Tower Liquors

Category:	Liquor Store
Address:	18611 E 48th Pl #110, Denver, CO 80249, USA
Phone:	+1 303-371-1854
Rating:	3.5
Working:	8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–12AM 8:30AM–12AM 10AM–8PM

Location

Photos 68

Reviews 16

Patrick Zeiher

I have never been so frustrated with a retail store in my life. I stopped in, as i do almost weekly, to grab my wife and myself a bottle of wine after a long day. Due to time constraints I had to bring my son, which is no big deal to me. He is very well behaved. Unfortunately, he accidentally knocked a bottle of sky vodka off the shelf and broke the cap ONLY! Almost immediately, an employee comes around the corner and treats me like a toddler with his condescending tone of "what happened?". I felt like saying i hate that stuff so I broke it. I decided to be nice and said Im sorry it was an accident. Without hesitation he told me he was going to charge me for it. I already had about $35 of items in my hand. I asked him why they couldnt just damage it out, after all, it was an honest mistake. Frustrated as i was, I went to the counter, where sure enough, they remembered to charge me. I started to raise hell again because I know full well bottles break frequently in an alcohol store. Some old hag of a lady was not budging. So needless to say, I paid for it and left. I will never return. This store is THE most convenient for me, but i will still go elsewhere. Some simple customer service would go a long way. Mistakes happen. I wish I had a way to prove my point, but hopefully this will do for now. On other occasions Ive been forced to have awkward political conversations with some war vet boasting an opinion I couldnt disagree with more. Not impressed with this place at all and its really unfortunate. TAKE YOUR BUSINESS ELSEWHERE!

carol sweaney

I went in to Tower Liquor, where Ive been many times before, to purchase a couple bottles of wine, and noticed a bottle on a lower shelf that was hanging over, so I reached down to push in back in & accidentally knocked it off. I called someone to come & clean it. I proceeded to check out & was told that I would have to pay for the broken bottle. Naturally, I wasnt aware of that & checked their "small sign" upon entering confirmed that. That said, what I dont feel is right is that I paid for something that I didnt get. They could have a discretionary policy that allows you to purchase something else for full price + 1/2 of the broken item, or a coupon inviting you to come again & purchase w/an inventive. That way both customer & retailer win & no one walks away without a grudge or without any merchandise. Im sure that broken bottles dont happen very often & insurance or prices built in would take care of mishaps. Very bad way to do business, and I never intend to return.

Tim Lockk

This place is the best. We take 3-4 trips to the mountains each ski season and this is ALWAYS the first spot we stop to load up on booze. Super convenient from the airport, good prices, and on the way to Wal-mart (where we stock up on food) before heading west on I-70. The prices in Vail/Breck/etc. are outrageous, so we get everything in Denver to save some coin. We stumbled upon this place by accident the first time, and well never go anywhere else. The staff is super cool and friendly, and will help you find anything youre looking for. Tip: buy 1 or 20 shooters at the counter to add a little spice to your ride into the mountains! (not if youre driving of course)

Scarlet Sanchez

After a 30hr road trip, our first stop was here because its the closest to home. All I wanted was a bottle of moscato. We asked to use the bathroom and a worker was kind enough to let us borrow it, I have always been a client since it first opened and after today, I will never go back. They overreacted because the employee let us use the bathroom and were extremely rude thereafter. It was one of the worst experience Ive ever had. I couldnt believe that they would treat a customer like that over a bathroom. If zero was an option thats what I would rate it. I will take my business to gateway liquor store going forward.

Ask Hermit

Theres just about a liquor store on every other corner, but there are few liquor stores out there that have a friendly staff, who are knowledgeable about what they sell. It is my go to store for a last minute bottle of spirits before a gathering. They have great selection, and make helpful recommendations for a novice wine person, like myself. Its where I do the bulk of my wine shopping. Theyre shelve are neat and well organized. If you live in the GVR area, you should give them a try.

A Private User

Certain staff members are EXTREMLY rude! I was treated like crap and made feel extremly uncomftable when their card reader did not work proper and declined my card. I called my bank and there was nothing wrong with my card, in fact, they had no records of it beeing declined, which makes me very uncomftable with their CC system. The next day it showed my card was charged twice for it. Now I am getting the runaround to get my money back. Never again.

Tim Fiedler

Speedy! Exactly what I want! When I go to a liquor store I want to get in and out. The is a perfect no B.S. liquor store. I love that even if there is a longer line after work they do an excellent job of keeping things moving at a good pace. Well stocked and decent prices. If your kid breaks stuff (even just a little) expect to pay for it, as you should if you are a self respecting parent.

A Private User

Wow, the rude employee had a hissy fit over some damn boxes. I needed a couple of boxes to wrap some last minute gifts on christmas eve and the dummy thought I was trying to mooch off of the store for moving boxes. Boxes. I was a regular customer, but from now on I will just go to the L by the bar from now on. Really, cardboard BOXES.

Daniel Olvera

If you are into BAD CUSTOMER SERVICE and POOR SELECTION, then this is the place for you. Or you can go down a couple blocks to GATEWAY LIQUOR and find 3 times the selection and friendly service. You have options.

Armando D.d.L.

Ive learned to go here when its not right before a big game/event otherwise youll be in line for a while, but staff is always in a good mood and never seen one in a bad mood or being rude to anyone.

Jay Lucero

Caution caution caution caution website has been compromised we are open Friday and Saturday 8:30 a.m. till midnight Sunday 10 a.m. to 8 p.m. Monday through Thursday 8:30 a.m. to 11 p.m. Thanks Jay

Tracy Nelson

Just another liquor store. Andy needed his afternoon cocktail. Comparatively priced, wide variety of product, and liquor stores are far and few between in Montbello.

Euclides Arvelo

They have a variety of spirits and craft beers. I love the smell of instant margaritas there at the entrance, which reminds me to take something else home.

William Sims

This place has such a wide variety, they almost always have what I want. The store is always clean and the staff is always friendly.

Chris Cox

Selection and prices are average, but they are not open till midnight, despite what Google maps and the sign on the door says.

Chris Skalicky

more expensive than most. always understaffed. most of the staff is in a bad mood all the time. go to gateway, much better