Category: | Video Game Store |
Address: | 1501 Sloat Blvd C, San Francisco, CA 94132, USA |
Phone: | +1 415-682-7318 |
Site: | gamestop.com |
Rating: | 4.1 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Joseph
Its seems as if bad customer service is trained at this location. Ive had encounters with the manager of this facility and one word to describe him would be "aggressive". The last visit I had I dealt with a very overly rude and confident sales associate who tried to refuse my accessories return. I told him that the company policy states that they must accept a return, he proceeded to print out a blank receipt on the back of which stated exactly what I was saying, but held it in my face as if I was the idiot. No apology was given when he realized his mistake, terrible customer service has continued at this location.
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A Private User
My husband and I have shopped at this Gamestop several times for large ticket and small ticket items. EVERY time we have received excellent customer service from staff who are exceptionally knowledgeable. The people who work there make sure you know everything you will need before you walk out, but are honest and straightforward about things you will not need to buy. They do not try to "upsell" you things you will not need. They have earned our trust. We shop for all our gaming electronics here.
CA
Cameron Contreras
Very helpful staff. I enjoy going to this GameStop even though its so small, primarily because a lot of people are never in the store, but also the guys that have helped me are always friendly and extremely helpful. I picked up my ps4 games there and even bought killzone off a recommendation from one of the employees. I plan to do all my shopping at this location.
MI
Misha Metrikin
I will give these guys props. They are very knowledgeable and one of them recommended a game that I had never played, but found to be an absolute delight to try. This is a very rare thing to be able to do, and I am grateful for his personal knowledge and accurate reading of my likes and dislikes.
JA
Jack Barnes
I am a usual at this store... I am very familiar with the staff and they know me pretty well... but I have seen with other customers that they are a friendly staff who make the "store for video gaming nerds" a friendly environment. I would recommend this store to anyone available to go to it.
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E Won
helpful and courteous, always greeted me when I enter during a purchase, im always able to strike up a conversation and get tips on good games I may have missed.
YU
Yusuke FuryRoad
Friendly staff, clean environment although small store. Other gamestop employees are very douchey, nice to see professional, friendly and laid back service.
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Tsewang Dorje
This gamestop really wasnt that eye catching at all but then again I go here not to be wowed but to buy what I am looking for that is all
JA
Jagroop Sandhu
Bad scarves bad casmter scarves Julio bad Luis bad I dont like tis store I dont wanna go anymore
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Steven Nguyen
Customer service is trash and treat you like some worthless kid. Parking at this place is horrible too.
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Victor Wilson
They always had excellent customer service and always had the game i was looking for
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The Almighty Onion
Some of the cashiers here are either annoying or have a bad attitude.
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Nick Reimnitz
dude hung up on me
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xEdric TapZ
Dudobinger