Category: | Electronics Repair Shop |
Address: | 1890 Dixwell Ave #104, Hamden, CT 06514, USA |
Phone: | +1 203-415-5211 |
Site: | izeekonline.com |
Rating: | 4.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–4PM |
CO
Colin Liik
Took my Nexus 6P to iZeek to have my screen replaced after cracking it. Went in and had them take a look and they needed to order the part. The part took approximately 3 days to get in (Not bad for a phone as popular as the 6P) and the repair took roughly 2 hours to do. I did end up with a defective screen as a result. I had terrible burn in on my display that made using my phone very distracting and it just looked bad. I brought it back and had them get a replacement. That took about a week. The replacement screen came in and another 2 hours to put in. Only problem was the bottom plastic strip on the back of my destroyed in the process. It was cracked and crumpled and when I originally brought this to the attention of the gentleman at iZeek they refused to fix it. This was a problem for me because I took my phone to iZeek to be fixed and not broken somewhere else. After much discussion however they agreed to replace the back piece. That took roughly 2 weeks to get in and to fix took no more than 10 minutes. All in all the roughly 5 hours spent here wasnt terrible. Huawei would have had me shipping my phone to them and result in myself being without my phone for 14 business days so 3 trips totalling 5 hours isnt bad. I would have preferred it to be just one trip but what happened to me was surely an isolated incident. The guys at iZeek were friendly and helpful and even after a little disagreement settled on helping me out and not making me buy a new back piece. I definitely recommend iZeek to anyone needing their screen fixed. Their prices are on par with what the manufacturer wanted and they are located in a good spot on Dixwell near Dunkin where you can go to kill time. 5 Stars iZeek.
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Vanguard G
I needed to have (2) Apple IPhone 6s repaired , one had a badly broke screen and other would not charge or power-up. I called iZeek late on a Sunday afternoon and the owner John introduced himself and said yes we are open and please come down today. I stopped in that afternoon, John inspected each phone then explained the issues with each , we agree on a price (much less than the New Haven Apple Store quote ) and the process began. As I waited and witness him repairing each phone you were immediately impress by the level of care he used and his overall understanding of the iPhones mechanics and that this repair was going to be absolutely correct. Less than 25 minutes later both phones were 100% correct, powered up and tested . Repairs given was a complete LCD screen replaced and a new power port and battery replacement on the second unit Bottom-line : This is a professional repair shop you can go and buy with confidence. Thank You
TO
Toshi Shimada
I dropped my iPhone and its screen cracked badly. I was searching for the repair shop, and I read great reviews for iZeek Repair N Fix in Hamden. The reviews tell all. This place fixed my iPhone screen in less than 15 minutes, and Asher was courteous and very knowledgeable. And replaced my screen perfectly. And the price was unbelievably great, too. This place also give 10 percent discount if you register on their website. I highly recommend bringing your broken device here. I teach at the Yale and I will tell everyone to bring their broken mobile phone to iZeek. Thank you, Asher! PS. I brought back my phone with very minor problem. Asher remembered my name and fixed the problem in less than 10 ten minute. And attached a new screen protector all free. What a service. Asher and Jon are great! Go there if you have any phone problem!
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James Smith
The techs are awesome! When the ATT Device Support Center wasnt able to help me (reflash the software on my Samsung) and I was subsequently told by ATT Customer Service to try a Best Buy "Samsung Experience" rep, (who didnt have the file any longer either) I was advised of this shop by ATT Customer Service...if I had known of this business I wouldve gone here first (Samsung wasnt taking back non-warranty phones for repair at the time/Note issue). I cant say enough good things about the experience that Ive had with the techs here; professional, knowledgeable no-hassle advice and great turn-around time (less than one day!) for repairs. My advice: go here FIRST before you consider ANYWHERE else...you wont be disappointed.
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Alpha DaCosta
I stopped at iZeek for an iphone 6+ screen and mute button issue. Asher and John are both knowledgeable and professional. I would not hesitate to recommend this business. My phone was repaired while I waited which was just what I needed. I tend to use small businesses to keep the community and the owners in the community. This business is a keeper. So support these men and their business so it is there when YOU need it just like me. When you use it write a review which I relied on and others do to. Also, before I went to iZeek I did ~interview~ at least one other business {not a big box business} and chose much to my delight iZeek.
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Chanakya Pradhan
iZeek my new magical word for all my tech repairs. I was surely amazed by the level of skill and service by these guys.Being familiar with prices regarding repairs i was puzzled before going to iZeek but was totally convinced with their pricing and service (total value for money) when compared to other service stores.They were totally friendly and even offered me a free iphone case after they fix my screen(free perks at its best). I am definitely returning to this store and will recommend their business to others as well.Well not to forget their amazing collection of cases and accessories for reasonable prices.
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Gary M
Asher and Jon are customer centric, patient, and have a persistent drive and focus on completing the task at hand. They have always successfully helped me with my family’s electronic devices including cell phones and computer and are consummate professionals throughout. These two young entrepreneurs are the epitome of GREAT customer service and iZeek is truly fortunate to have them on staff representing this brand. I highly recommend this superb business for any phone or computer needs.
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Marjorie Lucas
Im a repeat customer at iZeek because they give quick, friendly, and professional service. Both times Ive taken my phone for repair I was in and out in 15 minutes. I received an online quote in less than an hour and the quote was $20 less than their competitor. I would recommend their service to my friends and family and am glad that there is a trustworthy place that I can take my phone for repair because I am lost without it! Thank you Asher and Jon for the great service!!!
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Shawndell Askew
I had bad experiences repairing cracked screens on my daughters iphones, so once again one of them cracked their screen so i googled iphone repair and found this place! I emailed to get a quote and their response time was excellent! Once i got there they were very friendly and professional! And most importantly they were knowledgeable. I was in and out in less than 15 minutes and I was extremely happy with the quality of work that they did! Thank you!
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Frank Harris
Asher and John were great. They are friendly, professional and know their stuff. I came in for my iphone 5s that was draining and not charging. Asher did a diagnostic at no charge and I was able to decide whether to keep the phone or buy a new one. He also go my frozen screen to work. While waiting, a customer came in with a broken screen on his phone. It was fixed in 15 minutes by John. I would highly recommend these guys. They are the best.