALERS LIKE THIS! IAM ONLY UPSET BECAUSE THEY SOLD US A CAR THAT LOOKED NICE BUT BELONGED IN A JUNK YARD DO TO THE CONDITION OF IT! I WENT THERE I PUT TRUST IN THEM BEACAUSE THEY SAID THERE REPUTATION MEANS ALOT TO THEM WELL LET ME SAY THAT IS ONLY THERE PITCH! THEY WILL BE MORE THEN HAPPY TO SELL YOU A UNSAFE CAR FOR CHEAP SMILE AND ROB YOU FOR YOUR MONEY CHEAP CARS ARE EVERYWHERE BUT UNSAFE SHOULD NOT BE SOLD TO INNOCENT PEOPLE WHO DONT KNOW MUCH ABOUT CARS‼️‼️‼️‼️

Justin Pavlica

My overall experience with Palm Auto Brokers was exceptional. I have to be honest that I came into this buying experience with very low expectations given my past experiences buying used cars at other lots here in the Tampa Bay Area. To my surprise, Kenny and his sales staff really went above and beyond to give me a fair trade-in value on my Mazda RX8 not to mention a good deal the Prius I purchased. The buying process took much less time than I had expected and was out the door in under two hours. Although this was my first car purchase from Palm Auto Brokers, it wont be my last. I really felt like they wanted my business. They also treated me with respect regardless of my credit challenges. I didnt feel as if I was being judged. These are things that are hard to find these days when buying a car. I will certainly give them my business when its time to purchase my next car.

Barbara Hester

Went in for a flyer I got in the mail which guaranteed that I had won money, and was pressured into trying to buy a car. I wanted to see the one on the flyer and they brought it out and I drove it and after I told them I liked it and how much I could afford monthly, they ran my credit said I was approved but said "oh the car on the flyer sold, the one you drove is newer with less miles" (even though it was exactly the same car pictured on the flyer) they refused to tell me the price and tried to pressure me into committing to payments almost double what I told them I could afford. This went on for some time and I finally got up and left. Stay away from this place!!