Category: | Auto Parts Store |
Address: | 301 Main St, Danbury, CT 06810, USA |
Phone: | +1 203-730-6626 |
Site: | stores.advanceautoparts.com |
Rating: | 4.2 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–7PM |
KE
kelly miller
My husband nust went to this store for a battery for his work van. Now working in a retail store myself I understand that things get tough when an employee calls in sick but that should not give anyone the right to be rude to the customers. We walked in and the manager along with 1 other employee were at the counter. My husband asked for the battery and for someone to install it (since it is advertised that they check AND replace batteries). The 1 guy turned to the manager and stated that he had to go out and replace my husbands battery to which the manager replied "no you wont, we have had 1 employee call in sick and you are not leaving me here at the counter by myself". I can understand if there were a bunch of people in the store not wanting to be left alone but I turned and looked only to see NO ONE else. Whatever happened to GOOD customer service??!! I know that if I ever treated a customer like that where I worked I would most likely not have a job anymore. And to be talked too like that by a manager is UNACCEPTABLE!!!!
AL
allen guerrero
I have to say Im a little disappointed with the service that I received today at this facility, specifically Franky a specialist that was their very rude
JO
Jon Jon
Helpful place guy came out and took a look at a light I was having problems identifying made things a lot easier for me
WH
whazuup000
Friendly and knowledgeable staff. Less crowded than there competitor. Great sales and customer layalty perks.
WI
william pineda
Buen lugar