Sprint Store
| Category: | Cell Phone Store |
| Address: | 494 Bridgeport Ave, Shelton, CT 06484, USA |
| Phone: | +1 203-929-8221 |
| Site: | storelocator.sprint.com |
| Rating: | 4.6 |
| Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 11AM–5PM |
Location
Photos 1
Reviews 12
ST
Steve Dickenson
Had a problem while away from home with my Note 5 of 8 months and had to send it back to Samsung in Texas for repairs. Samsung offered nothing when I contacted them while my phone was in for repair. No temporary replacement, nothing. Called Sprint and they offered nothing as well either even as their customer. So if I had an unfortunate emergency away from home or at home, or needed my phone to communicate. Samsung and Sprint was not sympatric to my situation at all to help. Thanks Sprint and Samsung for nothing. Fortunately, the manager of this Sprint store was around to help me out until my Note 5 was being repaired. He was understanding and sympathetic to my plight. And most of all listen and was willing to do something that Sprint and Samsung didnt do to help me to stay in touch with my family and friends while my phone was off to Texas for repair. I highly recommend anyone looking to make Sprint their carrier to start at this store strictly based on treatment I received as a Sprint customer at this store by the manager and his assistants.
DA
Darion Rose
Great Store, Great Staff, Great Experience. A++ Customer service refused to help me, the Corporate store was rude and did not care about my situation, but the folks at the Shelton store were the only people willing to give me the time of day. They actually listened to my issues, understood what was going on, and told me they would call me back with a resolution on my problem. That same day, they called me back! Everything was fixed, and the problem was taken care of. Why cant every store be this way? Much respect to the management and staff at this location, they are incredible professional, but still friendly and willing to go the extra step for customers who arent even buying from them! Will definitely shop here in the future.
NI
Nick Farrington
If I could leave a review without a star rating I would. In all my years of having Sprint with my family, using the Shelton location has been nothing but hassles and nightmares. To whoever is in charge of that store or hiring, please bring in helpful and knowledgable staff. Instead of providing solutions I just end up leaving irate. This is unacceptable.
ME
Merry Soukup
After spending half the day on the phone with Sprint only to hang up and then go to the Corporate store just to have them say they cant help I came to Shelton and with in 15 Minutes all problems solved! The Guys at the Shelton Sprint store ARE THE BEST! and they know more and can do more than any Corporate person or Sprints customer service people!!!
AN
Antonella Fitzpatrick
Just came in to pay my friends bill for her, ended up staying for 15 minutes having a conversation with these guys. Such a professional, friendly store. I even got greeted within seconds.
EM
Emmy Grace
Came into sprint switching from Verizon and they were VERY helpful. Everyone was friendly and all of my questions were answered. Definitely will be returning to this store as my go-to.
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Tom Gillespy
Love all of the wonderful staff members here! So knowledgeable with every question, even if it is the smallest thing!
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Jon Levin
Long wait to talk to someone, couldnt really give me information I couldnt find online.
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Ryan Laufer
Love this store, such knowledgeable and friendly staff.
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iGGy eo
Great Staff, Friendly, Helpful, and Reliable Service.
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Wilfredo Pagan
Good costumer service.
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Jayne munson
Very helpful staff