Category: | Wine Store |
Address: | 22622 Ventura Blvd, Woodland Hills, CA 91364, USA |
Phone: | +1 818-222-1111 |
Site: | whwc.com |
Rating: | 4.5 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–7PM 11AM–5PM |
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A Private User
To whom this may concern, Why is your customer service so rude? Every time Ive stepped foot in your store, Ive come across angry wine sales men? I think wine should be a pleasure to buy, especially when one is buying a great Red or Scotch for a colleague, friend or love. Im sticking with the local wine store right in Calabasas, forget the extra mile to your store. Ive been to your store more then a number of times and was treated like crap, even if Im walking out the door with a $100 bottle of wine. Treat your customers with respect, how you wish your company should succeed. Geeze, even Ralphs would be better to go to then you. Sorry, after much talk with friends and thought, Woodland Hills Wine Company is just Not a friendly place to be in!
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A Private User
Based on a friends advice I decided to visit this shop yesterday as I was looking for some good Champagne from a fine wine shop. I walked in and said OMG this place has it all... I started browsing the Champagne section when I was immediately approached by a friendly sales guy (I forgot his name) he pointed to two bottles that I should get, so I bought both plus some wine that looked good! I opened both Champagnes that evening and was blown away by how delicious they were and all my dinner guests agreed. I wish I bought more but now Im going back for more! I love this place and it really has an amazing selection of fine wines and Champagnes from $10-$2000 a bottle...
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Doug Samuel
I found this site by searching through wine-searcher and they had a competitive price on a wine I was looking for as a gift. Website indicated it was in-stock and ready to ship. I recieved an email the next day after my order indicating it was not available. They offered another wine as a replacement but after explaining that I wanted that specific wine they canceled my order. Clearly better integration is needed between advertised inventory and their actual products.
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A Private User
I have been in the store a number of times, mostly buying budget wines. 10-25 bucks a bottle. I often ask for help and receive it promptly and with enthusiasm as they explain why they like this wine or that. We are rarely disappointed. Living nearby it is hard to think I will be shopping elsewhere for wine.
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A Private User
Wonderful place to order from online. Had 3 bottles shipped across the country, but placed it in 2 different orders. They actually called me to tell me they were going to place it as one order to save me $12 in shipping costs. So nice and helpful. Will definitely order from them again!
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A Private User
excellent selection, knowledgeable staff, honest recommendations, good prices. online ordering is a breeze, in-store service consistently good. prices are mostly better than shops in West LA, worth the trip over the hill. Burgundy selection/prices best on West Coast.
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Jameson Turner
Very large selection, various wine producing regions of the world are reasonably well represented. Oddly soulless and and unpleasant warehouse-showroom building. Staff is standoffish but I dont mind. Ill definitely continue going here when in need.
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Dru Morgan
Hidden gem - very knowledgeable staff here. We usually buy from wineries we visit, but when in town, we find whatever we need here and they are great at suggesting the "next" thing we should try based on our tastes.
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Dusan Stulik
A great atmosphere in the store. Great and knowledgeable staff always ready to help. We love their tasting events and we hope for more of these....
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John Osgood
Best wine store in the Valley easily and one of the best in LA period. Amazing selection with great prices. The Italian selection is top notch.
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Kristopher Castillo
Awesome staff great selection of wine. Very knowledgeable and friendly. Great sales offered. Will definitely shop here again.
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Matthew Wright
Great selection, knowledgeable and a good selection of whiskeys too.
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Matthew Reid
Amazing selection and knowledgeable, helpful, and friendly staff.
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Katie Persons
Very friendly, helpful, and extremely knowledgable staff!
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Laurie Koerber
Selection of wine is excellent especially French
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David Lea
Nice selection, helpful staff, good descriptions
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Julio Freeman
Very helpful knowledgeable and patient.
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A Private User
good variety very intresting