Euphoria Cigar and Hookah Lounge

Category:	Tobacco Shop
Address:	1565 Black Rock Turnpike, Fairfield, CT 06825, USA
Phone:	+1 203-870-9843
Site:	euphoriact.com
Rating:	4
Working:	10AM–1AM 10AM–1AM 10AM–1AM 10AM–1AM 10AM–3AM 10AM–3AM 10AM–1AM

Location

Photos 98

Reviews 15

Haley Turner

WHAT EVER YOU DO DO NOT BUY ANY PRODUCT FROM THEM. THEY DO NOT BACK THEIR PRODUCTS. I bought a Mya Acrylic Hookah from them and I went to wash it out after using it once and when I put hot water in the base, it started to become cloudy. I went to rub it off and it turns out the acrylic started to peel off creating this white residue all inside it. Not to mention it recked of a scent similar to crazy glue. I am aware that the reason for this was not caused by this hookah store HOWEVER I did purchase the product from them and as a person who spent $200 in their store I would expect respectful costumer services and a replacement. Instead I got a rude owner who proceeded to tell me I poured a chemical into the base which caused this to happen. I continued to tell him I used regular old warm tap water from my sink and even hit out a few drops of the water inside the base to my hands to show him, but nope I was still at fault according to him. So instead of simply getting a replacement base (I did not even want my money back just a replacement!!) I got a night full of attitude and disrespect. So either my tap water is full of chemicals and Ill probably die soon, or this owner has a giant hookah stem up his ass and doesnt understand how to properly treat their costumers. Another tip, they charge $20 to smoke hookah for one person and its $10 for any one other than that original one. You also have to pay $10 if you want to sit with your friends who are smoking the hookah even if you plan on never touching it. So if your looking to get ripped off, thats the place for you!

Luis De Leon

To the Owner I am very obnoxious with the service that I have been witnessing lately. Before it was great, the tall african male use to be friendly and the short hispanic lady with curly hair seemed to have things under control. The lady very knowledgeable running around with a smile and the male well needed help for what we seen. Lately it seems that the male has had a bug up his behind or a chip on his shoulders. I am a professional business man who takes his clients out and once in a while i visit Euphoria, but if this is not fixed, or if the male continues with his chip on his shoulders, I will take my clients and business somewhere else. It is a shame because I like how I am being treated or use to be treated. A nice place if the correct people or staff are there, lack of leadership and accountability is what this place is missing.

MD KH

The place is close to my home. I went to it couple of times but i had same experience. They have legendary bad customer service. You will wait for 20 min to get your hookah and after you do, the store staff will harass your friends on buying a their own hookahs (if they didnt buy one) or paying 10$ for the store. Then you will hear about another ridiculous store policy which is you have to wait for 30min before they change the charcoal. I got stains on my cloth every time I go there because of how dirty the place is. The shop also, very loud like you are in the middle of a night club in New Delhi . You will not be able to have a peaceful time talking with your friends or enjoying your EXPENSIVE hookah.

Gagik Virabyan

Well This was my first visit to Beans & Leaves Hookah lounge. it was yesterday (Friday night) Me and my two friends. We enjoyed their amazing hookah ( I actually will rate the place GREAT) Hookah was awesome, we didnt notice we smoked about 3 hours and no burns, strong and smooth smoke, nice taste. The Egyptian lady: Marwa (sorry if I spelled wrong) was very hospitable and she gave us a great service. We even had our music playing and had a great dancing. I enjoyed, I will suggest everyone. Thank you!!! GAGO

A Private User

I went to buy some mouth tips for my hookah. The women was extremely rude and I honestly couldnt figure out what her problem was. She also had the nerve to tell me that if I am going to buy something I should just do it cuz I was wasting her time. Never Ever going there. From what it looked its even a lounge its a stupid lounge in a tobacco store. Theres a lot of good hookah lounges in CT especially in new haven are the best ones.

Mad Ghando

Exquisite service and incredible atmosphere the staff are friendly the place is clean and the most important thing the hookah is really really nice. Top notch stuff. It’s a great place to hang out with your friends while you can smoke hookah listen to music and chat. I would recommend this place highly. (Hint: if you’re a large group make sure to call ahead for reservation).

A Private User

The remodel looks amazing!! This place is one of kind, and marwa is the sweetest hostess ever:) she makes one hell of a hookah, and at 20$ a hookah you cant beat that. Great atomosphere and when they get that new sound system going the party really starts;) i strongly recommend this place to anyone looking for a fun, peace full place to enjoy there hookah!

Joshua James

Very impressed with the selection of cigars here and the kindness of ALL the staff. Really had a great time and will most definitely be coming back next time i am in town. Side note** its not a quiet place. Was much louder because of the amount of people that were there, wasnt expecting that, but met some fun people and has a great time

Sidney Walker

This is one of the best hookah lounges Ive been to in a long time. Incredible service, friendly staff, and fantastic hookahs. I dont know how you can give this place a bad review cause everything was above and beyond of what a hookah lounge is supposed to be. Will def. Be back and bring more friends.

Jonathan Gomez

Talked to a rotten old lady that did not know what she was looking for or doing then did not wanna give me her name when asked to speak to a manger she disrespected any of my question and then hanges up in my face .she is unfit to be a worker at euphoria cigar and hookah lounge

Slok Byt

Associate Zack was real helpful as I needed to buy a few vape things. Im new to this & he took the time to answer all my questions. This place is awesome! They not only have all the vape supplies you might need but also have a nice selection of cigars and some cigarettes

ianmattl

They have a huge selection of glass, hookah supplies, cigars and RYO. Its a great store with wonderful prices and knowledgeable staff. However, their hookah bar is not that great and overpriced. I thought $10 a person was way too much.

omar nasser

i would highly recommend you go here if you wanna have a good time with your friends. they have a DJ at night that kills it every time and your able to bring your own drinks for just a 2 dollar cover charge you cant beat that!

A Private User

Went here to buy rolling tobacco. Woman was extremely rude, obnoxious, unfriendly and unhelpful. Does not seem to like people shopping in the store. A very unpleasant experience. Will be going elsewhere for tobacco purchases.

Hot Rod

My friend and I went to you guys for the first time tonight and it was awesome! Its very awesome for young adult (18-20) go and hang out! Im deffinetly going back! Plus there was a really cute kid that works there :3