Pearle Vision

Category:	Eye Care Center
Address:	1285 E 1st Ave D, Broomfield, CO 80020, USA
Phone:	+1 303-464-7627
Site:	stores.pearlevision.com
Rating:	3.6
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–7PM 9:30AM–6PM 9:30AM–5PM Closed

Location

Photos 6

Reviews 7

Rick Stone

My experience at the Pearle Vision in Broomfield was amazing. I started the visit with the optometrist on-site, who was on time, professional and helpful explaining what was going on with my vision/eyes. My vision had changed and I was in deep need of new glasses and sunglasses. The team in Broomfield was beyond helpful to assist with finding a new pair of glasses. I couldnt have had a better experience. I am not the easiest person when it comes to shopping and choosing new eye glasses was an important decision for me. I was in the store for over two hours as I was brought one pair of eye glasses after another to try on and see how they looked. Never was anyone at Broomfield impatient or annoyed by the amount of time I was making with my decision - they were truly concerned with making sure I found the perfect pair. I had a style of eye glasses I had been wearing for many years but the team provided me so many options of more "current and "stylish" options. All the while the team gave very thoughtful feedback and opinion for me. After trying on many dozen of glasses, I found a pair of wonderful Paul Smith eye glasses that I fell in love with. I also found a pair of Oakley sun glasses that I wanted to have my prescription put into. So now for the beyond amazing service that Broomfield provided to me...I was visiting the Denver area and leaving a day after the appointment and selection of eye glasses. Normally the new lenses would be made and the Paul Smith glasses would be available a few days later. Pearle Vision Broomfield realized that I wouldnt have my new glasses for several days and while I would have been fine having them shipped to me, the team actually went above and beyond to have my glasses made later that day. Can customer service get any better than that? I dont think so! I recommend heading to the Broomfield location for your new glasses and eye exams. The team there really cares about its customers and finding the best solutions for them!

Allen Marin

UPDATE: After reviewing the situation, the Aaron the storage manager called me back and fixed the problem, so all is good. I appreciated his prompt professionalism in addressing this mixup. Im thankful since Ive been to several optometrists, and this particular Pearl Vision store has the best frame styles of all. Thanks, Aaron! [Initial review] A bit disappointed, actually. Im a repeat customer, and I explained several weeks ago that I needed to spend the $500 in my health savings account since I was leaving my current employer. I specified that I wanted to try the transition lenses that change shades when you go outside in the sun. Well, the owner immediately tried to sell me some of the most expensive frames in the $800 range, which was a little irritating. Its a business, I know, but this suggested they were more interested in maximizing their profit at my expense. So I spent some time trying on a bunch of other frames, and they were very helpful as they normally are. When I was ready to narrow down my choices, I reiterated that I wanted to stay around my $500 budget, they recalculated the cost of the lenses by removing the transition option that I mentioned I really wanted. The problem is that they didnt tell me this, and I didnt discover this until the afternoon that I picked up my glasses over a week later. I called the store and asked why they removed the transitions feature, and they told me it was because they were trying to stay in my budget. But they didnt tell me this... if they had, I would have ordered another cheaper frame. So now theyre telling me it will cost me the normal price of $104 to add the transition feature. Since this is their error for not including this, I asked if theyd meet me halfway since I really like the frames I bought. They refuse to pay half the cost of fixing this error, so I felt the need to leave a comment rating. Sorry Pearl Vision, but you lost a client over $52.

Leslie Sacher

I went to Pearle Vision a week ago to get new glasses and contacts along with an eye exam. It was the BEST experience Ive had at any optical store, and Ive been blind as a bat since 5th grade (about 16 years ago). Upon entering, I was greeted warmly by all employees. Filling out the paperwork prior to my exam was extremely painless and all of my questions were answered easily. The optometrist was very professional - she taught me many things I did not know, but should have known. I felt very educated and comfortable with my eye health upon finishing my exam. when choosing glasses, Aaron and another employee not only chose several frames for me to try, they were honest and complimentary about what frames were best for me specifically. I had an upset almost 6-month baby with me, and not once was I made to feel like an annoyance - all employees did all they could to help calm/entertain my little one while I finished my appointment. I highly recommend this Pearle Vision location for the professionalism, overall experience, friendly atmosphere, and care from the owner and his staff. Broomfield Pearle Vision or bust!!

Debbie Koulouvaris

I wanted to thank everyone at this Pearle Vision. My experience was excellent from start to finish!!! Special thank you to Dr. Alishia!!! Ive gone 42yrs without wearing glasses and to find out now that I need them was a little overwhelming!! Dr. Alishia was so thorough and she took her time explaining everything to me step by step!! Shes an absolute sweetheart!! I also want to give a special thanks to amazing Esther for taking her time helping me find the right glasses!! She really knows what shes doing and found the most fabulous fit for me!! From a 1 out of 10 I give them a 15!!!! Thank you guys very much for all your help!!

Rachel Cole

I was visiting from out of town and could not have been happier. The team of professionals gave me the most thorough eye exam, fit me with the right frames and even made me prescription goggles and had my contacts ready the same day. Their prices were very competitive and I was able to use my vision benefits too! Im so impressed with the knowledgable, professional staff of Pearle Vision. They take pride in their eye care and products and will really take the time to find you what you need to fit your budget. I highly recommend this Pearle Vision!!!!!

Bird

I had horrible experiences here I had to go back twice in 2weeks to rexchange my glasses the frist set was with wrong perceptions lens .when I told them on notice my vision lens were wrong. The doctor said my eyes could of changed in 2weeks . The scound prescription came back totally different and the lady that help me get my glasses she feels that the prescription was just put in wrong the first time I paid 450 dollars and they are still wrong I wont wear them and they wont fix how sad vision should be their priority not here

Johnny G

I and all my extended family are very happy with Pearle Vision of Broomfield. Superb customer service. The doctor is great and very efficient. Everyone is very helpful and professional. These folks know their stuff and will fit you with great eyewear. They take care of you as you were family. They had my sons and daughters glasses done in less than an hour! Full service. Prices are very reasonable, great selection, quality products. Just wonderful.