The Home Depot

Category:	Home Improvement Store
Address:	1055 N Colony Rd, Wallingford, CT 06492, USA
Phone:	+1 203-269-1211
Site:	homedepot.com
Rating:	3.8
Working:	6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 22

Christopher Paulsen

Im sure some have had good experiences at this particular home depot, but my wife and I havent had such great luck. Ive been working on my house, and placing special orders for windows, lumber, roofing materials, and most recently a fridge. I have yet to have a single special order go smoothly or correctly. Some have even been screwed up multiple times by multiple employees. I kept thinking "maybe it was just a fluke", or "maybe my wife will have better luck getting the order processed", but I give up. Lowes is right across the street, and they just got a new customer, along with anyone I can bring with me. I do have to say that the men and women at the front desk (returns and customer service) are as friendly and helpful as they can possible be. Ive spent hours upon hours waiting and talking with them, and theyre always up-beat, and making the best of their situation while customers blame them for things that arent their fault. I have yet to see any one of them lose it and yell at the customer, or even correct a customer and explain that theyre not the ones who made whatever mistake the customer was upset about. To-date, Ive dealt with 6 managers there, and they all pass the blame whenever possible. I have yet to hear on of them admit fault, or even take notes on a bad situation to learn from it in the future, or ensure the actual problem will be addressed.

Muhammad

I went to this Home Depot for an interview. The interviewing officer didnt even show up. The assistant manager asked to take the interview. Walked in the freezing snow just to get there. I WAS THE ONLY POTENTIAL WHO SHOWED UP! Dressed in a suit. I as well stated Im excellent with costumers showing I know psychology in dealing with people I showed recognition from Yale School of Medicine. Then I received a second automatite interview and a third interview. Two weeks later they told me they found a more qualified person. I WAS THE ONLY ONE WHO SHOWED UP TO THE HIRING EVENT! (Which showed I wanted the job more then anyone else.)

Courtney Gallagher

I would prefer NO STARS but thats not an option. Do NOT buy carpet or have it installed through the Wallingford, CT store EVER. The quality, customer service and installation are horrible. We are on our 2nd carpet install and its worst than the first. You can see all the seams, its frayed all over the place and the end strips are loose and look cheap. Weve repeatedlyy try to reach anyone and all I get is radio silence. Absolutely disgusting. This store should be ashamed of their customer service and they way some of their employees have treated long time customers.

Noel Paul

we came here for Pvc pipes for a backdrop, Anna at plumbing department is a genius. she not only understood exactly what we wanted to do, but measured and helped us cut everything perfectly and even remeasured and re-did one pipe that was uneven. give this woman a raise, a valuable asset to home depot.

Judy Giannettino

Brian, Ray and Lucas are the best! I had a problem with the delivery company damaging something, and these three men took care of it immediately! Their Customer Service is outstanding! I would recommend this Hime Depot to anyone.

Mark Skinnon

Difficult finding the right person for your department that your searching. Employees know there section but outside of it they get as lost as I do. Get the right person for the right department and youre set.

Calvin Joseph

Top Notch staff very professional show me a lot of courtesy even the guys cleaning the parking lot saw me come out my van you know that I was handicapped he came out with an electric wheelchair thank you guys

Tom Oppelt

Home Depot helped me in a time of need. Had one of the biggest emergency dumps of all time. Literally almost died. Literally. Thank you home depot. You have good plants too

Harry schwartz

Great paint department. Always staff to help. Never a long checkout. Great selection and better prices than across the street.

Dominic Novicelli

A very good place to buy your tools. I like HD a lot more than Lowes. HD is very reliable.

Jaclyn Martorelli

Has some of the best customer service Ive ever experienced consistently!

Onilton Rodrigues

Store is dirty, unorganized and most of the employees look miserable

Wilfredo Hernandez

Everything you need. Been to a Home Depot, youve been to all of them

Monte Carlo

Everything you need for home improvement, and sometimes car parts