Sally Beauty
| Category: | Beauty Supply Store |
| Address: | 10001 Grant St b, Thornton, CO 80229, USA |
| Phone: | +1 303-451-1056 |
| Site: | stores.sallybeauty.com |
| Rating: | 2.4 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
Location
Photos 5
Reviews 13
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Anne Enriquez-Terrazas
I have been here a time before and the cashier was more interested in her phone more than any of the customers. So I go in tonight hoping for something better than the last time I was here. Nope! Tonight was horrible. Both employees that were up at the registers were so rude and unhelpful. The one that I had to coax to help me with shampoos and conditioners was in a horrible mood and was totally not interested on helping me or answering my questions. I will never go here ever again and probably ever to Sallys for that matter. I used to love Sallys and for the last few years its been disappointing. If I could rate this place and their employees a zero, I would, in a heart beat.
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Liz Landeros
I love Sallys, but I always have a terrible experience in this location due to one of their head employees. She is an older lady with glasses. I once tried changing my hair dye brand to a new one, but was ridiculed during checkout by her as she loudly assumed I didnt know anything about hair dyes and she proceeded to involve another customer. I was left embarrassed as her and the other customer continued belittling me. I have never had such a terrible experience. Do not recommend this location to anyone who has any questions about their products as I have seen her and her employees do the same thing with other customers.
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Matthew Ball
HORRIBLE customer service! DONT ever go here! The staff is rude to all their customers, most of the time they are on their phones, texting and will wait to finish their personal conversations before they help anyone. I stood at the counter one day, both of the clerks working had their backs to me. I had to wait a few minutes for them to finish what they were talking about before they would turn around and help me. I am really sorry I renewed my membership here, if I had know how terrible this store treats people I would have even walked in!
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Shelly Knight
If I could give less than 1star I would! Yolanda is supposedly the store manager at this location. I have never dealt with anyone as unprofessional as her in my life. She was very rude and not helpful when I had questions about the products that are sold at Sallys. how could this company have a person like her as a leader? Her verbal communication skills are awful! I will never come back to this store because of this women and how she runs her staff.
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Autumn Gadbury
I was in there today with my daughter and it was horrible. The lady was very rude to me and my daughter. She then wouldnt help us or even acknowledge us once she snapped at my daughter. She then made some very obvious comments to another customer about me and my kids. I will never go back to this Sallys again. They need a whole new management and staff.
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Dawn Sheridan
Other than carrying a mediocre supply of hair products and some make-up, their customer service is beyond ridiculous. Staff are rude and discourteous and I only go in for my hair color and delvelopers about once a month and try to just get in and out as quickly as possible; God forbid I have any questions because I wouldnt get any assistance!
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Deb Cross
I was greeted immediately when I entered. The young brunette, was very helpful and friendly. The young man was dressed like Boy George, (think culture club) singing and enjoying music from the 80s. It was a pleasant experience for me, laid back and casual.
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Alexandria Myrick
Those girl seriosuly have no idea what theyre doing, especially that red head with purple hair. Straight stupid. They talk about stuff they have no clue about and then when they ruin your hair all they can say is my bad no refund for you.
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Angel Flores
They should be fired the manager Yolanda and the dumb purple haired girl .... they dont know how to treat customers they talk back when they shouldnt and are also rude like wtf they should be fired. People dont EVER GO THERE
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Desirea Quinlan
Great experience in the store today and the ladies were very helpful with any questions I had
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Kayla Clark
Says its open on thanksgiving and its not waste if time!!!
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Jen Smith
They always have everything I need.
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Alex De La Cruz Ludwig
Super nice staff :)
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