Category: | Gift Basket Store |
Address: | 7310 W. 52nd Ave E, Arvada, CO 80002, USA |
Phone: | +1 303-499-9222 |
Site: | ediblearrangements.com |
Rating: | 2.6 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Joyce Bishop
My husband ordered an arrangement for Valentines Day, asked that it be delivered by 330pm, which is when I get off of work. After not hearing anything from me around lunch time, he called to ensure the 330pm delivery time. He was reassured that it would be there on time. The delivery guy shows up to my office at 5pm, asks the security gaurds if they would deliver it to my house (after he was informed that I had left for the day), asked if he could leave it there (ALL WEEKEND from Fri-Mon?), then calls me and asks if I can meet up with him in 2 hours @ 7pm as there was no note to him to deliver by 330pm so too bad. I told him that was ridiculous and to cancel the order and refund our money. Not to mention he mumbled so horribly I couldnt even understand half of what he said without repeating it. He said he would take care of the refund and DIDNT. We tried to call the store directly, it was busy for at least 3 hours. I read on FB that they unplug the phone to avoid customers. We will never order from this place EVER AGAIN. which is unfortunate because I THOUGHT they had a good product. Too bad the business owner doesnt know how to run business if you read their FB page its really sad. We had to call the store AGAIN today to ensure the refund was being processed, and as we thought, he never communicated it and the girl said they were processing alot of returns. Bad bad bad business. 2/19 update, just received an insincere apology from the store manager which you could tell was forced by corporate. he offered a replacement arrangement but no explanation without being prompted. sounded like he was reading from a poorly written script. we declined and still do not feel any better about the poor service and lack of customer service we received.
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Jeremy Moya
Id give them zero stars if I could. The absolute worst experience of my life, and I didnt even need to step out of my car. I came here on mothers day a couple days ago, I pull up to their place of business, and a worker there is parked next to me and swings open his white Cadillac door and hits my vehicle. He tries to hide in his vehicle at first, but eventually gets out trying to blame me for zooming into the parking spot. He goes into the store saying that nothing is wrong with my vehicle, but I look on my passenger side, and there are huge scratches! I go into the store to tell him about it, and I immediately get attacked by him and all the workers there. There is another big woman who works there that didnt even see what happened and she was very rude to me! I told her that I was there to give them business, but not after the way Ive been treated. I told her obviously she doesnt care about keeping customers. She shook her head saying yes she didnt care about losing me as a customer. I didnt care about getting any money from them. I just wanted the jerk who hit my car to be a man and admit what he did. He denied, denied, and denied like the coward he is! This is not the way you treat people. I honestly recommend that nobody give this place any business. They do not care about the customers. Watch out for that white Cadillac! It really makes me sick the way they treated me! Ill never return here, and Ill never recommend anyone to this place. They will be out of business soon because of the way they treat people. Im a firm believer in karma, and this place will get what they deserve eventually. Terrible, absolutely terrible!!!!!
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Maria Franco
This place is a total rip off, me and my co-worker work next door to this place we were craving some strawberries and decided to get some from here. I went 1st off there was no one at the counter 2nd we only wanted 3 strawberries each for a total of 6 the woman at the register said the least she can sell was a dozen strawberries cool whatever we got the the strawberries for a total of 32$, I was a bit shocked of how expensive they were so then we had to wait 10 minutes for them to make us the chocolate covered strawberries. We go back I didnt even wanna open the box to see if they were really worth 30 damn dollars and so here we are eating the strawberries I definitely do not recommend this place the strawberries were dry both inside and outside we even had a rotten one I was expecting them to be quite big since we paid 30 dollars they arent worth what theyre sold for but I guess the chocolate was the only good part.
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Mike Wilson
Yesterday was my girlfriends birthday and I wanted to find an alternative to the usual birthday cake. A coworker reminded me that EA was just around the corner so I stopped in. Not only did I find just the thing for my girlfriend, but I received what I felt was just the best service experience from Samantha. With a great deal of enthusiasm and care she helped me find an arrangement that met the needs that I described and I was on my way. Clearly Samantha loves what she does because it shows it in every aspect of her interaction with the customer. How very refreshing! The arrangement went over very well and was just the thing to add a new spin to the same-old birthday celebration. I will not hesitate to go back to this Edible Arrangements store again! Thanks again for a great product and terrific service!
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Andi W
I am saddened to see some of the negative reviews here. I was there today and they could not have been nicer. I needed an arrangement for today and what they had in the display case they could not sell due to the expiration being today and so she made me one right on the spot that was beautiful and fresh and I could take with me within 10 minutes. Very nice people!
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Debby Ludvik
Ordered a new baby delivery on line for delivery from this store. Called a week later to discover the delivery was unsuccessful. Was told it would go out the next day. It never did. They were more than happy to refund my money. Seemed easier to give a refund than to actually deliver the fruit which is what I thought they were in business to do.
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Roque Flores
I made a order on a morning and delivered the same day, I was honestly surprised by the ratings this place has. I called that morning with Rachel I believe her name was and she said same day it was going to be delivered and they came through. Id go here again for something like this thanks
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Tiffany Baker
My husband bought me one for mothers day, it wasnt what i picked out. They asked if he wanted it in a box, thinking the vase would be put in a box to stay standing. There was no vase like the picture. I dont think Ill waste money there anymore.