Kay Jewelers

Related:	pawn shop atlantic blvd
Related:	abc joyeria
Category:	Jewelry Store
Address:	9485 W Atlantic Blvd #9485a, Coral Springs, FL 33071, USA
Phone:	+1 954-575-1478
Site:	stores.kay.com
Rating:	2.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 17

Reviews 8

Brittany Williams

I called earlier this week and spoke to a very sweet lady about getting my ring sized. She advised it takes about two weeks but this Saturday the Jewler would be in and she can size my ring that day. Perfect. So I called Friday to follow up and see what time I needed to come. Spoke to a different lady who told me to come between 10-2pm. I got there at 10 am Saturday morning and was told the Jewler didnt bring her tools, so it will still take 2 weeks. Im not sure who is exactly at fault, but they had my name and number and knew I needed to get my ring sized, the couldve called... I drove 25 minutes there just to be told they cant do anything? Not happy... I saw the bad reviews but decided to go anyway because of the nice lady I spoke to the first time. Not going to be going back to that location.

Lacey Beerman

Customer service is very poor. We walked in to the store and waited for about 10 minutes for someone to help us. No acknowledgment or anyone saying we will be right there we got looked at then ignored. The associates working seem like they dont want to actually be here. There is a lack of communication from the store. We have a ring delivered here from another location and no one bother to call us to let us know it was in. If you arent here to make a purchase you arent cared about.

Jemima Docilait

I come to this Kays just because of Roger . I live in Deerfield and there are many different Kay Jewelers I can go to but I specifically come to this Kays because hes the best. I purposely wait for him to assist me because I know I will receive the same great attitude and customers service to matter what day or time I come. He is just amazing. Thank you to Roger for being fantastic cant wait to come back again .

Ashley Payne

I waited 35 minutes in line to drop off a ring to have it sized. Two ladies working very slow and seemed aloof. I was there at total of 50 minutes just to drop off a ring to have it sized. Horrible service, long lines, and slow staff. Never ever will I go to this location again.

Samantha Mitchell

The whole staff is incompetent! I have been waiting since November 2016 to get my engagement ring back with a lot of back and forth and them not being able to get it right. Also, they really need to work on their communication skills.

George Grasser

Called to inquire about a Battery replacement for a Movado. Was told it would be $99 and they would have to send it out to have the seals changed. Had it done for $4 at S.B. Jewelry at the Lauderhill Mall without any problems.

Mike Mac

Great service overall the manager Shannon always helps me every time I walk in there

David Miller

Great staff