Choice Pet - OUTLET STORE

Category:	Pet Supply Store
Address:	63 Washington Ave, North Haven, CT 06473, USA
Phone:	+1 203-234-1711
Site:	choicepet.com
Rating:	4.2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM

Location

Photos 41

Reviews 8

Kacey R

We bought a baby, male guinea pig there on march 26th, 2017. He was not as active that we had liked but was eating, drinking and drfecating as normal. I noticed on Saturday morning, April 1st, 2017, he was unable to breathe. We tried to give him a bath to open up his airways and it only made it worse. His mouth was tinged yellow (because infection) and he was in a great deal of pain. We brought him to the vet and had to put his asleep because he had pneumonia. The store, will not reimburse us or give us store credit for losing our pet who we didnt even OWN FOR A WEEK. I am very disappointed in this store and will not be returning. After waiting for three days to talk to the manager, she explained "we cant do anything for the live animals we sell" and "Im sorry for your loss" I am at a loss for words. We had him from 6 days and he was most likely sick at the store. People beware, they only want your money! We loved our little man greatly and miss him a ton! She also offered a discount off he one they have in store now, it is a long haired baby and didnt look very healthy. I spent over $120 dollars on him in 6 days. Please, dont buy animals there!! Go to Petco or a breeder!

Amy M

I have been going to this Choice Pet for over 7 years, and I can say for certain that they have the BEST Team in place with Jen, Chris, and Ally. In fact, I stopped going to All Pets Club and only go to Choice Pet in North Haven because of these employees and the high quality of the products they sell. They always make me feel welcome and are happy to see me when I walk in. They have great customer service skills, remembering my name, making it personal and caring. Give them a try, you will not be disappointed at all. Amy Mancheski

carissa mastriano

Great, friendly neighborhood place to buy any pet item at a decent cost. Not only are they helpful every time I am there, but they remember my last name for my reward points and they always ask for my dog, Henry, by name! One of the male workers helped me switch his food to a healthier brand, by educating me on certain ingredients and a few of the staff alway ask how he is doing with it when I come in- amazes me that they remember so many details about my dog! So happy they are right down the road!

Shaye Sullivan

I went there to look around for supplies for my animals, the store was decently clean. The girl who was working there was rude and acted like she didnt want to help us. She was very short speaking to us, wasnt friendly or happy to be there. Will not come here again.

Christopher Fraulo

The employee Rob V is absolutely wonderful to deal with. I appreciated his ability to answer questions and show patience! Very hard to find in stores these days. His employer should be thankful to have someone like him working there!

Falco Peregrinus

Very friendly staff that are always willing to help you out. Vet clinics every so often and an indoor play area to try out toys.

Jamie Hawkins

Wonderful customer service, they offer to carry the heavy bag of dog food out to my car every time I go there!

Dennis Adams

Good competitive prices. Very friendly and helpful staff. They also have an indoor dog park.