Valley Fine Wines

Category:	Liquor Store
Address:	828 Hopmeadow St, Simsbury, CT 06070, USA
Phone:	+1 860-651-0075
Site:	valleyfinewines.com
Rating:	4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 10AM–6PM

Location

Photos 8

Reviews 21

Steve W

Unethical store that treats potential customers rudely - my worst shopping experience ever. Based on the other reviews here, I should have known better. I would give zero stars if possible. I ordered several wines from them at one price then was told a month later that there was a pricing error and that the original price couldnt be honored. When I called and asked why they waited a month to tell me this and what they could do to compensate me for the cancelled order, they lied that no one was available. When pressed, I was finally transferred to someone who proceeded to attack me personally and yell at me that I was trying to take advantage of the company. I didnt realize trying to buy things from them was "taking advantage" of them. Good news for him - I will never try to "take advantage" of them anymore, and I encourage everyone else to do the same.

Tina Broussard

we purchased 6 bottles of wine and had it shipped to our home. The wine arrived with two corks half out of the bottles and the other seemingly about to open. They were delivered by ups. we contacted Valley Wines and took photos of the wine. The owner/manager was rude and defensive. After not performing as he stated, we contacted ups to pick wine up and return to Valley wines. We took additional photos . After a month with no response, we contacted Visa to dispute the charges. The owner/manager lied to Visa and claimed he never received the wine. The handling of this was a sham and his attitude was curt and insulting, insinuating we were trying to rip him off. My suggestions would be avoid doing business with them if it has to be shipped. As a side note, we found his wine pricier than other sites.

K Holce

No follow through! We were in search of a wine we had in Canada and went here on the recommendation that they were a premier wine store. The manager was not familiar with it, but promised a call back on Monday (which never came). A few months later we went in again and inquired of the same manager, who apologized and stated they lost several slips due to a faulty system. He indicated they now have a book to track requests and wrote down our request. A month later we still have not heard from him. So disappointing.

John Brandon

The staff here is, simply put, rude. Failure to say hello, offer any help, dismissive and basically look like they could care less if you ever come back. Ive shopped there twice and the first time was bad, two days ago was worse, and their demeanor does not comport with any other place weve found in town. Simsbury merchants are helpful and respectful, and this store is the exception to that rule. Avoid it if possible.

Saracevic Mire

These people are ordinary crooks. After 2 months they dont not return my money. I sent E mails several times, called several times and they have always promised to check my order and none of it. Obviously I have to call the police.

Teo Pellegrino

Great selection of wine, beer and alcohol. Average prices. Helpful staff. Some cheese and crackers, drink mixes and small gifts. Open until 6 on Sundays.

Eric Ingellis

Great store. Good wine selection, fantastic beer selection. Always able to find what I want or something new. Prices are within normal range.

Peter G

Very good beer and wine selection. Extensive beer selection. Best in the area. Service is OK. You have to go ask someone for help.

Patryk Glosowitz

HUGE selection of wines. Loads of beers to choose from. Isles of whiskey, rum, vodka and the like. Great and fast customer service.

Casey Daniels

Amazing wine selection. You can find any alcoholic beverage here. Service is helpful and quick.

Ruben Sanchez

Good customer service .. good prices .. I would recommend this place to anyone ..

Joao Bras-Jorge

Very big liquor store. Many choices of beers and wines from all over the world.