Category: | Cosmetics Store |
Address: | 1090 Court St, San Luis Obispo, CA 93401, USA |
Phone: | +1 805-783-2200 |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–7PM |
AN
Ann Thurston
I recently went into the San Luis Obispo store for one item. I stood in line where the sign said something like "Line forms here." Apparently I was in the wrong area for waiting because the cashier asked another customer to be next. When I spoke up and said I had been waiting before her, the cashier just told me I was standing in the wrong place. Both she AND the customer should have let me go ahead. Very rude of both of them. I will never go into that store again. We have ULTA and MAC that arrived after Sephora. If I could have chosen zero stars I would have.
KA
Katie Sowers
My husband and I went in on a Sunday morning. I walked by four staff members who did not say a word to me. I was NEVER greeted even though there was approximately only three other shoppers in the store and when I was purchasing my product I was just waiting for the cashier to ask if anyone helped me because I was going to make it known that NO ONE said a WORD to me. Rude. Its not hard to greet people and make them feel welcome. I honestly could have purchased the same product from Ulta and I actually should have just went there instead.
A
A Private User
So we walk in to saphora to look for a perfume and a colone. Ten minutes later all the employees surround us. Such a rude annoying feeling. Trying to shop to be treated like thieves when we hadnt done anything. Yet they had the courage to follow us to the next store but dont say a word to us. This staff is horrible. They should not treat others less because of their ethnicity! New employees should be hired with better work ethic and professional! It has happened more than once! Product wise five starts employess negative feedback !
ED
Eden Brown
Ive been shopped here several times and the women here are a nightmare. Theyre rude, make you feel like youre shoplifting, and upon check out offer no warmth. Ive been to dozens of other Sephoras in California and this one stands out as the WORST Ive ever been to. They were extremely rude to me on three occasions and on one occasion, I overhead two of them talking on their headsets about my cousins hair extensions. Theyre nothing but a group of catty, nasty, and bratty inexperienced young little girls.
HA
Hailey Barneich
I go to Sephora almost every month and not once have I been treated disrespectfully. The staff always finds me exactly what I need and helps me figure out what would work best for my skin. Absolutely love this store and shop only here for my makeup and skincare needs!
CH
Christine Corsigila
Great place to grab everything I need! Fortunately, I was a makeup artist for years so I know what to get and dont need assistance. However, Sephora is the only place to get quality makeup in SLO.
CA
cabrales carolina
Terrible! I was in the store for over 15 minutes. It was not very busy, but none of the sales girls acknowledged me or offered to help or answer any questions.
A
A Private User
VERY RUDE STAFF! THEY DONT EVEN DESERVE THIS ONE STAR. I WAS EXTREMELY UNSATISFIED. I WOULD NOT RECOMMEND THIS LOCATION.
A
A Private User
Very pretty girls with great customer service. They have always been a lot of help when shopping for my girlfriend.
RE
Rebekah Macaulay
Everybody there was friendly, and Shannon was great! Very helpful and knowledgeable, we will definitely be back!
A
A Private User
Pricey, but great selection of premium products.
A
A Private User
so nice to have!
GI
Gina Kopcrak
Great service